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URMC / Complex Care Center / Our Team
 

Our Team

Administration Applied Behavior Analysis (ABA) Behavioral Health Care Management/Care Coordination Clinical Services Dental Services Pharmacy Social Work

Complex Care Center Staff Photo 2021

Administration

  • Chadwick Roy, MBA – Director of Finance and Administration
  • Courtney Anderson, MPH – Practice Manager
  • Alison Diehl, MS – Research & Grants Administrator
  • Alisa Malave – Division Coordinator

Applied Behavior Analysis (ABA)

  • Amanda Laprime, PhD, BCBA-D, LBA – Director, Intensive Behavioral Support Team
  • Stephanie Castiglione Ton, MS, BCBA – Board Certified Behavior Analyst
  • Elizabeth (Liz) Andresen – MS, LBA – Board Certified Behavior Analyst
  • Brett Tucker, BS – Behavior Technician

Behavioral Health

  • Kristen Holderle, PhD – Director, Integrated Behavioral Health, Clinical Psychologist
  • Leona Oakes, PhD – Clinical Psychologist

Care Management/Care Coordination

  • Stacey Smith, MSW – Comprehensive Mental Health Coordinator
  • Regina Davis – Manager, Community Care Management
  • Alex Abu-Baker – OPWDD Integrated Care Coordinator
  • Crystal Hounshell – OPWDD Integrated Care Coordinator
  • Brittany Muoio – Embedded Children’s Health Home Care Manager
  • Yvette Myhand – Embedded Adult Health Home Care Manager
  • Victoria Pothaczky – OPWDD Integrated Care Coordinator
  • Rajha Rosier – Embedded Adult Health Home Care Manager

Clinical Services

Clinical Providers

Nursing/Clinical

  • Sarah Creek, RN – Nurse
  • Amanda Ramos, RN – Nurse
  • Alexa Segrue, RN – Nurse
  • Emily Stender, RN – Nurse
  • Alissa Bean – Ambulatory Technician

Physical Therapy

  • Emily Rector, PT, DPT 

Respiratory Therapy

  • Donna Germuga, RT

Clinical Nutrition

  • Britiney Neikam, RD

Support Staff

  • Alicia Elliott – Outpatient Access Specialist
  • Natori Flowers – Outpatient Access Specialist
  • Lauren Snyder – Physician Support Specialist
  • Nicole Zobel – Health Project Coordinator/Data Coordinator

Dental Services

  • Ayat Alamari – Dental Assistant
  • Amber Frank – Dental Assistant
  • Mayank Kakkar – Post Doctoral Dental Resident & Fellow
  • Adela Planerova, DDS, MS – Director, Dental Services
  • Melanie Porcelli – Hygienist
  • Lisa Sasone – Hygienist
  • Ralph Saunders, DDS, MS
  • Leslie Schiff, DDS 
  • Tejal Shastri, DDS, MA 
  • Cassandra Womack – Dental Coordinator

Pharmacy

  • Marin Valentino, PharmD – Pharmacist