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Eye Emergencies

Make Appointments & Get Care


If you have an eye emergency, you can call us directly or ask your primary care physician, optometrist, ophthalmologist, or other healthcare provider for a referral.

Common eye emergencies include:

  • Chemical splash
  • Penetrating injuries
  • Sudden vision loss
  • Blunt trauma to the eye
  • Sudden double vision in both eyes
  • Headache with eye pressure
  • Headache with nausea or vomiting
  • Swelling around the eye with sudden vision loss
  • Foreign body in the eye
  • Sudden onset of new flashes of light
  • Sudden onset of floaters or dark curtain

Note: Those not already registered as a patient of any UR Medicine department or doctor may be asked to go to the Strong Memorial Hospital Emergency Department, depending on the circumstances.

Get after-hours emergency eye care.

Call (585) 273-3937

UR Medicine's Approach

UR Medicine offers urgent care and video visits with UR Medicine providers depending on the range of symptoms and severity.

When you call us at (585) 273-3937, our answering service will take basic information from you.

The care provider on call will get right back to you.  If we determine you don’t need x-rays, an MRI, or other diagnostic imaging, you will be seen in our outpatient clinic at 210 Crittenden Blvd. in Rochester.

If you need diagnostic imaging, we will meet you in the Strong Memorial Hospital Emergency Department.

What Sets Us Apart?

Because we are a wide-ranging eye care institute, the Flaum Eye Institute can help patients get exactly the treatment they need. If you end up needing specialized care or surgery, we will make sure the appropriate specialist consults with you so you get the care you need.


Our care team is here for you. Find a UR Medicine expert and get care now.

View Providers


We serve you in the Rochester metropolitan area and surrounding region.

1 location

Urgent Care - Flaum Eye Institute - Rochester

Main Campus
210 Crittenden Boulevard
Rochester, NY 14642

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