Contact
Phone
Fax
Hours
Open Daily 9 a.m.−8 p.m.
Holidays 9 a.m.−4 p.m.
No appointment necessary.
Wait Times
Using 'On My Way' doesn't guarantee a scheduled appointment time slot but we do our best to accommodate all our patients . Please note that wait times are based on our best estimate, and we need to see patients based on the severity of their illness. When you arrive, please come inside and your brief check-in process will take place.Overview
Urgent Care is for an illness or injury that requires quick care but is not life-threatening. It’s meant to support, not replace, care from your regular doctor. When possible, check with your primary care physician before seeking urgent care.
You can walk into any of our many locations without an appointment. Common conditions we treat include abdominal pain, broken bones, coughs, earaches, fevers, flu, infections, minor burns/trauma, nausea, rashes, sore throat, sprains, strains, vomiting.
Imaging and lab services are available on site for quick diagnosis. So, for example, you won't need to wait to find out if a bone is broken, or if you have strep or a urinary tract infection.
Important Information Regarding COVID Testing
- COVID/Flu/RSV Testing: UR Medicine Urgent Care treats patients with symptoms. Testing is not available for those without symptoms.
- Those with mild symptoms or who need COVID testing should use public testing locations or check with their Primary Care Provider.
- It is not necessary to confirm a positive rapid COVID test. Unless you need medical care, you should remain isolated.
- Unless you need medical care, you should remain isolated at home per CDC guidelines.
- UR Medicine Urgent Care is not a COVID testing only site.
Wait Times
Using 'On My Way' doesn't guarantee a scheduled appointment time slot but we do our best to accommodate all our patients . This feature tells us you're coming to Urgent Care so we can reduce the information needed during check-in and better prepare for your visit. Please note that wait times are based on our best estimate, and we need to see patients based on the severity of their illness. Wait times begin for patients on site and checked-in. When you arrive, please come inside and your brief check-in process will take place.
View Wait TimesAdditional Information
Insurance & Payment
Below is a list of insurance carriers that UR Medicine Urgent Care accepts. Each carrier may offer several different plans, and UR Medicine may not accept all of these plans. Please contact your insurance carrier to learn if UR Medicine accepts your particular plan, and whether the services you need are covered under your plan.
- Aetna
- Cigna
- Excellus BlueCross BlueShield
- Fidelis
- Medicaid
- Medicare
- Monroe Plan/Your Care
- MVP
- United HealthCare
As with most urgent care centers, we request payment at the time of your service. Fees vary depending on the level of service you need. If you have questions about insurance or payment, please ask our reception staff when you arrive. We are always happy to help.
You can pay your bill online using our online bill payment system.