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Heather Marie Bonenfant, M.D.

Heather Marie Bonenfant, M.D.

Primary Care

5 out of 5 stars
UR Medicine Faculty The University of Rochester Medical Faculty Group (URMFG) consists of over 900 specialist and primary care providers spanning 19 departments. URMFG is certified by the National Committee for Quality Assurance.
Accountable Health Partner Accountable Health Partners (AHP) is a network of over 2,000 community and UR medical faculty and a dozen leading hospitals throughout the region. AHP offers a full range of care.
Not Accepting New Patients

Locations

Clinton Crossings Internal Medicine - Brighton

Clinton Crossings, Building H
2400 South Clinton Avenue, Suite 110
Rochester, NY 14618

About Me

Dr. Bonenfant is a graduate of the University of Rochester Medical Center where she received her MD in Medicine in 2001. She completed her internship and residency in Internal Medicine at the University of Rochester in 2004. She is presently an Instructor of Clinical Medicine at URMC.
Dr. Bonenfant is a graduate of the University of Rochester Medical Center where she received her MD in Medicine in 2001. She completed her internship and residency in Internal Medicine at the University of Rochester in 2004. She is presently an Instructor of Clinical Medicine at URMC.

Certified Specialties

Internal Medicine - American Board of Internal Medicine

Faculty Appointments

Associate Professor of Clinical Medicine (Part-Time) - Department of Medicine, Primary Care Physicians (SMD)

Credentials

Residency & Fellowship

Residency, Internal Medicine, University of Rochester Medical Center. 2002 - 2004

Internship, Internal Medicine, University of Rochester Medical Center. 2001 - 2002

Education

MD | University of Rochester School of Medicine/Dentistry (USA). 2001

Awards

Lawrence A. Kohn Teaching Fellow. 2017

A resident-led smoking cessation program for hospitalized smokers. 2002

Ratings & Comments

At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

5.0 stars

During this visit, did this provider show respect for what you had to say?

5.0 stars

During this visit did this provider give you easy to understand information about these health questions or concerns?

5.0 stars

During this visit, did this provider listen carefully to you?

5.0 stars

During this visit, did this provider explain things in a way that was easy to understand?

5.0 stars

Patient Comments

Dr. Bonenfant is beyond incredible. She's extremely thorough & comprehensive, ridiculously intelligent, and takes her time to address concerns and questions with the utmost care.

Aug 29, 2024

Dr. Bonenfant is fantastic. She is a good listener and is very thorough. As I am also a practitioner, I take notice.

Aug 25, 2024

Dr Bonenfant is wonderful in every way. I'm so grateful to be in her care

Aug 18, 2024

5.0 stars

She always listens and takes time to discuss concerns.

Aug 15, 2024

I wish all doctors were like Dr. Bonenfant. She actually cares about you as a person and improving your overall health. I know with her as my doctor I'm getting the best of the best care

Aug 13, 2024

Always listen to me and never rushing to talk about my health

Aug 13, 2024

Excellent, really [...]. Heather Bonenfant is a star!

Aug 07, 2024

I am very grateful that I can count on my primary care provider to always consider which treatments, among the various options, are most appropriate to prescribe. She knows her field, she orders relevant tests, she stays up to date on my medical history, she listens carefully to my input, and includes me in the conversation about possible next steps to try on any medical concern I bring up. (AI can't do that!)

Aug 03, 2024

Dr. Bonenfant is absolutely the best doctor we have met in years. Thank you so much for the care.

Jul 23, 2024

5.0 stars

Dr. Bonenfant is a caring, empathetic, competent health care provider that we love and are fortunate to have.

Jul 08, 2024

5.0

Dr Bonenfant is the best

Jul 07, 2024

5.0

Totally satisfied

Jul 05, 2024

5.0

Dr. Bonenfant always asks whether I think a test or medicine will be helpful or should we wait. I feel that she allows me to help with my care.

Jul 04, 2024

5.0

Dr. Bonenfant is very caring.

Jul 04, 2024

5.0

Great Doctor

Jun 29, 2024

5.0

Great Doctor

Jun 29, 2024

5.0

Heather Bonenfant outstanding

Jun 29, 2024

5.0

Consistent high quality care.

Jun 29, 2024

5.0

I was squeezed in during the Doctors lunch break which I great appreciated. She ordered all the tests necessary which were scheduled asap. A follow up email came as soon as all the results were reviewed.

Jun 27, 2024

5.0

Hire more physicians like Dr Bonenfant

Jun 23, 2024

5.0

She is the best doctor I have ever had

Jun 23, 2024

5.0

[...] I am impressed with this clinic.

Jun 22, 2024

5.0

I was due for a Tdap vaccine, and I wouldn't have realized this on my own. I was also overdue for a diagnostic colonoscopy, and the provider made contact with the Gastroenterology clinic so that I will have that procedure done very soon.

Jun 22, 2024

5.0

Dr, Bonenfant and I have a health partnership. She has kept me healthy since she became my physician years ago. We could not have a better relationship.

Jun 20, 2024

5.0

Dr. Bonenfant is the epitome of what a physician should be. [...] I know it when I see great medicine being practiced.

Jun 20, 2024

5.0

Everyone on the staff--Kelley, Jessica, Cheyenne, and--of course--Dr. Bonenfant is excellent!

Jun 20, 2024

5.0

Dr. Bonenfant always listens to my health concerns and questions and she always devotes time and never rushes me or my visit. I trust her immensely with my healthcare.

