At University of Rochester Medicine, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URochester Medicine partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

5.0

Likelihood of recommending this care provider to others

5.0

Explanations the care provider gave you about your problem or condition

5.0

Care provider's efforts to include you in decisions about your care

4.9

Concern the care provider showed for your questions or worries

5.0

Patient Comments

5.0

This was a highly satisfactory experience. We made several decisions about managing my pain so that I could reduce my use of opiates. I also received helpful advice and managing some side effects ofMy medications

Jan 18, 2026

5.0

Kathleen was very good with my husband who has dementia. She included him in the conversation.

Dec 17, 2025

5.0

Felt comfortable the minute I walked in the office.

Dec 11, 2025