Contact
Locations
60 Greece Center Drive, Suite 4
Rochester, NY 14612
About Me
Dr. Kindel is a member of both the American Academy of Pediatrics and the American College of Physicians. She holds teaching appointments in Internal Medicine and Pediatrics at the University of Rochester.
She and her husband, Kevin, live in Rochester.
Faculty Appointments
Instructor of Clinical Medicine (Part-Time) - Department of Medicine, Primary Care Physicians (SMD)
Instructor of Clinical Pediatrics (Part-Time) - Department of Pediatrics (SMD) - Joint
Credentials
Residency & Fellowship
Residency, Pediatrics, Internal Medicine, University of Rochester Medical Center. 2005 - 2008
Internship, Pediatrics, Internal Medicine, University of Rochester Medical Center. 2004 - 2005
Education
MD | University of Connecticut School of Medicine. 2004
Awards
Lawrence A. Kohn Teaching Fellow. 2020
Lawrence A. Kohn Teaching Fellow. 2019
Ratings & Comments
At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.
Ratings
Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)
Likelihood of recommending this care provider to others
Explanations the care provider gave you about your problem or condition
Care provider's efforts to include you in decisions about your care
Concern the care provider showed for your questions or worries
Patient Comments
Dr. Kindel is amazing. She listens and takes the time.
Jan 26, 2025
My doctor is very caring and informative.
Jan 13, 2025
We have been recommending Dr Kindel to any expectant friends for 9 years now, we absolutely love her! She is kind and caring toward our children, always takes the time to fully answer any questions, and she kindly respects our decisions if/when we've delayed a vaccine to a later date. We can't say enough good things about Dr Kindel!
Jan 10, 2025
Dr. Kindel is the best doctor I have ever had!!! Also, the staff is excellent!!!
Dec 14, 2024
Dr. Kindel always is so nice & helpful. She never rushes me
Nov 20, 2024
Dr. Kindel is Wonderful. Always listens, and has a wonderful bedside manner, very caring.
Nov 02, 2024
[...] Most certainly would recommend Dr. Kindel to all who are looking for primary care
Oct 26, 2024
Dr. Kindel was great! I've never felt so heard at an appointment. She took the time to listen to my issues and come up with a plan of action. I'm very thankful for her
Oct 08, 2024
I only came in as a follow up to an issue but had something else I wanted to talk about too. Dr. Kindel took the time to thoroughly address the additional issue and didn't rush me at all.
Oct 06, 2024
Dr. Kindel is the best doctor I've ever seen in all aspects
Oct 06, 2024
We love Dr Kindel and her staff are always very pleasant as well.
Oct 05, 2024
I love Dr. Kindel. She is professional and personal and always listens. I will follow wherever she is or goes as she makes her patients feel like they matter most. She works with you as a partner hearing your concerns and giving the best that she knows of the care and remedies that are needed. Dr. Kindel treats you with such kindness, compassion and Respect. We Love Dr. Susan Kindel
Sep 16, 2024
Dr. Kindel is one of the best doctors I've ever had. The amount of care, compassion and thoughtfulness she shows throughout the entire appointment is always exemplary. I appreciate her incredibly much!
Sep 11, 2024
Dr. Susan Kindel is ALWAYS professional, very intelligent, kind and takes the time with patients. Very thankful she is my doctor.
Aug 31, 2024
Dr Kindel is wonderful!
Aug 06, 2024
Very satisfied with Dr Kindel and staff
Aug 02, 2024
Dr. Kindel always takes the time to listen to my concerns, discuss possible treatments, and answer my questions.
Jul 22, 2024
Dr. Kindel is amazing . She is very knowledgeable and takes great care in discussing my health and wellness with me. She genuinely cares . I totally trust her and wouldn't even consider changing primary care doctors.
Jul 19, 2024
Dr. Kindel is fantastic
Jul 04, 2024
All of them-great office!
Jul 01, 2024
Dr. Kindel is wonderful at making me feel listened to and not rushed through visits.
Jun 11, 2024
Shows great empathy and listening well to my concerns and questions regarding my health care
Jun 08, 2024
Dr Kindel is an amazing primary care physician. She listens, provides her honest opinion of my concerns of my health and always provides what is needed.
Jun 02, 2024
Dr Kindel is a very caring and respectful doctor!
Jun 01, 2024
Dr Kindel is a very good doctor. She akways listens to my concerns and guestions. I highly recomwnd her.
May 28, 2024
Dr. Kindel is a excellent doctor
May 26, 2024
[...] Difficult to improve on perfection
May 24, 2024
Always a great experience with Dr. Kindel
May 24, 2024
Hire more like Dr Kindel
May 22, 2024
Never in a hurry or rushing always compassionate
May 22, 2024
Everyone was great
May 20, 2024
Dr Susan Kindel is great!
