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Coronavirus (COVID-19): Visitor Restrictions, Resources, and Updates

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Contact Us

Animal Resource Hotline

Please use the hotline for questions that need a quick response: (585) 275-2651,
Monday – Friday, 8:00 a.m. – 4:30 p.m.

Customer Service Email

Please use the Animal Resource email to send general questions that do not need an immediate response. You will receive a confirmation email back with a ticket number.

Non-Compliance Issues

You can download the Non-Compliance Form. Please complete the form and submit it to the Animal Resource office.