Karen A. O'Shea, NP

Such a great listener- I know that I am truly heard, and she is a sound practitioner- for this, many thanks.

Aug 18, 2024

Definitely would recommend?

Aug 17, 2024

Karen O'Shea's is one of the most caring people I have ever dealt with!! She listens!!

Aug 16, 2024

Karen O'Shea is kind, caring, great listener, down to earth person.

Aug 09, 2024

I don't feel she was consultative at all, it wasn't a discussion and I don't feel my concerns were heard.

Jul 22, 2024

Karen is a wonderful NP and makes me feel at ease.

Jul 18, 2024

Very satisfied

Jul 09, 2024

This was a annual physical. [...] She was polite and kind. [...] I have seen Karen O'Shea twice for physicals and felt both times she rushed me through [...]. At the end she asked me what we talked about saying she couldn't remember and needed to add it to the notes. [...] I would not recommend her. [...]

Jul 08, 2024

She was very nice and helpful

Jun 30, 2024

I love this practice, Zach, Karen and the nurses.

Jun 29, 2024

Karen was compassionate and generous with her time.

Jun 29, 2024

Karen is very thorough, knowledgable and has excellent follow-through. She also has a great sense of humor which is always appreciated.

Jun 28, 2024

Really appreciate being able to get in to see Karen quickly when I need to

Jun 28, 2024

Karen was awesome!

Jun 28, 2024

My experience with this practice has always been excellent

Jun 24, 2024

Excellent professional. It's a pleasure having Karen as one of my medical care providers.

Jun 24, 2024

My provider was kind and considerate. We talked about the best possible care for my shoulder and provided a prescription. She, also, was able to set up an office visit with my orthopedic doctor [...], for which I am grateful.

Jun 23, 2024

Karen O'Shea! She is so kind and caring!

Jun 22, 2024

My concerns were not taken seriously. Prefer not to see her again. [...]

Jun 19, 2024

She is a wonderful provider

Jun 16, 2024

Karen O'Shea was very helpful, knowledgeable, attentive, and responsive

Jun 11, 2024

Karen O'Shea, NP always gives her time and respect at every visit.

Jun 09, 2024

I felt relaxed and positive about getting older!

Jun 09, 2024

Karen was insightful, asked great questions, gave me handouts and made my visit easy, with care and humor!!

Jun 09, 2024

Karen is the best NP I've ever had. She was extremely knowledgeable and took time to thoroughly educate me on my lab results and health concerns. She was also empathetic and a great listener. I truly appreciate her support.

Jun 03, 2024

Karen was excellent

May 25, 2024

I was very pleased with my care.

May 12, 2024

Karen was thorough in her questioning and made sure that I was involved in the recommendations for follow up.

May 12, 2024

Had a persistent case of coughing & wheezing - unable to sleep for 2-3 days.PA diagnosed possibly a cold or respiratory infection. Appreciated being in touch with PA on my health condition & progress.

May 11, 2024

Since my primary physician was on vacation, I greatly appreciated the immediate attention & on going support I received from the Pulsifer Office.

May 11, 2024

Karen is very efficient and caring in the medical profession that is stressed now.

May 09, 2024

Keep it up! State-of-the-art medical knowledge combined with person-centered service. Thank you!

May 05, 2024

I am new to this provider/medical group. My previous provider-not part of Strong-retired. My experience with Strong has been so much better in every way. This includes: How the phones are answered. How appointments are scheduled. The professionalism, and knowledge of the staff, the techs, as well as the nurses, PAs and doctors. For the last few years, when a specialist is needed, I have been choosing Strong providers. I am very happy to now have my primary care through Strong as well.

May 05, 2024

Karen does an amazing job for me and my family

May 04, 2024

I was reluctant to see my new primary care provider, Karen O. NP After Dr.Terwilliger retired. I was very fond of Dr. T!!! So, I even delayed making my physical appt. Karen O'Shea was Wonderful! She put me at ease both with her demeanor, her outreach to me, her skill and her knowledge. My husband and I really like the Pulsifer practice for lots of reasons. I feel very confident to have Karen as my provider!

May 04, 2024

It's nice to continue to feel confident and have trust in a new provider,especially at age 72!. She obvioulsy had read through my med history ,too. I look forward to continue working with Karen.

May 04, 2024

Karen O'Shea was fabulous [...].