May 12, 2024
Dr Kindel is the best. She listens well and never makes you feel rushed.i trust her and would recommend her to anyone looking for a good caring doctor.
May 12, 2024
This is a wonderful office with caring individuals. They should receive recognition for what they do.
May 10, 2024
Dr. Kindel is phenomenal. She always listens, takes her time and truly cares about her patients.
May 10, 2024
The team UR Med (Dr. Kindel, & Staff) Is one of the best. They deserve (each one) a pizza party, gift cards or something thrown by the Big Kahuna's at the U of R!! [...]
May 03, 2024
We love Dr. Kindel.
Apr 28, 2024
Dr Kindel is excellent and thorough! The best!!
Apr 25, 2024
I Appreciate her concern and questions about my family.
Apr 17, 2024
Respected my decisions about my health
Apr 17, 2024
Dr. Kindel spends time talking and explaining.I like her very much!
Apr 16, 2024
Dr Kindel listens well and I feel she truly cares and will spend all the time that I need
Apr 15, 2024
[...] This visit everyone was nice
Apr 13, 2024
It is always a good experience with Dr. Kindel. She is exactly how a pcp should be kind knowledgeable empathetic and I appreciate her
Apr 13, 2024
Susan Kindel and the nurse who checked me in always fantastic
Apr 13, 2024
Dr.Kindel and her Nurse Paula are the best team!
Mar 31, 2024
Wonderful Physician!
Mar 31, 2024
Dr Kindel is very thorough and always spends ample time with me and answers any and all my questions I may have. She's the best primary Dr I have ever had.
Mar 25, 2024
Dr Kindel and her nurse Paula are both excellent. They both work closely together and are aware of my health issues and are very supportive and thorough during my visit.
Mar 25, 2024
They are already doing a great job!!
Mar 25, 2024
Dr. Kindel always listens to my concerns, performs a thorough exam, and clearly explains my medical options. I trust her opinion and have been extremely satisfied with the services that she provides to me.
Mar 24, 2024
[...]. Keep up the good work
Mar 22, 2024
We have always had a fantastic experience with Dr. Kindel with all four of our children. She is excellent and we recommend her to all our friends who are looking for a pediatrician.
Mar 17, 2024
Dr. Kindel is an excellent pediatrician.
Mar 17, 2024
We like this practice and do not have any complaints at this time.
Mar 17, 2024
Dr. Kindel is always an amazing provider.
Mar 14, 2024
I love Dr Kindel; I have been a patient for quite a while now.
Feb 22, 2024
My doctor was kind, respectful, and I felt heard.
Feb 21, 2024
Dr. Kindel is always attentive to concerns & responds quickly to questions outside of office.
Feb 15, 2024
Very professional & knowledgeable. Good listener.
Feb 15, 2024
She has been my main doctor for my whole life.
Feb 15, 2024
I felt she listened and showed respect for me.
Feb 10, 2024
Dr. Kindel is an excellent physician. It Is worth the hour drive to come see her. She is incredibly intelligent, kind and compassionate. Truly an outstanding health care provider in every way.
Feb 07, 2024
[...] It was just good.
Jan 26, 2024
Dr. Kindel listens to me - makes suggestions - doesn't push anything.
Jan 23, 2024
Dr. Kindel spends enough time during physical exam to address all of my concerns.
Jan 22, 2024
Dr. Kindel listens with care and attentiveness. She is never rushed and explains things well. Her nurse who attended to me initially was caring and put me at ease.
Jan 21, 2024
This practice (Dr. & staff) Is the BEST I've ever been to.
Jan 18, 2024
Dr. Kindel is always thorough and patient, I never feel rushed. And she's VERY knowledgeable.
Jan 18, 2024
Dr. Kindel always listens and takes great care with me.
Jan 09, 2024
Always a great experience. Dr.Kindel is thorough and caring.
Jan 06, 2024
Dr Kindel listens to my concerns and communicates what she heard well
Dec 27, 2023
Dr. Kindel helped me with some emotional issues I was having. She was very patient & showed great concern and helped me resolve them.
Dec 27, 2023
My care provider always spends enough time with me. She is kind and respectful of my privacy.
Dec 20, 2023
[...] I have been seeing Dr. Kindel for may years and she is always friendly when entering the exam room and always asks how I have been. Dr. Kindel is a wonderful doctor who is concerned about her patients. She spends the necessary time to answer all my questions before I leave the office, I never feel rushed. She will always explain the pros/cons of various medications, and remembers past visits and will ask how is this or that going.
