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Urgent Care

To get the best care, come to the right place


UR Medicine Urgent Care provides you the care you need—and quickly—from Rochester's top-ranked health care network. Our Urgent Care locations are the right choice for any illness or injury that requires care within 24 hours, as well as conditions that are not life-threatening.

You can walk into any of our many locations without an appointment. And while Urgent Care is not open 24/7 like our emergency room, most patients are seen and treated within an hour. On site labs and imaging services make for speedy diagnosis, so you never have to wait to find out if that sore throat is really strep.

Times may vary depending on the number of patients at the center and the type of injuries or illnesses. If you need tests such as x-rays or labs, it may require extra time.

On My Way

When you use “On My Way,” it tells us you’re coming to Urgent Care so we can reduce your wait time and better prepare for your visit. Please note that wait times are based on our best estimate, and we need to see patients based on the severity of their illness. Using “On My Way” doesn’t guarantee a scheduled time slot you’ll be seen, but will ensure important information is documented along with your arrival.

Find a Location And Let Us Know You're 'On My Way'

Locations and Wait Times

Get Care Now

Whenever and wherever you need care, we’re there for you. Find emergency, urgent, and virtual care options.
View Care Options

Virtual Care

On-demand video visits for minor illnesses and injuries.

Start Your Video Visit Now

Emergency Care

For life-threatening injuries.

View Locations

UR Medicine's Approach

Where Should I Go?

If you aren’t having an emergency, deciding where to go for medical care may save you time and money. This guide can help you decide what level of service you need.

Urgent Care is here to support, not replace, care from your regular doctor. In addition to our general Urgent Care locations, we also offer Orthopaedic Urgent Care for sprains, strains, fractures, sports injuries, or broken bones.

UR Medicine Urgent Care provides care to everyone, and you do not need to be a UR Medicine patient to be seen. If you are a UR Medicine patient, your electronic medical record will be updated automatically. If you aren't a UR Medicine patient, we will send a report to your primary care physician.

Conditions Commonly Treated At Urgent Care

What Sets Us Apart?

UR Medicine Urgent Care is brought to you by the region's trusted experts in emergency care. We are staffed by board certified physicians, physician assistants, nurse practitioners, skilled nurses and radiology technicians, who are all dedicated to providing the highest quality medical care with compassion and respect.

Our providers are also supported by the area's most advanced medical records system. As a result, they are able to track health issues more effectively and contact you when needed—for example, when you are overdue for a mammogram or a colonoscopy. With these people and systems in place, we are making it possible for our care providers to spend more time with patients.

This approach is also helping us to attract the best and brightest providers—providers who are excited about the opportunity to have a bigger impact on the health of their patients.

Urgent Care Locations That Are Part of a Hospital

The locations below are an outpatient hospital department. There may be additional insurance or private pay charges for services provided.

Strong Memorial Hospital

  • Urgent Care - Greece
  • Urgent Care -Perinton
  • Urgent Care - Pittsford
  • Urgent Care - Spencerport
  • Urgent Care - Webster

St. James Hosital

  • Urgent Care - Hornell

F.F. Thompson Hospital

  • Urgent Care - Canandaigua
  • Urgent Care -Farmington
  • Urgent Care - Newark

Noyes Memorial Hospital

  • Urgent Care - Geneseo

Jones Memorial Hospital

  • Urgent Care - Wellsville


We serve you in the Rochester metropolitan area and surrounding region.

View All Locations

15 locations

Urgent Care - Spencerport

42 Nichols Street, Suite 1
Spencerport, NY 14559

Urgent Care - Canandaigua

699 South Main Street, Suite 5
Canandaigua, NY 14424-2208

Urgent Care - Newark

800 West Miller Street, Suite 11
Newark, NY 14513-1354

Urgent Care - Wellsville

Jones Memorial Hospital
191 North Main Street, 1st Floor
Wellsville, NY 14895-1150

Urgent Care - Farmington

Thompson Medical Center
1160 Corporate Drive, 1st Floor
Farmington, NY 14425-9534

Urgent Care - Webster

2070 Empire Boulevard, Suite 1
Webster, NY 14580-1917

Urgent Care - Penfield

2134 Penfield Road, Suite 1
Penfield, NY 14526-1736

Urgent Care - Perinton

1669 Pittsford-Victor Road, Suite 100
Victor, NY 14564-9618

Urgent Care - Pittsford

Pittsford Colony Plaza
3400 Monroe Avenue, Suite 16
Rochester, NY 14618-4725

Urgent Care - Geneseo

Noyes Health Services
50 East South Street, 1st Floor
Geneseo, NY 14454-1300

Urgent Care - Hornell

St. James Medical Office Building
7309 Seneca Road North, Suite 103
Hornell, NY 14843-9691

Urgent Care - Henrietta

1300 Jefferson Road, Suite 100
Rochester, NY 14623-3195

Urgent Care - Greece

2047 West Ridge Road, Suite 1
Rochester, NY 14626-271

Urgent Care - Seneca Falls

Lifecare Medical Associates
1991 Balsley Road
Seneca Falls, NY 13148

Insurance & Payment

UR Medicine Urgent Care accepts the following insurance carriers. Each carrier may offer several different plans, and UR Medicine may not accept all of these plans. Please contact your insurance carrier to learn if UR Medicine accepts your particular plan, and whether the services you need are covered under your plan.

  • Aetna
  • Cigna
  • Excellus BlueCross BlueShield
  • Fidelis
  • Medicaid
  • Medicare
  • Monroe Plan/Your Care
  • MVP
  • United HealthCare

As with most urgent care centers, we request payment at the time of your service. Fees vary depending on the level of service you need. If you have questions about insurance or payment, please ask our reception staff when you arrive. We are always happy to help.

You can pay your bill online using our online bill payment system.

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