May 04, 2024

I was impressed with the fact that she knew my history and really explained what she thought should happen next as far as treating my current issue. Also she actually called me on the weekend to discuss the lab results and follow up .

May 01, 2024

I am very pleased with the care for me from the whole group

Apr 27, 2024

Great experience

Apr 26, 2024

Wonderful provider..extremely happy and satisfied with Karen O'Shea. Office environment super..

Apr 24, 2024

Appreciation of the speedy assistance.

Apr 24, 2024

My experience with NP O'Shea was fabulous. Very very impressed with the excellent care she rendered. This practice is fortunate to have her as an employee.

Apr 24, 2024

All equally good.

Apr 22, 2024

Good experience.

Apr 22, 2024

I am very aware of important health factors - my care provider understands that and their service and feedback is always commensurate with my understanding. This leads to a care provider who "listens" and provides the best advice in the circumstance

Apr 21, 2024

Extremely happy, and Karen has the biggest role in that sentiment

Apr 21, 2024

She was very thorough but efficient to review all aspects of my care. She got resources for me to refer to on my own as well.

Apr 20, 2024

Karen O'Shea was wonderful and her roomer/tech Erin was very kind and comforting!

Apr 20, 2024

Karen was extremely thorough in her efforts to help with my medical concern.

Apr 19, 2024

Karen was excellent. She listened to me, showed respect for what I said, & answered with knowledge, all of my questions.

Apr 11, 2024

Karen O'Shea, PA is excellent and provides wonderful care

Apr 11, 2024

No

Apr 08, 2024

She did some additional research on her computer and provided me a copy of what may be going on with my ears and what I can do about it.

Apr 08, 2024

These people are detailed, thorough and professional

Apr 07, 2024

O'Shea might he the best example of healthcare possible. She may be the most competent, complete and patient person I have ever met like EVER

Apr 07, 2024

Karen and Geoff are the best!!!Karen explained my questions thoroughly and Geoff called me after a test with a full description of the situation.

Apr 07, 2024

Took time. I felt relaxed as sh examined me after my fall

Apr 06, 2024

Good

Apr 06, 2024

Does not hesitate to explain everything.

Apr 05, 2024

Keep doing what you are doing!

Apr 03, 2024

I know I am in good hands when needed! Thank you!

Apr 03, 2024

Dr. Geoffrey Morris is my primary - I have great rapport for him - Great doctor. Karen O'Shea - good NP - thorough. All of the nursing staff that take the phone calls. They relay messages quickly and listen carefully.

Apr 03, 2024

Karen O'Shea showed great concern for the way I was feeling and acted on it quickly and correctly w/great follow up.

Apr 03, 2024

I appreciate Karen's responsiveness to my queries, on mychart, or by phone if necessary.

Mar 30, 2024

Karen is an attentive, detail-oriented professional, a good listener, proactive, thorough, caring. I like her very much. I trust her.

Mar 30, 2024

Enthusiastic, clear, focused; supportive, interested and engsged

Mar 29, 2024

Helpful research shared. Excellent conversation

Mar 29, 2024

Karen O'Shea and her NP student -excellent

Mar 29, 2024

Give her a raise

Mar 26, 2024

Good interaction

Mar 26, 2024

Karen O'Shea was very nice but [...] I have been a patient for many years and has found that it has become more and more impersonal.

Mar 26, 2024

Overall excellent & I am so pleased to be a patientb@ this practice.

Mar 24, 2024

This was my 1st visit & I was very impressed by provider in all aspects.

Mar 24, 2024

Extremely pleased with visit with Karen. She answered all my questions with detail and followed up for continuing care.

Mar 24, 2024

My first visit with RN O'Shea went very well,she was well knowledgeable in all of my heath problems and she is very well mannered with me as a patient

Mar 23, 2024

I enjoy visiting this office!

Mar 19, 2024

Karen is easy to talk with, very competent and thorough. She is also accessible in terms of getting appointments

Mar 19, 2024

I have always had excellent care from Karen O'Shea and David Dobrzynski.

Mar 16, 2024

It was a pre op visit and this provider has offered excellent support and referral to a urmc surgeon

Mar 15, 2024

Another excellent experience [...].

Jan 31, 2024

I arrived on time but on the wrong day. Everyone worked together to allow me to be seen at that time.