Jun 20, 2024

5.0

Great all around. In and out.

Jun 18, 2024

5.0

Dr. Bonenfant is an excellent doctor. She makes my visits meaningful and is generally invested in my care.

Jun 18, 2024

5.0

Always excellent experiences with her .

Jun 16, 2024

5.0

I love the knowledge and concern shown by Heather Bonenfant and her crew

Jun 13, 2024

5.0

Dr Bonenfant is an excellent primary doctor and I feel so thankful for being able to deal with her

Jun 13, 2024

5.0

Dr. Bonenfant is AMAZING. Jessica is AWESOME!

Jun 12, 2024

5.0

She always takes time to discuss total well being mental and physical. My daughter and son-in-law also use her upon my recommendation.

Jun 12, 2024

5.0

Best PCP I have ever had. She is compassionate, kindly, and insightful diagnostician

Jun 11, 2024

5.0

I Love her. She is the very best of the best!

Jun 09, 2024

5.0

Primary care physicians often do not get enough credit for what they do for their patients. Dr. Bonenfant always goes above and beyond and obviously cares deeply for her patients.

Jun 07, 2024

5.0

Dr. Bonenfant is an outstanding, caring, thoughtful primary care physician, always looking out for her patients, excellent at referring to specialists, always available through My Chart

Jun 07, 2024

5.0

Heather Bonenfant is an Excellent physician and I feel very fortunate to have her as my doctor.

Jun 07, 2024

5.0

I feel very safe and cared for in Dr. Bonenfant's practice.

Jun 03, 2024

5.0

Heather Bonenfant, MD is one of the best internist I have ever had.

Jun 03, 2024

5.0

My health care with UR Medicine is excellent!

Jun 02, 2024

5.0

Always careful, gracious, smart, responsive

Jun 02, 2024

5.0

[...] Dr. Bonenfant is truly a superb and very thorough doctor in all respects!

May 24, 2024

5.0

My care provider always provides me with superb care!

May 24, 2024

5.0

Dr Bonenfant is the best ! Always professional, caring and very reassuring!

May 22, 2024

5.0

Dr Heather Bonenfant is the best primary care physician I have ever seen. She is an excellent physician and very compassionate and caring.

May 21, 2024

5.0

Dr. Bonenfant is very caring and professional. She guides and directs my health care to include my concerns and input. She is the best!

May 20, 2024

5.0

It was perfect.

May 20, 2024

5.0

Dr. Bonenfant always listens and provides excellent care.

May 20, 2024

5.0

Dr. Heather Bonenfant is an excellent physician. I am blessed to have her as my PCP!

May 20, 2024

5.0

Dr. Bonenfant is very interested in my health and concerns that I have. She is tuned into how much I worry and eases my anxiety. She always seeks my input in the plan of care.

May 20, 2024

5.0

Dr. Bonenfant is very caring and professional as she cares for myself and family members.

May 20, 2024

5.0

Dr Heather Bonenfant is the best doctor I have ever had. She is so intelligent, compassionate, kind and caring. I am so grateful for her excellent care which is extremely rare in this day and age. She is the best!!

May 16, 2024

5.0

All is good.

May 16, 2024

5.0

Always excellent

May 11, 2024

5.0

Caring and thoughtful

May 10, 2024

5.0

I am so happy to have had a relationship with this excellent provider and Office for decades. This is medicine as it should be practiced

May 10, 2024

5.0

Dr. Bonenfant always listens and always follows up with good questions,, To help with achieving an accurate diagnosis for me

May 10, 2024

5.0

All gooo. I am lucky to have her

May 09, 2024

5.0

Dr Bonenfant should be recognized for her exceptional care

May 05, 2024

5.0

Best PCP I have ever had. I can not say anything highly and positively enough..

May 05, 2024

5.0

Dr Bonenfant gave me the opportunity to discuss my health issues without feeling rushed. She is excellent

Apr 30, 2024

5.0

Dr. Bonenfant is a wonderful doctor. I had a number of issues and she took time to address each.

Apr 27, 2024

5.0

Dr. Bonenfant goes above and beyond expectation to show and give care to me and to the other members of my family who see her.

Apr 27, 2024

5.0

Dr. Bonenfant is excellent.

Apr 27, 2024

5.0

Heather is the BEST

Apr 26, 2024

5.0

Dr. always very professional, spends ample time w/me, addresses all my concerns. Never feel rushed through, very thorough.

Apr 24, 2024

5.0

Heather is a wonderful provider

Apr 23, 2024

5.0

Compassionate and caring Dr and staff who go above and beyond to care for their patients.

Apr 18, 2024

5.0

Excellent care from provider and staff

Apr 18, 2024

She is always thorough caring and listens to your concerns.

Apr 17, 2024

5.0

Dr. Bonenfant always takes her time and listens to all your health care concerns. Very professional and courteous.

Apr 17, 2024

5.0

Very attentive and very thorough. A wonderful doctor.

Apr 14, 2024

5.0

Dr. Heather Bonenfant exceptionalJessica Bill caring, always get answers in a timely fashion, efficient!This office is the best!

Apr 14, 2024

5.0

Dr Bonenfant is the best.

Apr 06, 2024

Dr Bonenfant is amazing and always talks things over with me.

Apr 01, 2024

5.0

Things are fine at this point.

Mar 30, 2024

5.0

Good experiences all the time.

