Urgent Care

Penfield

Urgent Care is for an illness or injury that requires quick care but is not life-threatening. It’s meant to support, not replace, care from your regular doctor. When possible, check with your primary care physician before seeking urgent care.

You can walk into any of our many locations without an appointment. Common conditions we treat include abdominal pain, broken bones, coughs, earaches, fevers, flu, infections, minor burns/trauma, nausea, rashes, sore throat, sprains, strains, vomiting.

Imaging and lab services are available on site for quick diagnosis. So, for example, you won't need to wait to find out if a bone is broken, or if you have strep or a urinary tract infection. 

Important Information Regarding COVID Testing

• COVID/Flu/RSV Testing: UR Medicine Urgent Care treats patients with symptoms. Testing is not available for those without symptoms. 
• Those with mild symptoms or who need COVID testing should use public testing locations or check with their Primary Care Provider.
• It is not necessary to confirm a positive rapid COVID test. Unless you need medical care, you should remain isolated.
• Unless you need medical care, you should remain isolated at home per CDC guidelines.
• UR Medicine Urgent Care is not a COVID testing only site.

Billing and Insurance

As with most urgent care centers, we request payment at the time of your service. Fees and any deposits due may vary depending on the level of service needed and may not include Imaging or Lab Testing. If you have questions about insurance or payment at the time of service, please ask our reception staff when you arrive to better direct you. We are always happy to help. While we are not able to accept payments outside of your Urgent Care visit for that day, you can pay your bill online using our online bill payment system. For a list of insurance carriers, please visit our insurance carriers page.