Jan 31, 2024

Great " bedside" manner. Can't tell she likes her job and wants to help people

Jan 06, 2024

Karen O'Shea, drawing diagrams and checking my understanding of how the heart works.

Jan 04, 2024

Karen O'Shea delivered a primer on how the heart works and set my mind at ease as to how a heart attack may or may not manifest itself. It was like being in a classroom with a very knowledgeable and easy-to-understand professor!

Jan 04, 2024

Always top notch!

Jan 04, 2024

Very professional and caring.

Dec 29, 2023

Karen is always thorough and kind and caring.

Dec 29, 2023

Karen always goes above and beyond what other providers seem to offer. In this case she gave me some information about how to treat the problem but more importantly she got me into see the specialist that I needed within 48 hours rather than waiting almost 3 months. this is a phenomenal service and she always comes through doing things like that to make treatment happen sooner. She does little things that make a difference that doctors generally seem too busy to offer. I cannot say enough good things about Karen.

Dec 27, 2023

[...] Keep Karen O'Shea. She is superior at what she does and so much care she puts into what she does. I thank you much for Karen O'Shea.

Dec 20, 2023

I've seen this NP twice now. Again, it was a positive experience.

Dec 19, 2023

I had no problems.

Dec 18, 2023

I never ever have a problem with this Dr. And highly recommend her.

Dec 18, 2023

[...] I have no issues with anyone at this office. Whatever they are doing, just let them continue. It is a good office to be associated with.

Dec 18, 2023

I don't know the person at check-in; she was filling in for Andrea. The person who checked me out, Karen O'Shea, is by far a wonderful human being, and I am very lucky to have her as my Doctor. UR should be proud to have all three people on your payroll.

Dec 18, 2023

They always are good with explanations and helpful care.

Dec 16, 2023

The care provider was not my doctor, but accepted and examined me without an appointment.

Dec 11, 2023

It was quick, pleasant, and productive.

Dec 11, 2023

Very easy to talk to, always addresses every one of my concerns while viewing my history

Dec 11, 2023

Good Karen is very good,,

Dec 11, 2023

She is great.

Dec 09, 2023

This was my first time meeting this provider [...]; when she entered exam room, she did not have an ID badge on and did not introduce herself. I had no idea if it was another health tech, nurse or clinician. [...]

Dec 07, 2023

Karen was very professional and approachable

Dec 06, 2023

Karen O'Shea was excellent. Very personable, warm, and extremely knowledgeable.

Dec 06, 2023

Karen was happy to take the time to educate me

Dec 06, 2023

Karen O'Shea she was very interested in helping me she answered. All my questions was very concerned about me getting better was very friendly and professional.

Dec 06, 2023

It went well

Dec 06, 2023

First visit to this provider. She spent time reviewing my medical history and getting information. Discussed and adjusted medication

Dec 06, 2023

New to area; appreciated getting the appointment and referrals

Dec 06, 2023

I am so glad they listened and got me in!!

Dec 06, 2023

Karen is always very helpful

Dec 06, 2023

All good

Dec 06, 2023

This provider was very professional and personable, explained the issue and sent me for the appropriate test. She was extremely kind.

Dec 06, 2023

Have more caring people like Karen

Dec 06, 2023

Karen O'Shea is a amazing heath care provider!

Dec 06, 2023

Karen was excellent. Andrea at front desk also excellent.

Nov 02, 2023

I have the best experience and care with Karen always!

Oct 17, 2023

I have a very good experiences with nurses crew the office and Karen [...]

Oct 17, 2023

Very informative, attentive, had a sense of humor.

Oct 13, 2023

Care provider was excellent.[...]

Sep 16, 2023

Karen O'Shea is my second provider at this center and I have been blessed with two exceptional women. [...]

Sep 15, 2023

1st visit with new provider who was more than capable of connecting, communicating and responding to my need to discuss referral options for surgery.

Sep 15, 2023

Doing a great job.

Sep 15, 2023

Karen O'Shea went over and above trying to make sure that she covered all possibilities of why I have a swollen ankle and foot problems

Sep 15, 2023

Karen O'Shea did an excellent job

Sep 15, 2023

[...]. Everything went well.

Sep 15, 2023

Knowledgeable; excellent listener - true "personalized" care.

Sep 15, 2023

These people and this office are the best ever.

Sep 08, 2023

Prompt, thorough and compassionate. Excellent experience and beyond expectations.

