Helping You Thrive in Everyday Life

Continuum of EAP/BHP Services: From Generally Content/Seeking More from Life to Struggling with Day to Day Functioning


New Client Forms

Please download and complete our new client forms prior to your first visit.


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Please arrange care for children not attending an EAP appointment as we cannot ensure the safety of unattended children. If you cannot arrange childcare, please ask about our telehealth appointment option.

Juggling the demands of work, family, and other obligations, can make life stressful. Life-Work Connections/EAP provides professional and confidential guidance at no cost for employees and their immediate family members. Our confidential service provides UR employees and their families the opportunity to discuss personal or work-related problems with a professional counselor 24 hours a day, 365 days a year. Our team works closely with Behavioral Health Partners, who offers confidential, short-term services for individuals requiring treatment for stress, anxiety, and depression.

Additional support for URMC staff is available through YoUR Support and the Medical Faculty and Clinician Wellness Program.

Man talking with woman doctor using a tabletCan't make it to one of our locations?

Meet with an EAP counselor via secure video conference.

Learn more about EAP Telehealth

Life-Work Connections/EAP is brought to you by Well-U, which provides a variety of programs and resources to eligible employees.

Legal Statement

The Employee Assistance Program Benefits website for Faculty and Staff of the University of Rochester includes only the Life-Work Connections/EAP services. Biometric screenings, the Personal Health Assessment, lifestyle and condition management programs, Behavioral Health Partners, and the 24/7 Nurse Line are part of the University health care plans.

This document provides only a summary of some of the features of these plans. Detailed information on the plans is available on the Office of Total Rewards website or a paper copy of the information is available from the Office of Total Rewards.

The University reserves the right to modify, amend or terminate the plans or programs at any time, including actions that may affect coverage cost-sharing or covered benefits, as well as benefits that are provided to current and future retirees.