Your Child's Hospital Stay Golisano Children's Hospital is committed to providing exceptional and compassionate care to children and their families at every step during their hospital stay. Our goal is to work with you as a team, keep you involved and always be responsive to your child's health care needs. There's no way around it: Bringing your child to the hospital is stressful for the whole family whether the trip is for an outpatient procedure or a hospital stay, a planned visit or an emergency. Parents often have as many questions as the children do. Many of these questions fall in the following areas. However, if you still have questions you can ask your child’s own doctor or nurse. Or you may call the Child Life Department at (585) 275-9878. Preparing Your Child for a Hospital Stay Preparing Yourself for Your Child's Stay Learning about the Healthcare Team Helping your Child During a Medical Procedure Helping your Child During a Hospital Stay Preparing Your Child for Surgery Helping Siblings Cope What Should I Bring with Me? Going Home What about Parking, Meals, and Visiting Hours? Resource List We are Here to Help You and Your Family Through A Hospital Stay The Child Life Specialists at Golisano Children’s Hospital are available to help children and families prepare for and cope with the health care experience. We provide pre-admission tours and opportunities for play, self-expression and support. To contact a Child Life Specialist, please ask your nurse, or call the Child Life Office (585) 275-9878. Our Pediatric Social Workers are an integral part of your child's health care team. Social workers are available to help your child and your family cope with stress, solve problems, make decisions and connect you to supportive hospital programs. Social work services are available throughout your child's hospital stay 24 hours a day, 7 days a week. Your nurse can assist you in reaching a social worker. Because continuity of care is important to you and us, we'll make every effort to have the same social worker support you throughout your child's care.