Mar 30, 2024

5.0

Dr. Bonenfant is one of the most thorough, talented, and caring doctors imaginable!

Mar 30, 2024

5.0

I'm an RN and every patient should have a provider and staff like this one.

Mar 30, 2024

5.0

Always listening

Mar 30, 2024

5.0

Dr. Bonenfant is great!!

Mar 29, 2024

Dr. Bonenfant is excellent, superior, superb. I consistently sing her praises, whenever I speak about her. She's just the best!

Mar 29, 2024

5.0

Dr. Bonenfant truly listens. She is both competent and caring. I'm a physician--I know superb care when I receive it.

Mar 28, 2024

5.0

Everyone involved should be proud of how well I'm cared for at this practice.

Mar 28, 2024

5.0

Polite, professional very good.

Mar 26, 2024

5.0

The doctor was very helpful.

Mar 26, 2024

5.0

Just so appreciate having her as my DR.

Mar 22, 2024

5.0

My Dr is the best. I w Would recommend Dr Bonenfant to my friends.

Mar 22, 2024

5.0

Listened to problems/symptoms & explained treatment well. Personable/nice.

Mar 21, 2024

5.0

[...]. Excellent.

Mar 20, 2024

5.0

Dr. B is an attentive listener, provides excellent care.

Mar 20, 2024

5.0

I am very satisfied with my experience z

Mar 20, 2024

5.0

I am very satisfied.

Mar 18, 2024

5.0

Dr Bonenfant and her staff are among the best medical care providers I've ever had. She is a wonderful listener and never makes me feel rushed. She is extremely knowledgeable and always has clear, understandable answers to my questions. Her staff definitely channels her; they are well-informed, quick to respond and kind.

Mar 18, 2024

5.0

Heather Bonenfant is an exemplary PCP. Her level of knowledge competency and human connection are models for any physician. It is so comforting to have a person of her skills and abilities as my PCP.

Mar 18, 2024

5.0

[...]. Already great!

Mar 12, 2024

5.0

Always receive excellent care from Dr Bonenfant. And the care team/staff always wonderful!

Mar 12, 2024

Dr Bonenfant cis very thorough caring and concerned with your concerns.

Mar 10, 2024

5.0

Everything was as hoped.

Mar 10, 2024

5.0

Heather is a wonderful doctor.

Feb 27, 2024

5.0

I'm quite satisfied with the health care I receive from Dr. Bonenfant and the manner in which I'm treated by her health care team.

Feb 26, 2024

5.0

Dr. Bonenfant is the best physician anyone could ask for.

Feb 26, 2024

5.0

I'm fortunate to have Dr. Bonenfant as my PCP!

Feb 26, 2024

5.0

Happy with the care

Feb 23, 2024

5.0

Jessica the secretary for Doctor Bonefant is always so pleasant and helpful. I k ow when I hear her voice she is going to be able to help me with any issue. Dr. Bonenfant has always been so kind, understanding and really listens to what I am saying. I know when I see her she well help me a with any medical need.

Feb 22, 2024

5.0

I'm very happy with Dr. Bonenfant and staff.

Feb 21, 2024

5.0

It had been awhile since I had a physical and Dr B answered all my questions

Feb 20, 2024

5.0

Dr Heather Bonenfant - also who had taken care of my grandmother asked how she was doing

Feb 20, 2024

5.0

Perfect. I was very sick [...]. Dr Bonenfant helped me and provided the correct diagnosis, with care and concern. [...]

Feb 15, 2024

5.0

Dr. Bonenfant is an excellent provider. Compassionate, knowledgeable and interested in her patients on all levels.

Feb 15, 2024

5.0

Dr. Bonenfant - she is terrific - very knowledgeable - compassionate -

Feb 13, 2024

5.0

Staff as well as Dr Bonenfant are always helpful, respectful. It is clear they care about their patients

Feb 13, 2024

5.0

Always attentive, answer calls & questions a great office, even when they are super busy or short handed.

Feb 09, 2024

5.0

Dr. Bonenfant is alway very professional, kind and willing to listen.

Feb 05, 2024

5.0

Heather is amazing.

Feb 04, 2024

5.0

Heather Bonenfant really listens and cares, and involves you in decisions.

Feb 04, 2024

5.0

All of my visits are very satisfying and I get plenty of time to address my concerns.

Jan 30, 2024

5.0

My PCP and her staff is exceptional.

Jan 30, 2024

5.0

Dr. Bonenfant is a great doctor.

Jan 25, 2024

5.0

Dr. Bonenfant is a caring, kind, empathetic, and knowledgeable doctor

Jan 25, 2024

5.0

Dr. B. is a very good doctor - every bit as good as Marc Berlient who was our previous provider.

Jan 23, 2024

5.0

Dr. Bonenfant is very helpful at all times.

Jan 22, 2024

5.0

Dr. Bonenfant is great.

Jan 22, 2024

5.0

I feel very confident in Dr. Bonenfant's service.

Jan 22, 2024

Dr Bonenfant is thorough and very caring and always listens to your concerns.

Jan 20, 2024

5.0

Dr. Bonenfant always listens, always takes what I say seriously, gives me feedback, never makes me feel rushed.

Jan 10, 2024

5.0

I could not ask for a better, more helpful, experience. Dr. Bonenfant is the best - outstanding!

Jan 10, 2024

5.0

Best MD

Dec 21, 2023

5.0

Dr. Bonenfant listens, understands, and provides guidance and encouragement. She is one in a million!

