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Contact Us

Seek Emergency Care

If it is after hours or an emergency, call 911 or go to UR Medicine Urgent Care or UR Medicine Emergency Department.

Make an Appointment

(585) 276-3000 or
1-844-876-6300 (toll-free)

8 a.m.–5 p.m., Monday–Friday

Request a callback

Medical Questions & Billing and Insurance

Primary Care

Keeping you healthy and providing chronic and acute care

Monday to Friday, 8 a.m.–5 p.m.

Find a Primary Care Provider

Current patients can schedule directly through MyChart



Your online portal to make appointments, view test results, eCheck-in, read notes from your provider, and more.

Pay Bills Online

View your bill and pay it, pay by phone, or set up recurring payments so no bill is left unpaid.

For medical emergencies, call 911

Contact Our Hospitals

Strong Memorial Hospital

Golisano Children's Hospital

Highland Hospital

Visit Highland Hospital Website

1000 South Avenue
Rochester, NY 14620
(585) 473-220
Highland Hospital Directory

FF Thompson Hospital

Visit the FF Thompson Hospital Website

350 Parrish Street
Canandaigua, NY 14424
(585) 396-6000
Additional phone numbers for FF Thompson Hospital

Jones Memorial Hospital

Visit the Jones Memorial Hospital Website

191 North Main Street
Wellsville, NY 14895
(585) 593-1100
Additional phone numbers for Jones Memorial Hospital

Noyes Memorial Hospital

Visit the Noyes Health Website

111 Clara Barton Street
Dansville, NY 14437
(585) 335-6001
Additional phone numbers for Noyes Memorial Hospital

St. James Hospital

Visit the St. James Hospital Website

7329 Seneca Road North
Hornell, NY 14843
(585) 247-2200
St. James Hospital Directory

Soldiers & Sailors Memorial Hospital

Visit the Soldiers & Sailors Memorial Hospital Website

418 North Main Street
Penn Yan, NY 14527
(315) 531-2000

Geneva General Hospital

Visit the Geneva General Hospital Website

196 North Street
Geneva, NY 14456
(315) 787-4000

All other Patient Care Facilities

James P. Wilmot Cancer Institute

601 Elmwood Avenue
Rochester, NY 14642
(585) 275-5830
1-866-4 WILMOT
James P. Wilmot Cancer Institute Directory

Eastman Institute for Oral Health

625 Elmwood Avenue
Rochester, NY 14620
(585) 275-5051
Eastman Institute for Oral Health Directory

Flaum Eye Institute

210 Crittenden Boulevard
Rochester, NY 14642
(585) 273-3937
Optical Shop: (585) 275-9800
Additional Flaum Eye Institute Locations

UR Medicine Home Care

2180 Empire Boulevard
Webster, NY 14680
(585) 787-2233
UR Medicine Home Care Directory