At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.4

Likelihood of recommending this care provider to others

4.3

Explanations the care provider gave you about your problem or condition

4.4

Care provider's efforts to include you in decisions about your care

4.5

Concern the care provider showed for your questions or worries

4.6

Patient Comments

5.0

I saw an NP, Beth and she was kind, listened to my concerns and included me in the discussion about treatment.

Jan 14, 2025

4.6

All good here...

Jan 13, 2025

3.8

The reason that I was there that day was very serious. I would have felt more confident in the situation with a doctor. But the NP did well.

Dec 18, 2024

5.0

Terrific!

Dec 14, 2024

5.0

Bethany Miller also incredibly kind, helpful and professional. I'd prefer to see her each visit.

Nov 27, 2024

5.0

Care provider appeared to be very attentive and caring.

Nov 23, 2024

5.0

This is my new physician (Dr. Miller). She is wonderful, knowledgeable and compassionate.

Oct 07, 2024

2.0

That was the worst experience ive had at an annual physical. She barely covered anything. Didnt ask many questions. It was like our time was up.

Jul 25, 2024

5.0

Excellent NP

Jul 13, 2024

1.0

I felt she didn't like me.

Apr 14, 2024

5.0

Yeah they do ask you about a treatment and what is the problem for the pain

Mar 23, 2024

3.0

I had a sore throat and congestion in nose/face, and she didnt look in my ears or nose. [...]

Oct 11, 2023