Avon Medical Group
Part of Highland Hospital
470 Collins Street
Avon, NY 14414
Phone: (585) 226-2640
Fax: (585) 226-2206
We are handicap accessible and have free parking.
Welcome to the Avon Medical Group. We are an Internal Medicine Practice providing medical care for adult patients over the age of 13. Our doctors are board certified in Internal Medicine and are faculty members of the University of Rochester School of Medicine and Dentistry.
Since we are part of UR Medicine Primary Care, we work closely with the region's top specialists at UR Medicine.
Monday - Friday
8:30 a.m. - 5:00 p.m.
If you need medical care after office hours or on the weekends, please call the office at (585) 226-2640. The answering service will ask for information about your medical problem, take your phone number, and have the doctor return your call.
- Routine physical exams and health screenings
- Sick visits
- Treatment and management of chronic diseases (such as diabetes and high blood pressure)
- Same day appointments for urgent problems
- Prescribing medication and refills
- Immunizations and flu shots
- We have a lab draw station conveniently located in our building
We see patients by appointment only. You can schedule an appointment by calling during office hours.
We understand that you can't plan when you'll get sick, so we try to keep our appointment times flexible to meet your needs. We will try to schedule a sick appointment on the same day that you call.
Your cooperation in arriving on time for your appointment helps us stay on schedule. We strive to provide each patient with the highest quality care. In the event that our schedule is delayed, please rest assured that you will also get personalized attention during your appointment.
If you must cancel your appointment for any reason, please call at least 24 hours in advance. That will allow us to offer the appointment to another patient.
First Time Patients
- Please arrive 15 minutes early from your scheduled appointment to allow for registration and paperwork. To save time, fill out our new patient forms and bring them with you.
- Before your first appointment, call your previous doctor's office and have your records forwarded to our office.
- If your insurance company requires you to notify them when you change doctors, please call them with the name of your new primary care doctor.
What to Bring
- Your medical and drug insurance cards.
- A list of your current medications (with dosages), including any over-the-counter medications or supplements you have taken in the past six months.
Please allow 24 hours for all prescription refills.
Call your pharmacy and ask them to transmit the refill request to us electronically or fax to (585) 226-2206. The pharmacy will provide us with all the information needed to refill your prescription.
If you are experiencing a life-threatening emergency, call 911 or go to the nearest emergency room. Avon Medical Group admits patients to Highland Hospital.
Our practice uses the Highland Hospital Hospitalist Service.
Avon Medical Group is part of Highland Hospital. Because of that, you may receive two separate bills for your care–one from Highland Hospital and one from your provider.
That is so because Medicare requires us to file two claims with them each time we see a patient. Medicare Part A covers your visit to this hospital facility, and Medicare Part B covers the professional services of the physician/provider who provides your treatment. Therefore, you may receive two separate bills to satisfy your coinsurance payment and deductible responsibilities.
Co-payments should be made at the time of your visit. You can pay with cash, personal check or credit card and you now have the ability to pay your hospital or physician bill online at Online Bill Pay.
You will be billed for any services not covered by your insurance company.
If you have questions regarding your bill, please call the number listed on the bill and the staff will be happy to answer your questions.
We accept most types of insurance including Excellus Blue Cross-Blue Shield, Preferred Care, Aetna, Medicare, Medicaid as well as others.
Please notify our office if your insurance coverage changes. Bring your insurance card with you to your appointment; we will need the new information printed on your insurance card.
We are committed to providing excellent health care for everyone. Financial hardships should never stop you from getting the medical care you need. We offer financial assistance to individuals who are unable to pay medical bills. If you feel you need help, please call our customer service staff at (585) 758-7650 or out of area toll free 1-888-925-4301.