Aug 31, 2023

Karen was very compassionate, thorough and informative. She showed her concern for my welfare with follow up calls and future appointment scheduling. She Is very good at her job. I appreciate her.

Aug 31, 2023

From time to time I Have lab work done. This time, the provider encouraged me to come in to the office so that a prescription could be filled before the weekend if needed.

Aug 21, 2023

I have not and do not have any issues with my current provider. If I did, I would 100% change or look for a new office to go to.

Aug 19, 2023

I am fortunate to have a good doctor, one that listens and cares about their patients. [...]

Aug 19, 2023

Karen has my highest trust & confidence

Aug 19, 2023

Karen O'Shea is fantastic always in a great mood.

Aug 18, 2023

Karen is a very caring person. She is very thorough with her examination. She went through each prescription and asked questions about each one -

Aug 18, 2023

Karen was very attentive, thorough and collaborative. I felt well cared for. Thank you!

Aug 18, 2023

Great advice and ideas.

Aug 17, 2023

Rebecca was very nice and professional. Karen is very knowledgeable and approachable.

Aug 17, 2023

She was very thorough and went through my whole history and med health as this was an annual physical. Suggested some medication changes, and did a full exam

Aug 17, 2023

It was an annual physical and it was comforting to me that she took time to review my entire health status, new and chronic issues, and explained my lab results. ,

Aug 17, 2023

This was my first visit with Karen O'Shea in lieu of my regular pcp Geoff Morris. I can see why she's part of his team very similar focus on focused patient care.

Aug 17, 2023

This PA is superb in her care and compassion

Aug 16, 2023

Had not been to this Urgent Care before, was very impressed with them

Aug 13, 2023

Very happy

Aug 13, 2023

Karen is always pleasant and knowledgeable

Aug 13, 2023

Everyone should be like Karen

Aug 13, 2023

Karen was extremely helpful to me. She was knowledgeable, patient, and personal. She combines the best of medical knowledge with a perfect, caring bedside manor. I really appreciate her approach.

Aug 13, 2023

Came away from my visit feeling good, empowered

Aug 13, 2023

She always listens & takes time to hear me out.

Aug 11, 2023

Thank you

Aug 11, 2023

Karen is a great care provider. She is thorough, professional and a pleasure to deal with.

Aug 11, 2023

I have consistently had great experience with the doctors, PAs, RNs and staff.

Aug 11, 2023

Karen O' Shea and her assistant (at the time) were fantastic, knowledgeable and very thorough. Gave me advice and put a foot down to solve a a medical issue I have been dealing with.

Aug 08, 2023

Everything went well

Aug 08, 2023

Communicated clearly and made sure I understood everything. Simply awesome!

Aug 05, 2023

Karen always treats me well. That is why I asked for her this time.

Jul 29, 2023

I am satisfied.

Jul 29, 2023

Karen O'Shea and the entire team at Pulsifer Medical are always kind, empathetic, and thorough at listening which results in her ability to address, determine and convey the best plan of care for each medical need when it arises. Thank you.

Jul 29, 2023

Very competent

Jul 28, 2023

Karen is an excellent provider. She listens carefully and thoughtfully. I always leave any appointment with her feeling better. She is also very quick to respond via MyChart. I

Jul 25, 2023

Nurse Karen was wonderful. She was honest, asked good questions and provided follow-up. She was excellent.

Jul 16, 2023

I feel so lucky to be part of this healthcare system and am so appreciative to all those that provide this distinguished care.

Jul 16, 2023

Karen was very professional while still being kind, respectful and listened to all my concerns. Very through and thoughtful in her approach. Could not have asked for better understanding of my complicated situation

Jul 15, 2023

Karen is perceptive and creative, suggesting ideas for improving/lessening my symptoms.

Jul 13, 2023

Karen Is excellent every time I see her, she is patient and listens incredibly well.

Jul 09, 2023

Karen O'Shea is fantastic!

Jul 07, 2023

Karen is a wonderful asset to the team

Jul 03, 2023

Karen O'Shea was very thorough and knowledgeable regarding my health. She has a warm personality.

Jun 28, 2023

[...] Nurses and doctors are great [...]

Jun 26, 2023

Karen O'Shea is absolutely wonderful!

Jun 23, 2023

Very attentive & concerned about my condition. Responded quickly with lab results & continuing to follow up.

