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Golisano Children's Hospital / Developmental and Behavioral Pediatrics / Services / Toileting and Incontinence Program (TIPPs)


Toileting and Incontinence Program for Parents (TIPPs) 

We provide individualized clinical guidance, training and support to families to successfully toilet train your child.

Child on a potty with mom helpingAppointments

Call (585) 275-2986 for an Appointment.


In order to be eligible, the person must:

  • Be between the ages of 4-8 years 
  • Live with a family member(s) who can help their child with toileting skills
  • Have OPWDD eligibility (Office for People With Developmental Disabilities)


There is no cost to families. This program is supported through OPWDD Family Support Services program and funding.

Who Can We Help with This Program?

Families with children with developmental disabilities that need help with toilet training and:

  • Have a child between the ages of 4-8 years
  • Child is having consistent bowel movements
  • Willing to learn how to support and build their child’s toileting skills

How Can Our Program Help?

We work with families to teach and support success in toilet training.

We do this by:

  • Learning about the child and family
  • Learning the child's current bathroom skills
  • Asking caregivers to track toileting patterns
  • Developing an individualized toileting plan, with a "Tell-Show-Do" approach:
    • Tell: Describe step-by-step how to increase toileting skills
    • Show: Model how to use the plan with their child
    • Do: Coaching and supporting the caregiver as they practice the plan
  • Providing:
    • Ongoing problem solving
    • Help to move toileting skills to other places, like home


Referrals can be made by families, medical providers, or developmental disability service providers. However, we ask that a caregiver call to start services.

Our Service Team