About Williams Library
During the COVID-19 pandemic, Williams Library will be unstaffed. However, we are still here to support your online learning, teaching, and research needs.
Contact us at Ask A Librarian for assistance:
- Send a Question: Ask any non-emergency healthcare question. Answers provided via email during business hours.
- Chat: Engage in real-time chat with library staff during business hours. Ideal for those quick inquiries!
- Request a Literature Search: Get assistance finding resources you need for your research, educational needs, and clinical questions. Answer provided via email within 10 business days.
- Meet with a Librarian: Get one-on-one assistance via Zoom from one of our librarians during business hours.
Do you need access to library collections? Contact the Answer Desk staff at email@example.com
Do you need assistance with Interlibrary Loan (ILLiad)? Contact Miner Library staff at MinerILL@urmc.rochester.edu
Are you experiencing difficulties accessing the library’s online resources? Contact Miner Library’s Computing Center Help Desk via email at CCDesk@urmc.rochester.edu