Jun 21, 2023

Great office

Jun 21, 2023

Karen O'Shea was great to deal with and very pleasant and understanding.

Jun 20, 2023

NP O'Shea was informative and knowledgeable.

Jun 14, 2023

I am good. I did not and usually do not have any problems when visiting my Dr.

Jun 11, 2023

Karen is absolutely fantastic. I wish everyone was like her. Very thorough, pleasant and caring.

Jun 09, 2023

Karen listened to my concerns and discussed them. I was impressed with her care. She even went back in MyChart history and found a mistake.

Jun 08, 2023

It's a great practice

Jun 05, 2023

Karen, and basically all the staff in the office, they have cared for my dad for many years

Jun 02, 2023

I have always found Ms. O'Shea to be very thorough. I feel very fortunate to have access to Ms. O'Shea and everyone at Pulsifer. I find Karen to be very good at listening, restating, diagnosing, and discussing treatment options as well as reinforcing preventative care habits.

May 26, 2023

I find all of the professionals at Pulsifer to be worthy of special recognition, from Andrea in reception, to Debbie the nurse, to Karen O'Shea, to Dr. Dobrzynski. In fact, I think so highly of Pulsifer and Dr. Dobrzynski that I recommended all my immediate family members to his practice decades ago! So far, so good! My mother is about to turn [...], God willing, is as sharp as a tack, and is as big a fan of Dr. Dobrzynski and his associates at Pulsifer as she was of the Beatles!

May 26, 2023

I truly feel extraordinarily grateful to have access to such knowledgeable and caring medical practioners. I understand the tremendous personal sacrifices that are required to earn the right to provide medical care for others and then to engage in that practice day after day. The folks at Pulsifer are, in my opinion, about as caring and competent as is possible. Again, I am truly grateful to have access to them if and when needed.

May 26, 2023

All have been good

May 25, 2023

All is fine now

May 25, 2023

Karen was very attentive

May 19, 2023

Excellent appointment

May 18, 2023

Satisfied

May 18, 2023

Karen is the best.

May 13, 2023

Karen has taken good care of me for years.

May 12, 2023

Karen O'Shea provided excellent customer service during my visit. She took the time to go over my blood test results that were ordered after a recent physical.

May 12, 2023

Karen always listens and answers everything so I undrrstand

May 04, 2023

Everyone is so helpful and caring

May 04, 2023

I am so glad I am a patient in this practice

May 04, 2023

Karen O'Shea is THE best. She cares, she is knowledgeable & compassionate.

Apr 25, 2023

My primary care MD retired and her patients were taken over by an NP. As far as my annual check went, the NP was excellent - as good as, or better than my MD. I am uncertain whether not having an MD as my primary physician will have any negative effect on me in the future. For now I don't have any major issues so we will see how it goes.

Apr 22, 2023

She was a good listener, well organized and productive, and had many helpful suggestions for my health.

Apr 22, 2023

Karen is outstanding; as well as any other staff member I have encountered.

Apr 21, 2023

[...] great experience every time

Apr 21, 2023

[...]. I just love my PCP office and feel very blessed I have this group of providers.

Apr 21, 2023

Karen was great following up

Apr 17, 2023

Appreciated getting in quickly as I had a planned trip coming up.

Apr 17, 2023

Karen was wonderful to talk to

Apr 16, 2023

Karen and the assistant that day were fabulous ! I really appreciated the time she took with me .

Apr 13, 2023

PA Karen is amazing I enjoy working with her because my questions matter to her and she always take the time to help me understand any concerns I may have

Apr 08, 2023

K. O'Shea was courteous, professional, and very thrurough.

Apr 07, 2023

My visit was for the annual exam. [...] I was seen by Karen O'Shea. [...] O'Shea was there to take the necessary time to do and explain everything that needed to be done. She reminded me of the best doctor I ever had (Ann Shamaskin). Even though Karen O'Shea is not a "full fledged doctor", I have decided to stay with her, as she made me feel like the most important person in the room.

Apr 05, 2023

Karen O'Shea is a perceptive, warm, efficient PA. She is definitely an asset to the practice.

Apr 05, 2023

Karen O'Shea and the nurses and office staff are amazing! Thank you!!

Apr 03, 2023

I am completely satisfied!

Apr 03, 2023

Karen is great

Apr 03, 2023

[...] my experience was great!

