At University of Rochester Medicine, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URochester Medicine partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.8

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.8

Concern the care provider showed for your questions or worries

4.8

Patient Comments

5.0

I met with NP Kathleen Viterise. She is personable, And very eager to help her patience. She is very knowledgeable, and Her explanations are easily understood as to what might be causing the difficulties and what should be used to try to dissipate the pain. She has a wonderful demeanor that makes it very comfortable for a patient to discuss their needs with her. She is truly an asset to her patient and to Highland Hospital.

May 21, 2026

5.0

Would definitely recommend.

May 19, 2026

5.0

Have recommended her to several people I know

May 06, 2026

5.0

She was such a sweet person. Very knowledgeable and gave me different ideas to try.

Apr 26, 2026

5.0

This was a highly satisfactory experience. We made several decisions about managing my pain so that I could reduce my use of opiates. I also received helpful advice and managing some side effects ofMy medications

Jan 18, 2026

5.0

Kathleen was very good with my husband who has dementia. She included him in the conversation.

Dec 17, 2025

5.0

Felt comfortable the minute I walked in the office.

Dec 11, 2025