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Neuropalliative Care Clinic
Brighton Clinton Crossings, Building C

Part of Strong Memorial Hospital

Address

919 Westfall Road
Suite 220
Rochester, NY 14618

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Contact

Fax

(585) 756-5189

Hours

Monday–Friday 8 a.m.−4:30 p.m.

Overview

The Neurology Supportive and Palliative Care Service at the University of Rochester is committed to serving all people affected by neurologic illness. We are a person centered, multidisciplinary group dedicated to engaging our patients on a medical, spiritual and social level with the goal of ultimately reducing suffering and fostering joy.

We work with your existing care team to tailor interventions for each of our patients to address what is really important to you.

We also recognize that a chronic neurological illness not only affects the patient, but also the patient’s caregivers as well, which is why we feel caregiver support is a critical function of our program.

Services

We provide a need based palliative care service for patients with chronic neurological disease at any stage of illness.

Our team can help with a wide variety of issues, including: 

  • Coming to terms with a new diagnosis 
  • Difficult emotions such as sadness, grief, worry or guilt 
  • Existential or spiritual challenges such as hopelessness or loneliness 
  • Hard to control symptoms such as pain, fatigue and depression 
  • Finding support for caregivers and family 
  • Communication challenges within a family 
  • Planning for the future 
  • Assistance around end-of-life or hospice

Appointment Information

What to Expect

New patient appointments typically last 2-4 hours. You will meet with multiple members of our team, including your provider, chaplain or therapist, social worker, nursing staff, and even students.

Self-referral Process

We do accept self-referrals. We will need updated medical history including previous provider notes, laboratory tests and imaging reports.

Additional Information

We participate with Blue Choice, MVP Healthcare, Medicare, Medicaid, and Blue Cross and Blue Shield of Rochester health plans. 

Co-payments are collected at time of service. We accept MasterCard, Visa or personal check only for all applicable co-payments and personal balances due at the time of service. 

If you must cancel your appointment, please do so at least 24 hours in advance.