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UR Medicine / Primary Care / Primary Care Practices / UR Medicine Primary Care – Batavia

UR Medicine Primary Care – Batavia

45 Liberty Street, Suite 3
Batavia, NY 14020


Office Phone: (585) 345-1779

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Practice Description

We are excited to announce that Drs. Brett Kemp and Michael Mungillo have joined Drs. Lily Snyder, Borge-Janania and Margaret Johnson, N.P. at UR Medicine Primary Care – Batavia. They are all experienced Family Medicine Physicians and welcome patients of all ages to the practice.

Our practice is centered on caring, lasting relationships with patients and their families. We specialize in caring for newborns, children, teenagers, and adults across all ages and stages of life. We are committed to our patients in the following ways:

  • We are specialists in Family Medicine and are committed to providing comprehensive, family-centered care that is grounded in compassion.
  • We work as a team that recognizes each patient as an individual, and we are committed to maintaining that relationship over time as health care needs change.
  • We believe in our community, and we are committed to being our patients' advocates.
  • We are committed to excellence, and to providing our patients with the highest level of care.
  • We are committed to empowering our patients by understanding their goals and needs. Our greatest satisfaction comes from joining with our patients to make necessary changes toward improved and sustained overall health.

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Practice Services

  • Complete care for newborns, children and adults
  • Routine physical exams and health screenings
  • Sick visits
  • Treatment and management of chronic diseases (such as diabetes and high blood pressure)
  • Same day appointments
  • Immunizations and flu shots
  • Prescribing medication and refills
  • Allergy shots by appointment
  • Well woman care and routine GYN exams (pap smears)

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Meet the Providers

Provider Name    
Ana Borge Janania, M.D. Accepting Patients Family Medicine
Lily J. Snyder, M.D. Accepting Patients Family Medicine
Brett Kemp, M.D. Accepting Patients Family Medicine
Michael Mungillo, M.D. Accepting Patients Family Medicine
Margaret Johnson, N.P.    

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Appointment Information

We see patients by appointment only. You can schedule an appointment by calling during office hours. If you wish more than one child to be seen, please specify this when you call so enough time can be scheduled for each visit.

We understand that you can't plan when you'll get sick, so we try to keep our appointment times flexible to meet your needs. We will try to schedule a sick appointment on the same day that you call.

Your cooperation in arriving on time for your appointment helps us stay on schedule. We strive to provide each patient with the highest quality care. In the event that our schedule is delayed, please know that you will receive personalized attention during your appointment.

If you must cancel your appointment for any reason, please call at least 24 hours in advance. That will allow us to offer the appointment to another patient.

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First Time Patients

  • Please arrive 15 minutes early from your scheduled appointment to allow for registration and paperwork.
  • To save time, fill out our new patient registration form and bring it with you.
  • Before your first appointment, call your previous doctor's office and have your records forwarded to our office.
  • If your insurance company requires you to notify them when you change doctors, please call them with the name of your new primary care doctor.
  • New Patient Forms

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What to Bring to Your Appointment

  • Your medical and drug insurance cards.
  • A list of your current medications (with dosages), including any over-the-counter medications or supplements you have taken in the past six months.
  • Any forms that need to be completed.

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Prescription Refills

Please allow 24 hours for all prescription refills.

Call your pharmacy and ask them transmit the refill request to us electronically or fax the request to us at (585) 345-1779. The pharmacy will provide us with all the information needed to refill your prescription.

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If you are experiencing a life-threatening emergency, call 911 or go to the nearest emergency room and have the hospital notify our office or the physician on call.

Most insurance plans require prior approval of all emergency room visits. Please call our office before obtaining these services.

If you require hospitalization, we admit patients to UR Medicine hospitals, including Strong Memorial and Highland Hospital. We have partnered with the Hospitalist Service at both hospitals.

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After Hour Care

UR Medicine Primary Care – Batavia Health provides 24-hour telephone coverage for emergencies and urgent problems. 

If you have an emergency/urgent problem after regular office hours, please call us and you will be connected to the answering service.

The answering service will ask for information about your medical problem, take your phone number, and have the doctor call you back.

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Co-payments should be made at the time of your visit. You can pay with cash, personal check or credit card, or you can pay your hospital or physician bill online at Online Bill Pay.

If you have questions about your account, please contact Strong Memorial Hospital Patient Accounts at (585) 758-7650 Monday - Friday between 8 a.m. and 5 p.m.

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We accept most types of insurance including Excellus Blue Cross-Blue Shield, Preferred Care, Aetna, Medicare, Medicaid as well as others.

Please notify our office if your insurance coverage changes. Bring your insurance card with you to your appointment; we will need the new information printed on your insurance card.

We are committed to providing excellent health care for everyone. Financial hardships should never stop you from getting the medical care you need. We offer financial assistance to individuals who are unable to pay medical bills. If you feel you need help, please call our customer service staff at (585) 758-7650 or out of area toll free 1-888-925-4301.

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URMC Teaches

Our physicians are all certified by the American Board of Family Medicine. As faculty members of the University of Rochester School of Medicine and Dentistry, they participate in the teaching of medical students and residents.

As part of our doctors' teaching responsibilities, medical students and residents may occasionally be present in the office; your doctor directly supervises them. If you prefer not to have a student or resident involved in your appointment, please let us know and we will be happy to accommodate you.

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