Skip to content

URMC Response to CrowdStrike Software Issue

Some patient care sites and URMC offices have been affected by the CrowdStrike software issue. Emergency and inpatient care are continuing without interruption. 

Patients: click here for more information. Faculty/Staff: click here for information.

Urgent Care
Farmington Thompson Medical Center

Part of FF Thompson Hospital
Exterior of 1160 Corporate Drive Building

Address

1160 Corporate Drive
1st Floor
Farmington, NY 14425-9534

Get Directions

Contact

Fax

(585) 924-1589

Hours

Monday−Friday 9 a.m.−6 p.m.

Saturday−Sunday 9 a.m.−5 p.m.

Most Holidays 9 a.m.−2 p.m.

No appointment necessary.

Wait Times

Using 'On My Way' doesn't guarantee a scheduled appointment time slot but we do our best to accommodate all our patients . Please note that wait times are based on our best estimate, and we need to see patients based on the severity of their illness. When you arrive, please come inside and your brief check-in process will take place.

View Wait Times

Overview

Urgent Care is for an illness or injury that requires quick care but is not life-threatening. It’s meant to support, not replace, care from your regular doctor. When possible, check with your primary care physician before seeking urgent care.

You can walk into any of our many locations without an appointment. Common conditions we treat include abdominal pain, broken bones, coughs, earaches, fevers, flu, infections, minor burns/trauma, nausea, rashes, sore throat, sprains, strains, vomiting.

Imaging and lab services are available on site for quick diagnosis. So, for example, you won't need to wait to find out if a bone is broken, or if you have strep or a urinary tract infection. 

Important Information Regarding COVID Testing

  • COVID/Flu/RSV Testing: UR Medicine Urgent Care treats patients with symptoms. Testing is not available for those without symptoms. 
  • Those with mild symptoms or who need COVID testing should use public testing locations or check with their Primary Care Provider.
  • It is not necessary to confirm a positive rapid COVID test. Unless you need medical care, you should remain isolated.
  • Unless you need medical care, you should remain isolated at home per CDC guidelines.
  • UR Medicine Urgent Care is not a COVID testing only site.

Wait Times

Using 'On My Way' doesn't guarantee a scheduled appointment time slot but we do our best to accommodate all our patients . This feature tells us you're coming to Urgent Care so we can reduce the information needed during check-in and better prepare for your visit. Please note that wait times are based on our best estimate, and we need to see patients based on the severity of their illness. Wait times begin for patients on site and checked-in. When you arrive, please come inside and your brief check-in process will take place.

View Wait Times

Additional Information

Insurance & Payment

Below is a list of insurance carriers that UR Medicine Urgent Care accepts. Each carrier may offer several different plans, and UR Medicine may not accept all of these plans. Please contact your insurance carrier to learn if UR Medicine accepts your particular plan, and whether the services you need are covered under your plan.

  • Aetna
  • Cigna
  • Excellus BlueCross BlueShield
  • Fidelis
  • Medicaid
  • Medicare
  • Monroe Plan/Your Care
  • MVP
  • United HealthCare

As with most urgent care centers, we request payment at the time of your service. Fees vary depending on the level of service you need. If you have questions about insurance or payment, please ask our reception staff when you arrive. We are always happy to help.

You can pay your bill online using our online bill payment system.

Our Farmington location is part of F.F. Thompson Hospital. Because of that, you may receive two separate bills for your care—one from F.F. Thompson Hospital and one from your provider. Depending on your specific insurance coverage it is possible you will pay more for services at our hospital-based urgent care clinics.

Frequently Asked Questions

Our patients are typically seen and treated within an hour. However, times may vary depending on the number of patients at the center and the type of injuries or illnesses. If you need tests such as x-rays or labs, it may require extra time.

Here are some of the most common conditions we treat at UR Medicine Urgent Care:

  • Abdominal pain
  • Broken bones
  • Coughs
  • Cuts
  • Diarrhea
  • Earaches
  • Falls
  • Fevers
  • Flu
  • Infections
  • Minor burns/trauma
  • Nausea
  • Rashes
  • Sore throat
  • Sprains
  • Strains
  • Upper respiratory infection
  • Urinary tract infection

UR Medicine Urgent Care is brought to you by the region's trusted experts in emergency care. We are staffed by board certified physicians, physician assistants, nurse practitioners, skilled nurses and radiology technicians, who are all dedicated to providing the highest quality medical care with compassion and respect.

UR Medicine Urgent Care provides care to everyone. You do not need to be a UR Medicine patient to be seen.

We will inform your primary care physician that you were seen at UR Medicine Urgent Care. If you are a UR Medicine patient, your electronic medical record will be updated automatically. If you aren't a UR Medicine patient, we will send a report to your primary care physician.

Plain Film X-ray is the ONLY imaging service offered at UR Medicine Urgent Care locations.