Dec 19, 2023

5.0

Dr. Bonenfant keeps me healthy--physically and mentally. URMC should be proud of her.

Dec 19, 2023

5.0

Dr. Bonenfant is an EXCELLENT provider who takes time to understand my concerns and to make sure we have an action plan to address them. I'm very grateful for all the help she's given me over the years!

Dec 11, 2023

5.0

Dr. Bonenfant really gives her "all"" to her patients. She is compassionate and skillful.Jessica (receptionist) is also awesome in terms of the care and kindness she gives patients.

Dec 11, 2023

5.0

Clone Dr. Bonenfant and her staff (Jessica)!

Dec 11, 2023

5.0

Dr Bonenfant is the most caring, intelligent, polite, and speaking clear doctor I have ever had in my life of 72 years

Dec 11, 2023

5.0

[...] Dr. Bonenfant spends the time necessary with ALL her patients. I rather have a provider go over time, because it means they really care.

Dec 11, 2023

5.0

All is wel

Dec 10, 2023

5.0

Dr. Bonenfant takes her time with me as her patient, and listens carefully to what I have to say. Enough said.

Dec 07, 2023

5.0

I was totally satisfied with my visit to her

Dec 07, 2023

5.0

Dr Bonenfant is a very caring professional. It is very easy to speak with her about anything. It is so heartening to have such a wonderful dr to turn to for my healthcare

Dec 07, 2023

5.0

Dr Bonenfant has been an excellent care taker listens well and is so easy to talk to about any issue .

Dec 06, 2023

5.0

I am delighted with the care provided by my doctor and her staff.At 87 that team has kept me on the right path..

Dec 06, 2023

5.0

The office is run very efficiently. [...].

Dec 06, 2023

5.0

Provider never rushes me gives all attention to me during the visit.

Dec 06, 2023

5.0

Picked up on lung issue right away. Sent for immediate xray.

Oct 06, 2023

5.0

Dr. Bonenfant is always thorough, attentive, competent, and pleasant.

Oct 04, 2023

5.0

Dr. Bonenfant always listens carefully to any questions or concerns I have.

Oct 01, 2023

5.0

This was my first time having an appointment with Dr Bonenfant and she is one of the best providers I've ever had. She took the time to discuss all of my concerns with me and I didn't feel rushed. She was so kind and respectful and was able to help me get the appropriate resources. I could not have asked for a better experience.

Sep 28, 2023

5.0

Every time we go to the doctors we get the utmost excellent care always

Sep 26, 2023

5.0

Everything is excellent

Sep 26, 2023

5.0

Dr Bonenfant and her office staff are exceptional in every way and I couldn't be more pleased with each of them!

Sep 25, 2023

5.0

All good.

Sep 24, 2023

5.0

Dr Bonenfant is exceptional.

Sep 24, 2023

5.0

Great visit

Sep 21, 2023

5.0

Very satisfied.

Sep 21, 2023

5.0

Everyone is very helpful, professional, and personable.

Sep 21, 2023

5.0

Dr. Bonenfant provides professional care in a personable, caring manner. She is the best!

Sep 21, 2023

5.0

Dr. Bonenfant always includes me in decisions about my health care. She listens to my concerns and is very caring.

Sep 21, 2023

5.0

I am very happy with the services/care I receive.

Sep 21, 2023

5.0

Fabulous internist who combines warmth and intellect

Sep 19, 2023

5.0

Dr. Bonenfant is knowledgeable, thorough, caring, compassionate, and a joy to work with.

Sep 13, 2023

5.0

Dr Heather Bonenfant is the most caring doctor I've ever known

Sep 13, 2023

5.0

Dr. Bonenfant is an excellent listener and follows up on any of my concerns. I never feel rushed.

Sep 07, 2023

5.0

This office is a breathe of fresh air because of the personal connection. So many other offices involve multiple phone calls, speaking with people who are not directly in the office, and WAITING on hold. This is NOT the way care is provided at Dr. Bonenfant's office. I wish more URMC offices were like this!

Sep 07, 2023

Dr Bonenfant is the best primary care provider I've ever had. I never feel rushed. She's always thorough and seems to know my medical history better than I do!

Sep 04, 2023

5.0

Always good experiences. Exceptional.never anything less. Dr Bonenfant and each of her staff members is kind, patient, compassionate and very knowledgeable. I always feel better after a visit.

Sep 03, 2023

5.0

I feel very grateful to be a patient in this practice.

Sep 03, 2023

5.0

Doctor Bonenfant is always the best provider possible.

Aug 31, 2023

5.0

I am so appreciative to be under the care of Heather Bonenfont, MD. I think she is wonderful!

Aug 31, 2023

5.0

Dr. Bonenfant sets the bar for my expectation of a Primary Care Physician, I am thankful that she oversees my healthcare issues.

Aug 29, 2023

5.0

Both doctors very understanding and caring

Aug 25, 2023

5.0

Dr Bonenfant was great

Aug 25, 2023

5.0

Dr. Bonenfant always looks at my past history to ensure past problems are resolved or treatment is working.

Aug 23, 2023

5.0

She always check to make sure I'm taking the meds as we have agreed too.

Aug 23, 2023

5.0

Dr Bonenfant is a caring wonderful professional! You don't find many drs like her nowadays!

Aug 23, 2023

5.0

Dr. Bonenfant - very caring, knowledgeable, helpful. Jessica ALWAYS pleasant & helpful.