Dec 20, 2023
All good
Dec 20, 2023
Dr. Kindel is a wonderful doctor who is concerned about her patients. She spends the necessary time to answer all my questions before I leave the office.
Dec 20, 2023
Dr. Kindel is the best! So is Karen at the desk!
Dec 12, 2023
Dr. Kindel is always very thorough and listens.
Dec 11, 2023
I got my appointment for the day after I called...much sooner than I thought I would!
Dec 07, 2023
Dr. Kindel has always been thorough in reviewing information with me.
Dec 07, 2023
This is a good, efficient practice
Dec 06, 2023
Dr. Kindel is always incredibly pleasant to see. She never makes me seem like she needs to rush through an appointment and always asks about everything going on in my life that could affect my health. I am very pleased with her as my provider, and also have liked other providers in her practice that I have seen in the past. I cannot say enough about how valued I feel when in her care.
Dec 06, 2023
Staff and Doctors are great. [...].
Dec 06, 2023
Dr Kindel spent about an hour with me during my physical talking about all aspects of my health. Could not have felt better about how well the appointment went.
Dec 06, 2023
I am perfectly satisfied
Dec 06, 2023
Dr. Kindel is an excellent physician. She is as good as they get!
Dec 06, 2023
[...]. From the moment I walk in the front door, I feel welcome and comfortable.
Dec 06, 2023
Always a very good experience when I'm in this office. Comfortable and relaxed and I can't say that about other offices I've been in.
Dec 06, 2023
Very compassionate, empathetic and sincere
Oct 05, 2023
Best doctor. I trust her to care for my son
Oct 01, 2023
Dr. Kindel is always amazing!
Sep 26, 2023
It was excellent
Sep 21, 2023
Dr. Susan Kindel is so good, thorough & kind.
Sep 20, 2023
Dr. Kindel is the best Dr I've ever had. I feel She goes above and beyond.
Sep 18, 2023
[...]. I'm very satisfied with Dr. Kindel and this office.
Sep 13, 2023
My wife and I both see Dr. Kindel & are very happy with her and the office staff.
Sep 13, 2023
[...] This is the best office I have ever had.
Aug 31, 2023
Can't improve perfection!
Aug 31, 2023
It's all good.
Aug 31, 2023
Listened carefully to my problem and checked it very thoroughly
Aug 28, 2023
Dr. Susan Kindel is very well educated in a wide variety of issues. If there is anything that she wants to address further, she will make the effort to find out or consult with other providers. She is always ready to listen to any concerns that I have and never makes me feel like she is rushing me. She is the perfect Dr. for our family.
Aug 19, 2023
Keep providing the excellent service that these providers always give.
Aug 19, 2023
Dr Kindel is very knowledgeable, I learn something new from her at every visit.
Aug 18, 2023
Dr. Kindel has always been attentive to my needs and concerns.
Aug 15, 2023
Dr, Susan Kindel always spends time to listen to my health concern and offers help and suggestions.
Aug 05, 2023
I always feel listened to and am completely satisfied with my care with Dr. Kindel.
Aug 05, 2023
[...], it was perfect.
Jul 30, 2023
Dr. Kindel is an amazing doctor. She is easy to talk to and incredibly knowledgeable.
Jul 30, 2023
This office is fantastic. Our whole family goes there and I can't imagine a better place for us.
Jul 30, 2023
I wish the other Doctors I see were as patient and thorough as Dr Kindel
Jul 25, 2023
It's nice seeing Dr Kindel, she discusses the options of my health care with me, she doesn't push anything. She is very kind and listens to what I have to say.
Jul 25, 2023
Dr. Kindel is the most thorough Dr I've ever had. I never feel rushed, she always explains things so I can understand and she's always so warm & kind.
Jul 16, 2023
Dr.Kindel is such a knowledgeable, compassionate and amazing doctor. I never feel rushed by her. She takes her time and is very thorough. I am thankful she is my doctor.
Jul 10, 2023
Everyone is great. [...]
Jul 10, 2023
As I said I am very fortunate to be able to have De. Kindel as my doctor . She TRULY cares.
Jul 10, 2023
Dr Kindel listened to what I had to say and answered all questions. She is very welcoming and shows great compassion.
Jul 10, 2023
Thanks for the variation care, and sense of humor!!
Jul 02, 2023
Everyone in this Dr's office is very good! They have a great team of people!
Jul 02, 2023
[...] I am happy with the care.
Jun 13, 2023
I truly appreciate Dr. Kindel and PA Licata. The receptionist, patient techs and the check out staff are all friendly and helpful. I feel they make each person feel welcome and cared for.
