Registration Information Early Registration for Classes is Encouraged Pre-registration and prepayment is required. All registrations will be confirmed when the process is complete. Register by phone with a credit card. Call (585) 473-2229. Or download a class registration form and mail it with your payment to: Highland's Family Classes, Box 112 1000 South Avenue Rochester, NY 14620 Questions? Send us an email. Insurance Coverage MVP subscribers may be eligible to use "Health Dollars" for reimbursement. Please check your policy and benefits. We will issue an itemized receipt you can submit. Our programs are covered in full by MVP Option & Fidelis Care. A receipt for other insurance or flexible spending account is available upon request. Cancellation Policy Cancellation and withdrawal requests may be arranged by calling (585) 473-2229. At least 48 hours advance notice is required for refunds unless a medical emergency exists. We may request documentation from your doctor or midwife before processing a refund. A $5.00 processing fee will be deducted from all refunds. Highland Hospital reserves the right to cancel classes due to low enrollment or inclement weather. We will make every effort to reschedule your class in these situations. You will receive a full refund if we are unable to reschedule a class for you.