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Strong Memorial Hospital / Services & Amenities / Interpreter Services
 

Interpreter Services

High quality, compassionate health care depends on clear and thorough communication. In fact, we believe every patient and family member has the right to be able to communicate easily with members of their medical care team. If you are Deaf, hard of hearing, or a non-English speaking patient or family member we provide access to several types of interpreter services, at no personal cost to you:

  • Professional Spanish and American Sign Language interpreters are available 24 hours a day, 7 days a week for interpretations.
  • Access to over 200 other languages is available with live, over-the-phone interpreters through our telephone service. View a chart with the languages commonly spoken in your community.
  • Assistive listening devices and a closed-captioned TV are available for patients who are Deaf or Hard of Hearing. Video phones are also available. Please read about our page on Patients that Need Accommodations for instructions on how to obtain a video phone.

If you would like to express your interpreter preferences for your healthcare appointments, please contact us at: Interpreter_Services@urmc.rochester.edu, and let us know how we can best serve your needs.

Please call the Office of Interpreter Services at (585) 275-4778 to request an interpreter or ask any questions. For more information you may also view our printable brochure and contact card.

Our ASL Interpreter Patient Care Team

Manager
Morgan Underwood
Manager

Will
Will H.
Lead, Sign Language Interpreter Services

Meg
Megan C.
Lead, Sign Language Interpreter Services

 

Tanya
Tanya A.

Photo Not Available
Jennifer B.

Stacy
Stacy B.

Joyce
Joyce C.

Debra
Debra C.

Jeanette
Jeanette C.

Julayne
Julayne F.

Photo Not Available
Patricia G.

Sam
Sam G.

Eileen
Eileen H.

Jennifer
Jennifer H.

Nathan
Nathan H.

Anna
Anna K.

Adrian
Adrian K.

Kristi
Kristi L.

Judy
Judy M.

Jon
Jon P.

Kate
Kate P.

Keven
Keven P.

Danny
Danny R.

Lindsey
Lindsey R.

Jeni
Jennifer R.

Julia
Julia R.

Ron
Ron R., Jr.

Sarah
Sarah S.

Martha
Martha S.

Catherine
Catherine S.

Jessica
Jessica S.

Amy Jo
Amy Jo T.

Photo Not Available
Jill T.

Katherine
Katherine W.

 

Our Deaf Professional Interpreter Team

Ellen Webster
Ellen Webster
Manager

 

 

 

Elizabeth
Elizabeth B.

Photo Not Available
Brianna C.

Photo Not Available
Michael C.

Lauren
Lauren D.

Photo Unavailable
​Marlene E.

Photo Not Available
Patti G.

Christopher
Christopher G.

Amanda
Amanda K.

Leslie
Leslie K.

Chris
Chris M.

Jacquie
Jacquie N.

Valene
​Valene P.

Emily
Emily S.

Photo Not Available
Tiffany T.

Alyssa
Alyssa V.

Lisa
Lisa Z.

Photo Not Available
Trisha Z.

 

 

 

Our Spanish Interpreter Team

Jason Hubbard
Jason Hubbard
Manager, Spanish & Foreign Languages

Victoria Ramos-Rodriguez
Victoria Ramos-Rodriguez
Lead, Spanish & Foreign Languages

 
 

Jesus Barberia
Jesus Barberia

Diana Casais-Almanza
Diana M. Casais-Almanza

Liliana Crane
Liliana Crane

Photo Unavailable
Maria Gallina

Aurora Garcia
Aurora Garcia

Wilber Perez Leyva
Wilber Perez Leyva

Sandra Lopez-Izaguirre
Sandra Lopez-Izaguirre

Mildred L. Olmeda
Mildred L. Olmeda

Patricia Rozzo-Leadley
Patricia Rozzo-Leadley

Alfredo Silvera
Alfredo Silvera

Photo Not Available
Dee Schlegel