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Open Positions

Human Subjects Recruiter/Community Liaison

Job Description:

The Human Subjects Recruiter will work with the Sheftall Lab team located at the University of Rochester Medical Center, led by Dr. Arielle Sheftall.

The position will include outreach to individuals and community-serving organizations in Rochester and the surrounding area to recruit for multiple pediatric suicide prevention/mental health studies at the University of Rochester Medical Center. The work of The Human Subjects Recruiter will involve independent travel around Rochester and the surrounding communities to represent the Sheftall Lab at recruitment events, recruit study participants, and collaborate with community organizations on recruitment partnerships. To this end, the Recruiter will require knowledge of the background, purpose, inclusion criteria, and design for all currently recruiting studies; create and maintain collaborative relationships with recruitment sites; and maintain organization of all recruitment-related processes and materials.

Once fully onboarded, The Human Subjects Recruiter will often work independently while conducting recruitment procedures, maintaining positive collaboration, communication, and accountability with all team members.


Eighty percent of the Human Subjects Recruiter’s responsibilities will include:

  • Leading human subject recruitment and screening activities and reviewing study site patient databases and office records for patients that meet the study protocol inclusion criteria
  • Conducting telephone interviews to screen, schedule, and reschedule potential study participants, and updating all participant logs as needed
  • Tracking and reporting recruitment goals on a regular basis
  • Sending out newsletters, birthday cards, holiday cards, appointment reminders to participants before and after their scheduled appointments, and other communication from the Sheftall lab
  • Developing recruitment strategies to boost engagement with community organizations across the City of Rochester and the surrounding area
  • Traveling to, emailing, and calling community centers, schools, medical centers, and other public-facing organizations in the Rochester area to disseminate information on study goals, inclusion criteria, and promote the Sheftall Lab studies
  • Boosting the Sheftall Lab’s visibility by tabling at public events; posting the Lab’s goals, current studies, and publications on social media outlets; and posting events led by Lab sponsors and affiliates
  • Logging and tracking participant outreach status
  • Measuring and reporting the effectiveness of recruitment activities
  • Retention of current research participants for longitudinal studies conducted by the Sheftall Lab

Twenty percent of the responsibilities of the Human Subjects Recruiter position will include standard research procedures such as, but not limited to:

  • Post-appointment data entry, review, and data cleaning
  • Being current on research training in ethics and other mandatory trainings as required by the University of Rochester
  • Running research appointments on an as-needed basis
  • Coding of observational data for analysis for all research studies conducted by the Sheftall Lab
  • Literature reviews of topics related to the research conducted in the Sheftall Lab

All applicants are expected to work well in team settings, resolve operational problems, have good decision-making skills, apply patient-care best practices policies, procedures, and methods, and maintain confidentiality of all research participants.

Required Qualifications:

  • High school diploma or GED
  • One year of experience in marketing, recruitment, or related forward-facing, client-centered field
  • Must have an engaging, energetic personality and must be able to communicate that to potential participants and community organizations
  • Must have own form of personal transportation
  • Excellent project management, organizational, and communication skills
  • Passion for community outreach and providing excellent participant experiences
  • High attention to detail and ability to work across multiple projects

Desired Qualifications:

  • Bachelor's degree with major coursework in marketing, communication, public health, psychology, mental health, or another social science field
  • One year of experience in human subjects’ research, with a preference towards those with experience in recruiting participants for research
  • Experience with MyChart, REDCap, IBM SPSS, Microsoft Excel, Word, PowerPoint, Adobe Acrobat, Zoom, LinkedIn, Facebook, and Twitter

How to apply: