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Our Staff

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(585) 276-9110

The EAP staff has earned the reputation for achieving high clinical standards in our industry.

All counseling staff hold a master’s degree in the mental health field and have experience with a variety of sub-specialties, which include:

  • Crisis counseling
  • Marriage/family therapy
  • Substance abuse counseling
  • Child and adolescent counseling
  • Critical incident stress debriefing


Ann CornellAnn Cornell, Psy.D. - Director

Dr. Ann Cornell completed her undergraduate training in psychology at the University of Rochester prior to her graduate school training in clinical psychology from the Illinois School of Professional Psychology/Argosy University. She then completed a postdoctoral fellowship in primary care psychology through the University of Rochester Medical Center where she served as chief fellow and received extensive training in marriage and family therapy. Dr. Cornell completed an additional postdoctoral fellowship in interdisciplinary geriatrics and has a strong interest in interdisciplinary collaboration. Her areas of interest include behavioral health, cognitive behavioral therapy, and developing approaches to meet the needs of physicians and residents within the University of Rochester system. Over the past several years her work at BHP has been devoted to working with employees in health care systems and to developing innovative ways to meet the needs of this population.

Sigrid AdlerSigrid Adler, LCSW-R

Ms. Sigrid Adler, LCSW-R, is a Licensed Clinical Social Worker in the State of New York. Ms. Adler is skilled in providing psychotherapy and crisis intervention to individuals, couples, and families dealing with such issues as; mood disorders, anxiety, marital discord, parent/child conflict, workplace stress, and the impact trauma. Other areas of expertise include the provision of service to emergency services personnel; including law enforcement and first responders. Ms. Adler is a member of the American Academy of Experts in Traumatic Stress. She has been an employee of Strong Behavioral Health for over 13 years.

Alexandra HibbardAlexandra Hibbard, LMSW

Alexandra achieved a Masters of Social Work degree with a specialty in Mental Health from Roberts Wesleyan College. Her Bachelor of Science in Criminal Justice with a minor in Abnormal Psychology from Mercyhurst University has prepared her for working with diverse populations. Throughout her career, she’s had the honor of counseling: veterans diagnosed with Post Traumatic Stress Disorder within the VA Outpatient Clinic in Rochester, NY, survivors of domestic violence seeking services through the Willow Domestic Violence Counseling Center and individuals on their recovery journey from eating disorders at The Healing Connection. These experiences have increased her passion to provide an empathetic and client-centered approach to all those she meets and supports. Alexandra joined the team in January of 2020. 

Deborah ScottDeborah Scott, MS, CEAP

Deborah Scott earned a Master’s degree from RIT, and is a Certified Employee Assistance Professional. She has 10 years of experience in EAP counseling with individuals and families, and over 20 years of experience working in high schools, colleges, and job placement settings, specializing in solution-focused career and educational coaching for adults, young adults, and families.

Michelle SolomouMichelle Solomou, LCSW-R

Michelle Solomou received her Master's degree in Social Work from Virginia Commonwealth University and is a licensed Clinical Social Worker. Her work has been with individuals, couples, children, adolescents and families experiencing challenges with depression, anxiety, grief and loss, workplace stress and relationship issues. Michelle joined EAP in September 2008.

Pam SpallacciPam Spallacci, MSEd, LMFT

Pam Spallacci is a Licensed Marriage and Family Therapist in the State of New York. After receiving her Master’s Degree in Counselor Education from The College At Brockport State University of New York, she joined the University of Rochester serving students with documented disabilities with counseling, transition support, and both self-efficacy and executive functioning skills. She then obtained a Post-Degree Certificate in Marriage and Family Therapy from the University of Rochester in 2009 and continued working individuals, then added couples and families whom bravely address life transitions, recently diagnosed disabilities, anxiety, depression, and life’s unexpected twists and turns. Her areas of interest are ADHD and solution focused therapy, with an emphasis on strength based approaches. Pam has been an employee of the University of Rochester since 2004 and joined the EAP team in 2018.


Administrative Staff

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Jaklina Healy

Jaklina is the Outpatient Access Specialist for the EAP program. Her great customer service skills contribute to the supportive experience you will have with our program.  Jaklina has been working for URMC since 2008 and she joined the EAP team in January 2020.

Vanessa Mace

Vanessa Mace, BS

Vanessa is the Operations Manager for the Employee Assistance Program. She received her Bachelor's Degree in Health Care Administration from the State University of New York at Brockport. Previously, she was a supervisor at the Mayo Clinic in the Gastroenterology Department. During her time at the Mayo Clinic she participated in numerous leadership courses. Vanessa joined the group in November of 2016. Her interests include improving patient experience and programs aimed at neutralizing the stigma around mental health issues.