Aug 21, 2023

5.0

Good communication via MyChart. I appreciate that.

Aug 21, 2023

5.0

Great provider and team!

Aug 21, 2023

5.0

Dr. Bonenfant is very informative. When I have a health care issue, and discuss my concerns, we come up with a plan of care together. We both handed suggestions and we plan the best course of action. Dr. Bonenfant makes me feel heard, understood and cared about! She's wonderful.

Aug 21, 2023

5.0

Dr. Heather Bonenfant, Tiauna, Jessica, Kelly. All excellent.

Aug 19, 2023

5.0

Dr Bonenfant is the best!?

Aug 18, 2023

5.0

Excellent rapport with provider

Aug 16, 2023

5.0

Fabulous internist

Aug 16, 2023

5.0

It was excellent

Aug 16, 2023

5.0

Very good

Aug 16, 2023

5.0

Dr. Bonenfant is compassionate and caring. She listens carefully to any and all concerns. At the end of my visit I feel more confident and hopeful regarding my medical concerns.

Aug 15, 2023

5.0

All good.

Aug 14, 2023

5.0

It is great to see a dr. who listens.

Aug 14, 2023

5.0

I'm very satisfied.

Aug 11, 2023

5.0

I have been seeing Dr. Bonenfant for many years. [...] her care is extraordinary.

Aug 11, 2023

5.0

Dr. Bonenfant always takes the time to listen to my questions and gives me her input or answers to them.

Aug 10, 2023

5.0

Dr. Bonenfant. Clone her if you want more satisfied patients!

Aug 08, 2023

5.0

Dr. Bonenfant is absolutely the best in all ways. She is extremely caring and concerned as well as knowledgeable and kind.

Aug 08, 2023

5.0

After I had called the office Dr Bonenfant added me to her schedule at the end of her day.The following day she called me from her office with test results, diagnosis, and prescription at 7:20 pm. She is exceptional.

Aug 05, 2023

5.0

Continue to provide the service in the manner it has been provided in the past.

Aug 04, 2023

5.0

Doctor Bonenfant is one of the BEST doctors I have ever had.

Aug 03, 2023

5.0

Great dr.

Jul 28, 2023

5.0

She has helped me through COVID and my immunological issues with kindness and practicality

Jul 19, 2023

5.0

Dr Bonenfant is an amazing mix of critical decision making and empathy.

Jul 19, 2023

5.0

Best physician I have ever had!

Jul 19, 2023

5.0

D. Bonenfant is one of the few exceptional drs. around.

Jul 17, 2023

5.0

Great provider!!! & great office staff.

Jul 17, 2023

5.0

Always a good experience now going on 20 years!

Jul 16, 2023

5.0

Very happy over all!

Jul 16, 2023

5.0

Dr. Bonenfant is very caring & down to Earth. TOGETHER you plan your care. You never feel rushed during an appt. My entire family is in her care.

Jul 13, 2023

5.0

Dr. Bonenfant is the very best doctor I've ever had. I never mind waiting for her because I appreciate how kind and thorough she is with me. I'm sure she is the same with other patients. I have never felt rushed. She treats me like I'm her only concern.

Jul 13, 2023

5.0

Dr. Bonenfant is the best, she is very proactive with my overall health and that of my wife and oldest daughter.

Jul 12, 2023

5.0

Dr. Bonenfant is the most caring person/doctor and very thorough.

Jul 10, 2023

5.0

DR BONENFANT AND HER STAFF ARE VERY THOROUGH, THEY FOLLOWUP WITH MY CHART AND ALWAYS TAKE THE EXTRA MEASURE TO SHOW CARE AND CONCERN

Jul 09, 2023

5.0

My husband just passed. Dr. Bonenfant was very understanding with my depression. She conversed with me for at least a half hour, just on that topic.

Jul 07, 2023

5.0

Dr Bonenfant is the best!

Jul 05, 2023

5.0

Dr Bonenfant is a gem. Caring. Listens. Makes sure I'm going in the right direction.

Jul 05, 2023

Dr. Bonenfant takes the time to truly listen to her patients. I never feel rushed. That quality is more appreciated than ever. She is very special.

Jun 29, 2023

5.0

Excellent care.

Jun 22, 2023

5.0

I am very satisfied [...].

Jun 19, 2023

5.0

I am totally satisfied with my provider and the care I received.

Jun 19, 2023

5.0

Very thorough and makes you feel very comfortable. Definitely would recommend her to someone else!

Jun 15, 2023

5.0

Dr. Bonenfant is the physician's physician. She is an absolute treasure.

Jun 15, 2023

5.0

Dr Bonenfant is the most caring medical professional that I have ever met. Such a beautiful soul

Jun 13, 2023

4.6

[...]. My visits are perfect.

Jun 13, 2023

4.6

This doctor, staff. And office are exceptional.

Jun 13, 2023

5.0

It's important to like your doctor and staff. They make me feel like I am the only patient they have.

Jun 13, 2023

5.0

A great experience with Dr. Heather Bonenfant, her office and all her staff.

Jun 13, 2023

5.0

Jessica Bill - secretary, delightful! Great at her job!! Dr. Heather Bonenfant, excellent! Admire her expertise.

Jun 13, 2023

5.0

Dr. Bonenfant is very thorough and easy to talk to.

Jun 13, 2023

5.0

Dr. Bonenfant always listens and offers suggestions for your concerns.

