Skip to main content
Explore URMC

Strong Ties Community Support

Strong Ties is an off-campus community-based outpatient program for the serious and persistently mentally ill patients focusing on schizophrenia and other psychotic illnesses. The program utilizes the McFarland Model and operates from an illness management and recovery philosophy. Treatment strongly emphasizes helping each client set and pursue personal goals and to implement action strategies in their everyday lives. Social Workers teach recovery strategies, provide psychoeducation about mental illness and how to build social supports, focus on reducing relapses and coping with stress, problems and symptoms, as well as getting one's needs met in the system. This is accomplished through a combination of group and individual treatments, as well as medication and case management. Social Workers function as primary therapists and assume the role of coordinating a comprehensive plan for the patient and ensuring treatment goals and objectives are met.

For further assistance, please contact Strong Ties at (585) 279-4900.

Where We're Located

2613 West Henrietta Road
Rochester, NY 14623

Our Social Workers

Strong Ties Clinic

Social Worker    
Pam Geil LCSW-R Social Work Clinical Coordinator
Kristen Baldino LMSW  
Crystal Caselli LCSW  
Alex Clarke LMSW  
Tiffany Cooper MSW  
Caroline Curran MSW  
Michelle Gabbard LMSW  
Meghan Garvey LMSW  
Kasey Howard LMSW  
Carley Jagger LMSW  
Sherilyn Leege LMSW  
Amber Mallet LMSW  
Raquel Martinez-Calleri LCSW  
Cara Moonan LMSW  
Matthew Pirro LCSW  
Tammie Raucci LCSW  
Christina Santiago BSW  
Robin Steron MSW  
Matthew Towers MSW  
Paul Wilson LCSW  


Project ACT

Social Worker    
Jacquetta McGhie LCSW  
Melissa Mueller-Douglas LMSW  
Matthew Pagani LMSW  



Social Worker  
Benjamin Currie MSW
Shannon Holcombe LMSW Team Leader
Collette Noel MSW
Jacqueline West LCSW

More Information

Department of Psychiatry (585) 275-8575

Learn more about the Strong Ties Community Support Program.