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Laboratory Service Center
Penfield Platinum Building

Part of Strong Memorial Hospital


2060 Fairport Nine Mile Point Road
Suite 120
Penfield, NY 14526

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Walk-in Only


Monday - Friday 7 a.m.−4 p.m.

Closed for Lunch 11 a.m.−12 p.m.

Labs Patient Service Center Memorial Holiday Hours

Monday, May 27, 2024: All patient service centers will be closed with STAT services available in observance of the Memorial Day Holiday.

See Our Closings, Delays, & Cancellations Page for More Details


Every day, UR Medicine Labs serves thousands of patients from across the U.S. and beyond. It’s the largest medical lab in western New York, performing over 10 million patient tests a year.

UR Medicine Labs is part of the University of Rochester Medical Center—the only academic medical center in the area. As a result, we have the largest range of tests. We also have the area’s top specialists in pathology, so your doctor can rely on their expertise for answers to any questions.

Patient & Visitor Information

Waiting Rooms and e-Check-in

Visitors will notice that we have increased waiting room capacity at our patient service centers. Patients will still be asked to use our self-check-in process using their smartphone, or an iPad provided inside the entrance. After checking in, all visitors will have the option to either wait in the waiting room (masked) or wait in their vehicle until they are called in the order that they checked in. If you are unable to check in electronically, staff will assist you.


Appointment Information

This is a walk-in location only. We operate on a first-come, first-served basis.

Need to schedule your lab appointment? Our Brighton location at 2400 S. Clinton Avenue accepts appointments. Please call Client Services at (585) 758-0510 option #3 to schedule your appointment.