Jun 13, 2023

5.0

I've never had a doctor that cared as much and spends enough time with me at every visit, until I started seeing Dr. Bonenfant. She goes above and beyond.

Jun 08, 2023

5.0

Responds to my concerns during the visit.provides follow -up details etc.

Jun 08, 2023

5.0

An amazing doctor and she has a great staff.Very pleased with them in many aspects.

Jun 06, 2023

5.0

Dr Bonenfant always very caring and spends the time to diagnose and ask relevant questions

May 29, 2023

5.0

Dr. Bonenfant always includes me in decisions regarding my health care.

May 23, 2023

5.0

Dr. Bonenfant is always on top of my health issues. She explains everything in easy terms to understand and listens to my concerns. She is the best PCP!

May 23, 2023

5.0

Thank you for excellent care.

May 23, 2023

5.0

Dr. Bonenfant is always most concerned about my health and provides me with guidance and directions regarding my health care. She is the very best and I am blessed to have her as my PCP!

May 23, 2023

5.0

Everyone is very helpful and accommodating, very professional.

May 23, 2023

Dr Bonenfant is very caring listens to your concerns and offers suggestions.

May 13, 2023

5.0

Dr. Bonenfant is always personal and genuine and discusses all topics comprehensively so I better understand how my activities and eating habits affect my overall blood results and health.Jessica, the person with whom I speak to set appointments or ask general questions is professional and personal and attentive.

May 08, 2023

5.0

My experience at this office is always perfect.

May 08, 2023

5.0

They give kind, considerate, attentive, personal service.

May 07, 2023

5.0

Dr. Heather Bonenfant is absolutely always exceptional. Her medical secretary Jessica is also always extremely helpful, effective, and personable.

May 04, 2023

5.0

Dr. Bonenfant is very caring and has great expertise

May 03, 2023

5.0

Dr. Bonenfant is an extremely caring and capable physician and I consider myself very fortunate to have her as my PCP.

Apr 30, 2023

5.0

Dr. Bonenfant was warm and welcoming and very informative. She listened to my concerns as always.

Apr 24, 2023

5.0

Dr. Bonenfant is wonderful. She always takes time to hear my health issues and concerns. She makes appropriate referrals when needed.

Apr 22, 2023

5.0

Heather Bonenfant is just a wonderful practitioner!

Apr 15, 2023

5.0

Dr Bonenfant was amazing but I wasn't surprised because she always is! She is so genuine and caring! She took so much time with me which I truly appreciated. I know my mom absolutely loves her too!

Apr 15, 2023

5.0

[...]. I think everything was great

Apr 15, 2023

5.0

Jessica for listening and following through and Dr. Bonenfant for fitting me in to a packed schedule. I usually see Dr. Lyons but both doctors are wonderful.

Apr 09, 2023

5.0

My experience was great.

Apr 09, 2023

5.0

Dr Heather Bonenfant is awesome :-)

Apr 08, 2023

5.0

My doctor could not be any more helpful and caring.

Apr 08, 2023

5.0

Dr. Bonenfant is a very caring and careful physician!

Mar 29, 2023

5.0

There is nothing but outstanding, compassionate, warm , caring and kind from Dr Heather Bonenfant, Dr Megan Lyons, the most amazing and priceless Nurse Practitioner in Kathy Comella, she is above outstanding for myself and my [...] in the same practice. Jessica the receptionist has patience and grace all the time [...] she rocks...and all the staff that you encounter here have a can do kind awesome attitude. This is how a doctor experience should be

Mar 28, 2023

5.0

Dr. Bonenfant is & has been always so patient, and kind to [...] & me in answering all our questions - & explaining in a way we can understand.

Mar 27, 2023

5.0

Dr. Bonenfant is excellent.

Mar 23, 2023

5.0

Dr Bonenfant is the best Dr. She is understanding. So non judgmental. Easy to speak to

Mar 23, 2023

5.0

[...] provider spent ample time with me and was fully focused on me and my current problem.

Mar 20, 2023

Dr. Bonenfant is an awesome advocate, always focusing on my individual needs and concerns and guiding me in empowering ways.

Mar 19, 2023

5.0

Dr. Bonenfant is on top of all my medical issues and concerns. I have complete trust in her. Jessica at the checkout desk is very personable and efficient.

Mar 19, 2023

5.0

Dr. Bonenfant is the doctor's doctor. She is the best physician who has ever cared for me.

Mar 16, 2023

5.0

All good.

Mar 16, 2023

5.0

Very thorough exam.two doctors at this visit ,

Mar 10, 2023

5.0

I am so pleased to be a patient of Dr. Bonenfant.

Feb 28, 2023

5.0

Always treated with dignity & respect.

Feb 27, 2023

5.0

Dr. Bonenfant, Dr Lyons, Heather the new floater assistant nurse, The Amazing Kathy Comella, Jessica in reception ...this team has kindness, empathy, a can do attitude, and common sense and they also love animals ...they rock

Feb 25, 2023

5.0

Dr Heather Bonenfant, her assistant heather,amazing nurse practioner Kathy Comella, Dr Lyons and Jessica in reception are perfection to me, nothing needs improvent ......they are perfect

Feb 25, 2023

5.0

I am grateful to have Dr. Bonenfant as my internist! We are blessed to have her as an internist!

Feb 20, 2023

5.0

She treats me with respect, dignity and she truly cares!

Feb 20, 2023

5.0

Fabulous Physician [...]

Feb 19, 2023

5.0

Excellent Doctor, spends a lot of time with you and I never feel rushed.

