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Patients

Due to the ongoing challenges the pandemic created, we have had to change our clinic hours and schedules. We're working hard to maximize resources while we ensure excellent care for our patients! Thank you for understanding, as wait times may be extended. We apologize for the inconvenience and frustration. 

Need urgent dental care?

We're accepting walk-ins. To avoid long wait times, please call 585-275-5051 to determine the best time that day. Due to temporary staff shortages, on-hold and wait times may be longer, and we appreciate your understanding and patience.

New patient?

The number of appointment slots for new patients is very limited. Please call to check for availability. Thank you for your patience.

Two Approaches to Care

1) You can enjoy a private practice setting, where patients are seen just by faculty at our University Dental Faculty Group

2) Our clinic settings that offers lower rates, where care is provided by supervised residents (dentists getting advanced, specialized training), and convenient locations.


Need to make an appointment? Visit http://www.urmc.rochester.edu/Dentistry/patients/appointment.aspx

Need to reschedule?  Please call us at least 24 hours in advance if you cannot keep an appointment. Two or more missed appointments may interfere with future scheduling.

University of Rochester Employees:

All University of Rochester employees receive a 10% discount on the following dental services not covered by insurance: Prosthodontics, Periodontics, Orthodontics, General Dentistry, and services rendered at the Downtown and School 17 sites, and University Dental Faculty Group.

What does the UR Dental insurance cover?
Check the UR website for details (http://www.rochester.edu/working/hr/files/Dental_Comparison.pdf),

but the basic policy covers a good portion of preventive services such as oral exam, x-rays, emergency treatment and cleanings. It also covers a portion of basic and major restorative work, such as fillings, crowns, root canal therapy, periodontic/gum treatment, dentures, partials and oral surgery. The Medallion policy covers the same services, plus sealants, and a good portion of orthodontics/braces and implants. Insurance for oral medicine varies; questions will be addressed individually.

University of Rochester Students:

Now available! Students may enroll in dental insurance. See links below. The UR Student Dental Plan is brought to you by Excellus BlueCross BlueShield, the number one dental insurer in the Rochester area, insuring over 320,000 people. You can count on the excellent quality, value and service that Excellus BlueCross BlueShield, has been delivering to their customers for over 60 years. You'll find the details and application when you click on the following links:

Dental Insurance Information for UR Students
Dental Insurance Application for UR Students