Skip to main content
Explore URMC

SMH Logo


Valet Parking

For your convenience while visiting Strong Memorial Hospital, our valet parking service is happy to take care of your car for you.

To use the Valet Parking Service

  • Drive into the main traffic circle from Elmwood Ave. and signal a Parking Representative or a Hospital Ambassador.
  • A $8 up-front fee covers both valet service and short-term parking. The valet will give you a valet ticket stub, which you will need to claim your vehicle after your visit.
  • At the end of your visit, please give the valet your valet ticket stub to have your vehicle retrieved. Or you may call (585) 273-4226 to have your car waiting for you.
  • If you are leaving the hospital after 5:00 p.m. please go to the Main Hospital Information Desk where there is a phone available for visitors to use. This phone goes directly to the Parking Office. You simply read your ticket number to the attendant and your car will be retrieved. Or you may call the Parking Office at (585) 273-4226 to retrieve your vehicle.

Hours of Operation

The Main Entrance Valet (from Elmwood Ave.) operates Mon. through Friday from 6:00 a.m. to 5:00 p.m.

You may call the Parking Office Monday through Friday from 7:45 a.m. – 4:30 p.m. at (585) 275-4524.

For more visitor and patient parking information please follow this link to Parking & Directions.