Jun 13, 2023
Great health care provider
May 31, 2023
Dr. Kindel is so professional and caring. Trust her completely!
May 19, 2023
Very knowledgeable and caring provider!
May 15, 2023
Dr Kindel is great! She never seems rushed and always listens to any concerns I may have. I'd recommend her to anyone looking for a new dr
May 05, 2023
[...]., this is the best office I have experienced in my 83 years.
May 04, 2023
She told me to call her after the weekend if things didn't start to improve. She messaged me on Monday to follow up and be sure I was healing
May 03, 2023
Allison-receptionist. Very kind and clear with rebooking. Direct and good at listeningSusan Kindel- One of the best! Always ready to listen and offer support. Professional and down to earth at the same time. She is a rare gem!
Apr 28, 2023
Dr Kindel is the kindest person. She's an amazing primary physician. She listens doesn't make you feel rushed and shows she cares as much as she possibly can with keeping it professional. I appreciate her and respect her wholeheartedly.
Apr 26, 2023
The dr and the nurse/secretary were very helpful.
Apr 26, 2023
Dr. Kindel is a very compassionate, kind doctor. She spent extra time with [...] to listen to [...] concerns. She is very dedicated, and we appreciate her very much. THANK YOU Dr. Kindel!
Apr 18, 2023
We had a wonderful experience with Dr. Kindel! She is amazing!
Apr 18, 2023
Everyone at this office are extremely nice & pleasant.
Apr 17, 2023
Dr Kindel is excellent.She takes time and actually listens !The office staff is also excellent!
Apr 10, 2023
Dr Kindel and Paula make a fantastic team. We always trust Dr Kindel and appreciate her medical opinion
Mar 23, 2023
Dr Susan Kindel is one of the best doctors I have ever had. She is kind, patient, knowledgeable and takes time to thoroughly answer all questions. The desk staff and nursing staff are always friendly and attentive.
Mar 15, 2023
Nurse Paula and Dr. Kindel have both always been professional and helpful during my visits there.
Mar 15, 2023
Dr. Kindel is always pleasant and thorough. She takes the time to answer questions and give options.
Mar 06, 2023
Dr Kindel was awesome, she listened to what I had to say. Would like to be able to switch to her, told I was not able to do so.
Mar 02, 2023
Dr. Kindel is a wonderful doctor who cares about her patients. Dr. Kindel always spends the time to listen to any healty concerns I may have and answers all of my questions. I never feel rushed when visiting Dr. Kindel
Feb 16, 2023
Paula is always efficient and willing to joke around with me. Dr kindel understands it may take me a few seconds to figure out the right words.
Feb 09, 2023
Dr. Kindel is fantastic. She treats me with respect and dignity. She listens and acknowledges all my questions and concerns.
Feb 09, 2023
This is the best Drs. Office I've ever been to. Thank you!
Feb 03, 2023
We appreciated being able to get in for a same-day appointment with Dr. Kindel to rule out a possible strep infection. My son anticipates much more discomfort than he ever really experiences with getting swabbed and is a little fearful of having it done, but Paula made him feel comfortable before swabbing his throat, and Dr. Kindel explained what the rapid flu test would feel like before administering it, so he was very calm and not as anxious about it.
Feb 03, 2023
Dr. Kindel deserves special recognition for her manner, knowledge, great listening skills, and overall expertise. She is a Gem of a Dr.
Feb 03, 2023
I always have a good experience. Everyone is always kind and attentive.
Feb 01, 2023
Always excellent care!
Jan 29, 2023
Dr Kindel is great!!
Jan 28, 2023
I have never had a bad experience at this office. All staff and Dr Kindel always spends the time to discuss all concerns.
Jan 25, 2023
Dr Kindel is the BEST!!!!
Jan 16, 2023
Dr. Kindel ALWAYS goes above and beyond what she needs to do. My husband and I just trust her completely. She is very through and so knowledgeable. The entire staff is very friendly and respectful. Paula is the best!!
Jan 15, 2023
Dr. Kindel is a fantastic doctor who thoroughly knows my health history and always explains the options I have in treating my diabetes. She always follows up to see how I am responding to changes in my medications.
Jan 06, 2023
Dr Kindel is a very knowledgeable and heart warming doctor. She's takes her time with me each visit. She's very easy to talk to and a good listener.
Jan 01, 2023
Dr Kindel is amazing. She spends time with me and never rushes. She remembers things I have told her or concerns I have. She is kind, respectful and very easy to talk with.
Dec 29, 2022
Just a happy place.
Dec 20, 2022
Like this provider and staff very much. [...]
