Policies
This page provides information regarding the privacy practices, disclaimers, and notices presented by the University of Rochester Medical Center. Please carefully read our terms and conditions before using this website. By accessing or using our site, you consent to the terms and conditions. We reserve the right to change this information at any time. Therefore, we recommend that you review this Agreement regularly.
Privacy Practices
Privacy Breaches
The University of Rochester Medical Center and affiliates are committed to safeguarding the privacy of our patients’ protected health information. In cases where there has been a breach of patient information, affected patients are contacted through individual notification letters. In some cases where contact information is not current, letters may be returned to URMC as undeliverable. If we are unable to otherwise contact the patient, a substitute notification is posted on this page.
Click on the link(s) below for information on current notifications:
Breach Name | Reference Number | Posting Date | Ending Date |
Notice: Our vendor Nuance Communications, Inc. was impacted by the Progress Software security incident, which affected certain individuals’ personal information. Learn more.
Web Accessibility
We’re continually working to make our website and other digital spaces as accessible, easy to use, and helpful as possible. Please visit the University of Rochester’s accessibility page for top resources or to share any issues or suggestions.
Compliance Office
The University of Rochester Medical Center Compliance Office promotes and supports a culture that builds compliance consciousness into every employee's activities. The Compliance Office website provides a variety of internal plans and policies as well as educational tools. The office is available to support individuals in their duties and responsibilities. Payer guidelines, policies, and regulations are also available through the website.
Equity & Inclusion
Equity and inclusion are core values at the University of Rochester Medical Center. Bringing these values and our institution’s vision to fruition requires an ongoing commitment to ensuring an inclusive, welcoming, and supportive environment for everyone within our community. The School of Medicine & Dentistry Office of Equity and Inclusion closely works and shares resources with the University’s Office of Equity and Inclusion to cultivate a culture of inclusive excellence at both our School of Medicine and Dentistry and overall Medical Center.
Our five-year Equity & Anti-Racism Action Plan reflects input and ideas from medical students, residents, trainees, faculty members, and staff across the Medical Center, along with supportive groups and individuals from the Greater Rochester community. It calls us—as individuals and collectively as an institution—to build, recruit, nurture, exemplify, and engage in the work of being anti-racist.