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URMC and Affiliate Policies

URMC and its affiliated entities possess a number of policies correlating with the compliance program’s mission of supporting a culture which builds compliance consciousness into every employee’s activities and establishes standards of performance for all employees to conduct business with honesty and integrity. Follow the links below to access important policies for each entity.

NOTE: Most policies on this page are ONLY available to URMC, Strong Memorial Hospital and/or Highland Hospital employees.

Frequently Accessed Policies, Plans and Guides:

URMC and Strong Memorial Hospital – Policies, Plans & Guides at Your Fingertips web page.

Highland Hospital – Highland Hospital Policy Manual & Plans web page

Policies Supporting Compliance With Federal and State Regulations

Highland Hospital

Compliance - HR133

Conflict of Interest - HR 345


Interactions with Industry - HH 2.71

Interactions with Industry FAQ 8/18/2011

Non-Discrimination and Non-Harassment - HR130

Sales Representatives and Vendors - HH 4.25

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Strong Memorial Hospital

Charity Care - SMH 3.9

Contact with Health Oversight Agencies Concerning Professional Conduct, Fraud, Billing and Similar Issues - SMH 9.9.2

Gifts, Gratuities and Improper Inducements - SMH 13.9


Medication Samples - SMH 7.20

Patient Referrals and Professional Courtesy - SMH 13.9.1

Vendor Representatives - SMH 12.1.1

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University of Rochester Medical Center (URMC)

Compliance Education - HR 114

Conflict of Interest - HR 113

Industry Interaction

Industry Interaction Policy

Interactions with Industry FAQ 11/18/2011



Policy Against Discrimination/Harassment - HR 106

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Medical Faculty Group (MFG)

MFG Business Office

MFG Policies and Procedures

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