Dec 20, 2022
Carrie M and Dr. Kindel. They are the best.
Dec 12, 2022
Dr. Susan Kindel is thoughtful and kind. I feel very comfortable with her as a medical provider.
Dec 09, 2022
Dr Kindel is the BEST
Dec 05, 2022
Doctor Kindel is a fantastic doctor!!
Nov 24, 2022
The experience was optimal.
Nov 16, 2022
Everything is fine.
Nov 14, 2022
All staff and Dr. Kindel have always been helpful and courteous.
Nov 05, 2022
Dr. Kindel was great.
Nov 02, 2022
[...] I have so much confidence in my Doctor with all my health decisions
Oct 01, 2022
Dr. Susan Kindel is always so caring. I never feel rushed. She will answer all my questions or things I need an explanation for. I wish all Doctors could be so patient and kind.
Oct 01, 2022
Dr Kindel was very helpful and professional
Sep 25, 2022
Dr. Kindel always feel she listens to me, she makes me feel comfortable & explains things so I understand. I NEVER feel rushed. She's the BEST!
Sep 21, 2022
I was very happy
Sep 18, 2022
Dr. Kindel...amazing as always.
Sep 09, 2022
Dr Susan Kindel is a very caring and kind Dr. Always willing to listen never to busy.
Aug 21, 2022
Dr. Kindel is awesome!
Aug 12, 2022
All is well.
Aug 07, 2022
Dr. Kindel is always fantastic to work with. I never feel rushed by her and she always offers multiple options for treatment.
Jul 26, 2022
Dr Kindel treated me with care and compassion.
Jul 26, 2022
Doc Kindel is always very helpful with all my concerns. I never leave the office without the answers for all my questions.
Jul 22, 2022
I am totally satisfied with the care I receive from my provider.
Jul 19, 2022
Dr. Susan Kindel and staff all deserve special recognition. Great office, I have experienced many medical facilities in my 82 years but none has made me feel as comfortable as this office.
Jul 09, 2022
I Am Very Pleased -There Is Absolutely Nothing To Improve
Jul 04, 2022
Dr. Kindel is very knowledgeable, patient and extremely helpful. She takes time with us to always answer all our questions. She is an outstanding doctor.
Jun 15, 2022
Keep it going. There is a great team there!
Jun 09, 2022
Dr. Kindel is the best!! She listens and responds in language that is easy to understand. She always follows up when I call with a question or concern
Jun 08, 2022
Dr. Kindel has regularly provided excellent service & adequate time to address all my (and my wife's) questions. Some answers are not black & white, and she provides her professional judgment to allow me to make informed decisions
Jun 07, 2022
Dr Kindel always devotes time to ask about me, my family and other topics which I believe provides a better overall picture to give me the best medical care and advice.
May 26, 2022
Can't improve perfection.
May 26, 2022
Dr. Kindel is always great. Paula also. So nice. Feel so comfortable with them.
May 25, 2022
Explained a potential treatment and any pros and cons of it.Then asked if I wanted it.Easy to talk with and answered all questions.
May 15, 2022
Dr. Kindel is always amazing!!
Apr 27, 2022
Dr. Kindel has always gone above and beyond for me. She is astounding
Apr 17, 2022
Experience was pleasant.
Apr 14, 2022
Karen at the front desk always has a smile & is excited to see my family & I. Paula is always very good at getting right back to me on and messages through MyChart or when I call the office directly. Dr. Kindel & Carrie are so sweet and SO knowledgeable. They both are good at getting myself or my twin girls in to be seen if we are sick. They are both so amazing with my family from A-Z! A++++++ I wish I could give them a 11 out of 10!
Mar 30, 2022
[...]. I am very pleased.
Mar 15, 2022
Dr Kindel is empathetic kind knowledgeable and informative
Mar 14, 2022
Very happy
Mar 06, 2022
Dr Kindel - excellent
Mar 06, 2022
Dr. Kindel is an incredible physician she takes so much time with me and keeps up to date on my health issues.
Mar 03, 2022
Dr Kindel...she's the best
Feb 16, 2022
Dr. Kindel is a wonderful doctor who always spends the time I need during my visits to answer all of my questions. Dr. KIndel is personable and has a way to make people feel comfortable during office visits.
Feb 16, 2022
Dr. Kindel is a great provider very compassionate listens to concerns make you feel comfortable which in my case as an adult male having a female provider is nice it's not awkward and you can tell she cares about her patients needs.
Feb 09, 2022
Dr. Kindel is a great doctor. She is relatable and thoughtful. Always takes the time to make you feel comfortable.
Feb 06, 2022
Dr. Kindel is always attentive to my needs
Feb 01, 2022