URMC / Contact Us

Contact Us

If you have a medical question, contact your physician directly via their phone number or send them a message through MyChart.

For information about our providers, check Find a Provider or call (585) 276-3000 or 1 (888) 661-6162.

For medical emergencies, call 911

Patient Care Locations

601 Elmwood Avenue
Rochester, NY 14642

Resource	Phone Number
General Information	(585) 275-2100
Patient Information	(585) 275-2181
Patient Telephones	(585) 275-7575
Admitting Office	(585) 275-2273
Billing Office	(585) 758-7650 or 1-888-925-4301
Cashier’s Office	(585) 275-4681
Chaplain’s Office	(585) 275-2187
Division of Medical Humanities (Ethics Consultation Service)	(585) 275-5800
Employment	(585) 275-2091
Financial Counseling	(585) 275-2273
Food & Nutrition Services	(585) 275-3392
Friends of Strong Memorial Hospital	(585) 275-2420
Genetics (Adult)	(585) 275-3461
Cancer Genetics (Adult)	(585) 486-0609
Pediatric Genetics	(585) 275-5857
Reproductive Genetics	(585) 487-3480
Gift Shop	(585) 275-2577
Hospital Information Desk	(585) 275-2182
Housekeeping (Environmental Services)	(585) 275-6255
Interpreter Services	(585) 275-2851
Main Lobby	(585) 275-2182
Parking Office	(585) 275-4524
Patient Information	(585) 275-2181
Patient Relations/Directors’ Office	(585) 275-2644
Patient Financial Services	(585) 758-7650 or 1-888-925-4301
Pastoral Care	See Chaplain’s Office
Pharmacy	(585) 275-4931
Social Work Division	(585) 275-2851
Strong Guest Services (visitor accommodations)	(585) 275-7581
Telephone To order: To call patients from the outside: For questions:	Extension 1-5000 (585) 275-7575 (585) 275-0143
Television	Call Unit Secretary First (585) 275-3359
Thrift Shop	(585) 275-5417
Volunteer Services	(585) 275-2420

1000 South Avenue
Rochester, NY 14620

Resource	Phone Number
Eastman Dental Center	(585) 275-5051
Strong Memorial Hospital - Oral & Maxillofacial Surgery	(585) 275-5531
University Dental Faculty Group – Clinton Crossings	(585) 341-7177
University Dental Faculty Group – Clinton Crossings (Oral Surgery)	(585) 341-7371
University Dental Faculty Group – Eastman Dental Site	(585) 273-1913
University Dental Faculty Group – Strong Memorial Hospital	(585) 275-7978
University Dental Faculty Group - Oral Medicine	(585) 275-5553
Complex Care Center – Patients with developmental disabilities and medically complex conditions	(585) 276-7900

5901 Lac De Ville Boulevard
Rochester, NY 14618
(585) 442-7960