Feb 13, 2023

5.0

Dr. Bonenfant has given both me & my husband outstanding care throughout the years. As we have aged, we have needed more medical care. Dr. Bonenfant is thorough, caring and very competent. We have been blessed to have her excellent care.

Feb 10, 2023

5.0

Everyone in the office is friendly, helpful and efficient. I have complete confidence in U of R medical care based on my experiences.

Feb 10, 2023

5.0

Exceptional empathy; takes the time to communicate over MyChart.

Feb 08, 2023

5.0

[...] Always professional

Jan 30, 2023

5.0

Put in a star request for her. Always get excellent care.

Jan 30, 2023

5.0

Dr. Heather Bonenfant is awesome. She always takes time to discuss medical issues with me.

Jan 26, 2023

Dr Bonenfant is always concerned about any medical problems I have. She is very knowledgeable, and willing to listen to my concerns. She offers reassurance, guidance and excellent knowledge along with compassion !! We need more doctors with her understanding of today's medicine/patient care!

Jan 26, 2023

All excellent.

Jan 23, 2023

5.0

Dr Bonenfant is very thorough and caring. She listens to your concerns and offers suggestions.

Jan 22, 2023

5.0

Dr. Bonenfant is an excellent listener. She takes her time with her patients - I never feel that she rushes through our appointment. She is always very familiar with my records, when she makes a referral to a specialist, they are always excellent.

Jan 19, 2023

5.0

Spent much time to flush my ear out and that definitely made the dizziness go away!

Dec 31, 2022

5.0

I worked in Doctors offices. I see an excellent staff and the very best physicians in that office!! [...]

Dec 31, 2022

5.0

Always leave appointment satisfied with info learned.

Dec 30, 2022

5.0

Dr. Heather Bonenfant - listens, intently, response warmly with clear explanations!

Dec 30, 2022

5.0

Dr. Bonenfant [...] She is an excellent Dr. [...]

Dec 22, 2022

5.0

Dr. Bonenfant is the very best!

Dec 18, 2022

5.0

Dr Bonenfant and her staff particularly Jessica go out of their way to insure all your concerns are addressed with care and a high degree of professionalism

Dec 15, 2022

5.0

Heather Bonenfant. Extremely smart, knows my medical history, carefully thinks about treatment plan in my complicated situation

Dec 14, 2022

5.0

Dr. Bonenfant is always thorough, thoughtful, and knowledgeable. Jessica is helpful and kind.

Dec 08, 2022

5.0

[...]. Dr. Bonenfant is a great physician who always spends a good amount of time with me and is always very helpful.

Dec 05, 2022

5.0

[...]. I am extremely satisfied with the share I receive from and the relationship I have with Dr. Bonenfant

Nov 27, 2022

5.0

Dr. Heather Bonenfant. She truly listens to what you say. Works with me in problem solving.

Nov 23, 2022

5.0

Dr Bonenfant Best physician I have ever known

Nov 22, 2022

5.0

Dr. Heather Bonenfant provides outstanding service. Warm, caring and takes as much time with me as I need.

Nov 14, 2022

5.0

Keep up what you are doing, great jobthank you!

Oct 27, 2022

5.0

Doctor Heather Bonenfant Intelligent, caring and does what she tells you she is going to do.

Oct 25, 2022

5.0

I couldn't be more pleased with the treatment and care my husband and I receive at this practice.

Oct 23, 2022

5.0

Dr. Bonenfant was very receptive to my urgent needs that day. She was covering for my usual PCP yet made time in her schedule to see me right away.

Oct 22, 2022

5.0

My first call was to UR Ortho Urgent Care d/t the nature of my accident. They scheduled me 5 days later! Dr. Bonenfant saw me same day and obtained the appropriate urgent spine x-rays to rule out injury.

Oct 22, 2022

5.0

Dr . H . Bonenfant: very personable , attentive , informative, thorough. ! Terrific

Oct 20, 2022

5.0

[...] all good.

Oct 20, 2022

5.0

[...]. My physician, the mid-level, nurses and staff are all really great.

Oct 19, 2022

5.0

Was great

Oct 18, 2022

5.0

Jessica and Dr. Bonenfant are outstanding.

Oct 16, 2022

5.0

My care was outstanding! No suggestions for improvement.

Sep 27, 2022

5.0

Dr. Bonenfant is the best PCP I have ever had.

Sep 23, 2022

5.0

Approve of care I'm receiving.

Sep 23, 2022

5.0

Dr. Bonenfant is excellent. I never feel rushed. She listens & explains things clearly. She takes my concerns seriously & respects my thoughts.

Sep 22, 2022

5.0

Dr. Bonenfant always goes above and beyond.

Sep 22, 2022

5.0

Dr. Bonenfant always spends the time necessary for our appointment.

Sep 21, 2022

5.0

Dr. Bonenfant is one of the best internists I have ever had!

Sep 16, 2022

5.0

Dr. Bonenfant is one in a million. She is a model for what a physician should be. Both Kelly and Jessica are outstanding employees.

Sep 13, 2022

5.0

Dr. Bonenfant has consistently provided excellent care. She has been kind, patient, and incredibly responsive in her communication and follow-up. When I am with her, I always feel heard and am very grateful to have her as a provider!

Sep 12, 2022

5.0

This was a pre operative checkup by my internist. It was extremely thorough and I feel very happy and comfortable with my care.