Mar 31, 2023

[...] everyone is equally kind and caring.

Mar 18, 2023

This was my first visit - have been looking for a good doctor/(NP) for a long time. Karen O'Shea was wonderful! [...]

Mar 15, 2023

Karen O'Shea. First time I met with her for my medical checkup, she want through, patient, caring, and knowledgeable. She addressed all my concerns and very caring while seeing me. I find a lot of doctors to be condescending sometimes and they don't patients concerns seriously.

Mar 15, 2023

Karen O'Shea was wonderful! I hope to see her permanently

Mar 15, 2023

Experience was exceptional!

Mar 15, 2023

My concerns were dealt with immediately and I received a call about my ultrasound results within 24 hours. My primary care doctor was out of town and I was able to connect with his assistant, Karen O'Shea. She was outstanding when working through my concerns and I trust her and Dr. D 100 percent with my health care!

Mar 15, 2023

I am so happy with this office and with Karen OShea, NP

Mar 13, 2023

I brought up a concern I had and not once did she ask why I was concerned. Instead, she listed off reasons, very condescendingly, about what I am doing wrong and what I could do better not even asking if I was already doing those things. She continued on even after I shut down and didn't want to speak to her anymore. I felt unheard and humiliated. I was even more depressed and defeated leaving than when I went in because this was a genuine concern I have. There was no warmth in her. I have never seen her before and will never see her again. I refuse to share my medical records with her.

Mar 13, 2023

NP Karen O'Shea saw me on this visit and the following day immediately after a scheduled ultrasound for continuing evaluation of my abdominal issue. Ms. O'Shea was exceptionally personable, knowledgeable and thorough in her medical assessment of my pain.

Mar 10, 2023

I have been with this primary office for approximately 7 years and from telephone, reception, to providers, have consistently been met with courtesy, understanding and professionalism.

Mar 10, 2023

Can't imagine a finer practice to which to belong. Lucky, lucky, lucky.

Mar 08, 2023

Karen O'Shea is fabulous. Excellent listener. Treated me with respect. Educated me appropriately. She is a huge asset! 5 stars for her.

Mar 01, 2023

Karen did any excellent job

Feb 24, 2023

Give me more ideas about what could be the issue if the blood tests all check out fine or what my next steps might be. Don't assume that if bloodwork comes back OK that there's really nothing to address further.

Feb 24, 2023

My doctor is *Dr. David Dobrynski but I would rather see *Karen O'Shea NP.

Feb 23, 2023

Positive experience.

Feb 23, 2023

Karen is the most empathetic and caring person.

Feb 17, 2023

Karen O'Shea did a great job of bringing in Dr. Suter to exercise his opinion and expertise on a perplexing mouth sore I had.

Feb 17, 2023

Karen and her nurse were both very kind and thorough .

Feb 17, 2023

Karen O'Shea is the best. So is Dobrynski I feel so fortunate to have them caring about me

Feb 16, 2023

[...] Provider offered outstanding experience.

Feb 11, 2023

This was the first time I visited Pulsifer Health and met Karen O'Shea. I am always nervous about meeting a new clinician due to many negative experiences in the past. Karen was outstanding in the way she listened and acted on my concerns. She's very caring and down to earth. I was so very pleasantly surprised!

Feb 11, 2023

I was very impressed with Karen's thoroughness, knowledge, and kindness.

Feb 11, 2023

Karen was great!

Feb 02, 2023

[...] We had a really good experience.

Feb 02, 2023

Great follow up!!!' Easy to talk to. Not dismissive of my concerns

Jan 28, 2023

Karen O'Shea who even called me in the late afternoon to give me the results of the X-ray. She seemed very happy for me knowing that I did NOT have a hairline fracture show up on the x-ray. Also, Andrea at the front desk.... She has been efficient, professional and friendly for years.

Jan 26, 2023

Karen O'Shea - she is phenomenal.

Jan 26, 2023

Karen O'Shea dumbed down real concerns for my health. She was rude, not understanding and didn't listen to me. The experience was no good and I'm still having the health problems I can in to see about. Also my real doctor never has any open appointments to see me. I don't want to continue coming to this practice since the experience was horrible. I went in talking about mental health issues and O'Shea made me feel more depressed by the time I left. This happened because she talked down to me and really didn't understand or connect with anything I had to say. And also she showed no empathy.

