Golisano Children's Hospital / CARES Center / Our Team Our Team Administration Katherine Birge, Administrative Assistant Janelle Harris, Billing Administrator Michelle Tuohey, Referral Coordinator Ayla Johnson, Intake Coordinator Kelley Switzer, Outreach Assistant Dana Cromheecke, Quality Assurance & Training Coordinator Care Managers Elizabeth Pietrantoni, Senior Social Worker Kaitlin Armstrong, Care Manager Ashley Knittel, Care Manager Kelsey Melnyk, Care Manager Anna Howard, Care Manager Rayna Kent, Care Manager Team Lead Stephanie Lodato, Care Manager Cratrina Meeks, Care Manager Amanda White, Care Manager Jessica Pietrzykowski, Care Manager, Team Lead Laura Pena-Bueno, Care Manager Sambridhi Shrestha, Care Manager Natalee Sherwood, Care Manager Complex Care Program Neil Herendeen, M.D., Medical Director Amanda Savona, N.P., Nurse Practitioner Alyssa Powell, Administrator Brittany Gage, Care Coordinator Heather Shultz, Registered Nurse