Aug 30, 2022

5.0

Dr. Bonenfant is very thorough and listens attentively to everything I have to say. Besides the medical help, she is a very caring person as well.

Aug 25, 2022

5.0

[...] As always, working with Dr Bonenfant and her staff was a very positive and helpful experience.

Aug 05, 2022

5.0

Dr. Heather Bonenfant and her staff are extremely kind, caring and considerate in person and on the telephone.

Jul 30, 2022

5.0

I feel I get excellent care here. It doesn't require improvement.

Jul 30, 2022

5.0

Dr. Heather Bonenfant is a terrific physician. I get wonderful care from her. Her clerical assistant [...] is fantastic! Thorough, helpful and knowledgeable.

Jul 28, 2022

Love Dr. Bonenfant

Jul 25, 2022

5.0

Dr. Bonenfant is always amazing. Her new nurse, Kelly, was wonderful. And Jessica, who works in the office, is always outstanding.

Jul 23, 2022

5.0

I am satisfied with what they did.

Jul 15, 2022

5.0

My experiences have always been very positive. [...]

Jul 11, 2022

5.0

All good.

Jul 11, 2022

5.0

I was able to get in to see Dr. Bonenfant on the same day I called for a visit. This is usually not possible. I was grateful! Jessica always does her best to accommodate me & my husband! Thank you!

Jul 11, 2022

5.0

Heather Bonenfant is the best. Jessica at checkout, and the regular woman at checking were both great.

Jun 30, 2022

5.0

Dr Bonenfant truly cares. I can't say enough nice things about her.

Jun 29, 2022

5.0

Dr. Bonenfant. Jessica. Both great - both over & above.

Jun 27, 2022

5.0

Dr. Bonenfant is one in a million. It's a great privilege to be her patient.

Jun 23, 2022

5.0

It couldn't have been better.

Jun 23, 2022

5.0

Dr. Bonenfant is thorough and interactive and very easy to talk to about anything.

Jun 16, 2022

5.0

Dr. Bonenfant is wonderful! Kind, compassionate and always gives me time & answers all questions.

Jun 16, 2022

5.0

Heather Bonenfant is a caring, compassionate, knowledgeable provider.

Jun 15, 2022

5.0

It was my first time in the office and all went very smoothly.

Jun 11, 2022

5.0

I feel so blessed to have Dr. Heather Bonenfant as my doctor. She always demonstrates exceptional care and compassion with me. When I leave her office I feel I've had special care.

Jun 03, 2022

5.0

Dr. Bonenfant's entire team--including other doctors in her practice/coverage--are consistently amazing. I see Kathy Comella NP for anything routine. There is never miscommunication. Dr. Bonenfant spends time listening, and has never hesitated to double check information and get back to me if she is less than certain about anything. She stays current on common topics, and encourages general healthy habits. She's a gem.

May 23, 2022

5.0

Dr Bonenfant truly cares about her patients and Jessica always does her best to accommodate my schedule.

May 16, 2022

5.0

[...] Satisfied customer.

May 12, 2022

5.0

Jessica (assistant). Always friendful and helpful. Dr Bonenfant - always knowledgeable, helpful and encouraging.

May 12, 2022

5.0

Dr. Bonenfant is a fantastic physician who listens carefully and is always trying to connect the dots. I am so grateful to have her as my PCP!! Her staff is great as well as her colleagues. I trust them completely and appreciate their clear & knowledgeable answers to my questions & concerns.

May 11, 2022

5.0

[...] Appointment and visit went as expected. It's always a positive experience to see Dr. Bonenfant.

May 04, 2022

5.0

[...] experience was positive.

May 04, 2022

5.0

Doctor B is just wonderful. She is the very best.

May 03, 2022

5.0

I have nothing but praise for Dr. Bonenfant, and everyone in the practice!

May 01, 2022

5.0

Honestly, I feel extremely fortunate to have Dr. Bonenfant as my primary Doctor. She is truly the best. Because I seem to be enjoying generally good health, I have no complaints. The area that really needs attention, however, is with mental health. Having had to deal with a very unfortunate mental health dedline Involving a close relationship, I am extremely concerned about all those needing mental health assistance. Very scary situation.

Mar 28, 2022

5.0

[...] Dr Bonenfant is smart, caring, thorough and respectful

Mar 25, 2022

5.0

Julie and several staff members immediately provided help when I suddenly became nauseated after checking out.Dr. Bonenfant immediately returned to attend to my care.

Mar 21, 2022

5.0

Dr. Bonenfant is an absolutely outstanding physician!

Mar 20, 2022

5.0

Prompt, courteous service [...]

Mar 14, 2022

5.0

Dr. Heather Bonenfant and her entire staff have always provided excellent care and service for me.

Mar 10, 2022

5.0

[...] Dr Bonenfant and her staff are excellent

Mar 04, 2022

Heather Bonenfant is the best primary care physician I've ever had. I never feel rushed. I always feel her concern is genuine and her explanations are clear

Mar 01, 2022

5.0

Doctor B is the best!

Feb 28, 2022

5.0

Dr Bonenfant is excellent.

Feb 23, 2022

5.0

Both Dr. Bonenfant and her administrative assistant, Jessica, deserve recognition for their professionalism with a personal touch

Feb 21, 2022

5.0

I have always better more than happy with this office.

Feb 14, 2022

5.0

Dr. Bonenfant is a caring, intelligent, kind person in addition to be a wonderful doctor.

Feb 12, 2022