Jan 23, 2023

I have seen Karen O'Shea about 3x over several years and every time her explanations were so thorough as was her attention to my individual needs. She quickly got me the excellent follow-up I needed.

Jan 23, 2023

I really appreciated that Karen O'Shea carefully looked through my records and was aware of all previous treatments and fully explained past tests and X-Rays etc., quickly got me connected to the necessary provider and gave me treatment to help my issues.

Jan 23, 2023

It was excellent care!!!

Jan 20, 2023

Having confidence in Karen OShea that my medical issues will put me in a better place, Healthier.

Jan 20, 2023

[...] great visit.

Jan 19, 2023

I was sent to PCP office by Psych NP due to severe brain fog. I had an appointment last Monday. When I described it to provider she literally said "what would you like me to do about it", I said my Psych NP recommended I see them and get blood work. She ordered labs. Yesterday, I had stroke symptoms when I was out of town by myself and had to have an MRI at a hospital in [...] after "failing" the neuro test at the urgent care . The records were sent. A stroke ruled out but there is an issue that I was told I have to see a neurologist for now.

Jan 18, 2023

Ms. O'Shea did an excellent job of helping me identify my presenting concern, and she invited Dr. Murray to assist in my diagnosis. They made a great team.

Jan 12, 2023

[...] my visit went exceptionally well

Jan 12, 2023

[...] I have seen Karen many times in the past and she always listens and then explains things in a very visual and understandable manner

Jan 11, 2023

My provider is very kind in nature; however, she dismissed a lot of my concerns. I walked away without resolving the issue I was concerned about, and I dread the thought of returning to continue to see if I can be treated. It felt like she just wanted to give a diagnosis and get me out the door. I understand things have been overwhelming in healthcare, but I believe this aspect of patient care could be better.

Jan 07, 2023

I was very grateful that Karen Oshea could see me as soon as she did. She is always helpful

Dec 28, 2022

Dr Karen O'Shea was great! She covered all the bases and made it easy for me to be able to communicate with her directly.

Dec 26, 2022

Every visit with NP Karen O'Shea is absolutely fabulous! A+, A+, A+...she is very intelligent, very outgoing, very helpful, very wonderful.

Dec 23, 2022

Megan Terwillger, MD and Karen O'Shea NP. Receptionists and nurses are also excellent.

Dec 23, 2022

Whole appointment very smooth. Learning of my symptoms by reviewing a MyChart message (I had laryngitis and could not talk) triage nurse (RN) called my home very quickly after I sent the message and set up appointment with Karen O'Shea the same day. Ms. O'Shea was knowledgeable and a very good listener. I have seen her several times over the years when my doctor's schedule was full. They have excellent staff in this practice!

Dec 15, 2022

Ms. O'Shea was thorough and decided to test me for Covid, flu and RSV. When that was ruled out, she advised me of several things and over-the-counter medications that could help me as well as advising me not to talk or whisper if I could avoid it. She then followed up with me on MyChart two different times and asked for updates on my condition. The follow-up was sincerely appreciated.

Dec 15, 2022

Karen O'Shea was great and and on top of things

Dec 14, 2022

Gosh, Karen O-Shea was perfect

Dec 12, 2022

Experience was good [...]

Dec 08, 2022

Karen is a very caring individual. She listens and goes back to previous concerns and questions. Then re-asks the same question and makes sure I am comfortable with my decision.

Dec 08, 2022

Karen Oshea is the best.

Nov 25, 2022

Karen O'Shea was just amazing! She made me feel so much better after I left. She had a student with her, which was also very nice.

Nov 12, 2022

Experience was excellent.

Nov 06, 2022

Keep doing things the way you do.

Oct 26, 2022

This was my first appt since I moved to the area in [...] 2022. My medical records from MD had not arrived yet. Karen was great and answered my questions and gave me referrals for specialists that I need to see. Just received test results and I am sure Karen will give me a call soon.

Oct 21, 2022

[...]- I love this practice!! You're doing all the right things and Karen O'Shea is wonderful!!

Oct 14, 2022

I have seen Karen O'Shea several times for care. She llistens and responds to questions. Communicating with her is very easy. I trust her and the advice she gives to me.[...]

Oct 13, 2022

Dr. Shioban Evan's and NP Karen. They made me feel better because they listen and show compassion!

