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Contact Us

If you have a medical question, contact your physician directly via their phone number or send them a message through MyChart.

For information about our providers, check Find a Provider or call (585) 276-3000 or 1 (888) 661-6162.

For medical emergencies, call 911

Patient Care Locations

Strong Memorial Hospital

Visit Strong Memorial Hospital website

601 Elmwood Avenue
Rochester, NY 14642

Resource Phone Number
General Information (585) 275-2100
Patient Information (585) 275-2181
Patient Telephones (585) 275-7575
Admitting Office (585) 275-2273
Billing Office (585) 758-7650
or 1-888-925-4301
Cashier’s Office (585) 275-4681
Chaplain’s Office (585) 275-2187
Division of Medical Humanities (Ethics Consultation Service) (585) 275-5800
Employment (585) 275-2091
Financial Counseling (585) 275-2273
Food & Nutrition Services (585) 275-3392
Friends of Strong Memorial Hospital (585) 275-2420
Genetics (585) 275-3461
Cancer and Adult Genetics (585) 275-5857
Pediatric Genetics (585) 275-3304
Reproductive Genetics (585) 275-3461
Gift Shop (585) 275-2577
Hospital Information Desk (585) 275-2182
Housekeeping (Environmental Services) (585) 275-6252
Interpreter Services (585) 275-2851
Main Lobby (585) 275-2182
Parking Office (585) 275-4524
Patient Information (585) 275-2181
Patient Relations/Directors’ Office (585) 275-2644
Patient Financial Services (585) 758-7650
or 1-888-925-4301
Pastoral Care See Chaplain’s Office
Pharmacy (585) 275-4931
Social Work Division (585) 275-2851
Strong Guest Services
(visitor accommodations)
(585) 275-7581
Telephone
To order:
To call patients from the outside:
For questions:

Extension 1-5000
(585) 275-7575
(585) 275-0143
Television Call Unit Secretary First
(585) 275-3359
Thrift Shop (585) 275-5417
Volunteer Services (585) 275-2420

Golisano Children's Hospital

Highland Hospital

Visit Highland Hospital website

1000 South Avenue
Rochester, NY 14620

Resource Phone Number
Main Number (585) 473-2200
Emergency Department (585) 341-6880
Patient Information (585) 341-6870

View Highland Hospital's contact information and frequently called phone numbers.

Dental Services

Resource Phone Number
Eastman Dental Center (585) 275-5051
Strong Memorial Hospital - Oral & Maxillofacial Surgery (585) 275-5531
University Dental Faculty Group – Clinton Crossings (585) 341-7177
University Dental Faculty Group – Clinton Crossings (Oral Surgery) (585) 341-7371
University Dental Faculty Group – Eastman Dental Site (585) 273-1913
University Dental Faculty Group – Strong Memorial Hospital (585) 275-7978
University Dental Faculty Group - Oral Medicine (585) 275-5553
Complex Care Center – Patients with developmental disabilities and medically complex conditions (585) 276-7900

All other Patient Care Facilities

James P. Wilmot Cancer Institute

601 Elmwood Avenue
Rochester, NY 14642
(585) 275-5830
1-866-4 WILMOT
Additional phone numbers for James P. Wilmot Cancer Institute

Eastman Institute for Oral Health

625 Elmwood Avenue
Rochester, NY 14620
(585) 275-5051
Additional phone numbers for Eastman Institute for Oral Health

Visiting Nurse Service

2180 Empire Boulevard
Webster, NY 14680
(585) 787-2233
Additional phone numbers for Visiting Nurse Service

The Highlands at Pittsford

100 Hahnemann Trail
Pittsford, NY 14534
(585) 586-7600
Additional phone numbers for

The Highlands at Brighton

5901 Lac De Ville Boulevard
Rochester, NY 14618
(585) 442-7960