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Consult & Transfer Center

Providing 24-hour hospital-to-hospital consult and transfer services for Strong Memorial Hospital and Highland Hospital

Adult Medical/Surgical or Pediatric (non-newborn) Consult or Transfer

Pediatric Neonatal Transport

Pediatric Transport

The Transfer Center Nurse Coordinator will connect referring providers with attending physicians from the University of Rochester Medical Center and/or Highland Hospital.

Other Patient Populations

Maternity Patients

Please contact the Finger Lakes Regional Perinatal Center at Strong Memorial Hospital at:

Psychiatric Patients

Please contact the Comprehensive Psychiatric Emergency Program (CPEP):

Other Services

In addition to expediting patient transfers, the Strong Consult and Transfer Center will assist physicians after hours with:

  • Scheduling a physician-to-physician consultation
  • Information about University of Rochester/Strong Health clinical services
  • Information about patients referred to Highland or Strong Memorial Hospital

Nurse coordinators will:

  • Help identify which service should be contacted to assist referring providers with medical consults or potential transfers
  • Request the patient's demographic information be faxed to the Transfer Center (585) 256-3156
  • Arrange a conference call (call may be recorded) with an attending physician to discuss possible consult to transfer
  • Secure an appropriate inpatient bed at either Strong Memorial or Highland Hospital
  • Facilitate nurse-to-nurse report prior to transfer
  • Coordinate critical care transport as needed for burn, cardiac and trauma patients