Oct 13, 2022

[...] I am happy that I have Dr. Evan she is very nice and caring. Dr. Evans took her time and didn't rush me out the office. That's what I am looking for in a doctor. Someone who is patient and kind and ask lots of questions! Your NP Karen is awesome to!

Oct 13, 2022

NP O'Shea was excellent.

Sep 22, 2022

The PA was very knowledgeable and scheduled a test for me.

Sep 19, 2022

I was very satisfied with the service provided. I was grateful for the time and information provided.

Sep 19, 2022

Karen O'shea - immediately recognized I needed a pacemaker. Got me cardiologist ASAP, blood tests. She saved my life.

Sep 15, 2022

[...]. I'm a returning patient after 5 years in Florida and happy to know I still get the same great care as before.

Sep 13, 2022

Just happy to be back at PMG.

Sep 13, 2022

Karen O'Shea was professional, kind, and made me feel very comfortable. She has great bedside manner and is good at what she does, which was very important for me to find in a primary care provider.

Sep 02, 2022

Love Karen O'Shea. She is thorough and always answers all my questions. She is a great medical professional

Aug 28, 2022

Karen Oshea - compassionate, transparent, and supportive

Aug 27, 2022

Karen O'Shea saw me on this date and was just wonderful. I was very concerned about my condition, and she took a wonderful and analytical approach to starting me on the path of well-being and to get to the root of the problem. She is such a great person - very kind and caring - and has a fantastic sense of humor, too! On this day, "Andrea" was not there (may have been on vacation but she is always fantastic. The gal filling in for her that day was so very nice and helpful, too. This is just the best organization.

Aug 25, 2022

My husband keeps threatening to leave NYS after he retires, and I won't because I know that I'll never receive the excellent medical care that I receive at Pulsifer and Strong/Highland Hospital.

Aug 25, 2022

I as 100% pleased with my experience.

Aug 23, 2022

[...] Karen was great.

Aug 18, 2022

Receptionist was extreme my helpful and found me an appointment immediately. Karen is wonderful - listens closely!

Aug 18, 2022

Karen O'Shea is wonderful. Pleasant, great listener, explains clearly, spends needed time, always helpful suggestions.

Aug 17, 2022

Dr Dobrynski and Debbie and Karen are a great team

Aug 16, 2022

Karen O'Shea --right on target: efficient, knowledgeable, decisive

Aug 14, 2022

All good.

Aug 14, 2022

Nurse Karen OShea consistently goes above and beyond to help me understand my current medical needs! She is very kind, caring and has a wealth of information that she shares consistently! She is one in a million- amazing medical provider!

Aug 08, 2022

Karen O'Shea! She's exceptional

Aug 06, 2022

Karen is always patient. She listens to my concerns and helps me see what may be the current path to wellness.

Aug 06, 2022

Karen A Oshea, cannot say enough good things about her and her practice of medicine; affable, thorough, active listener, explained all meds, symptoms and what to do over the course of my health issue.

Aug 06, 2022

Karen is wonderful. Kind, thorough, very knowledgeable

Jul 30, 2022

Karen 0'Shea was great. The nurse who took my vitals was also wonderful!

Jul 13, 2022

Karen O'Shea is top notch, always!

Jul 11, 2022

At Pulsifer medical they are absolutely the best, receptionist, nurses , PA's and Drs.

Jul 08, 2022

Karen really listens & works with you.

Jul 07, 2022

Karen O'Shea is the best! She is helpful, understanding and knowledgeable. She also has a great sense of humor- something I appreciate!

Jul 07, 2022

Karen has an extensive background in cardiac care and provided a very informative, understandable and reassuring explanation, with diagrams, of the reason for my skipped beats, PVCs, how to see them demonstrated on the EKG strip reading printout and pursued further testing to detect any other possible cardiac abnormality that might contribute to my symptoms. I was very fortunate to have such a skilled practitioner available just when I needed it.

Jul 05, 2022

In general the whole process of my medical examination was a very pleasant experience .

Apr 27, 2022

The experience was fine and I feel that my husband and I always receive good care, even during Covid. I appreciate the difficulties concerning staff and protocols. This office has always been very responsive.

Mar 16, 2022

Karen O'Shea - phenomenal care, attention.

Mar 14, 2022

[...] Went extremely well

Feb 28, 2022

Really no problems

Feb 25, 2022

Karen was terrific. She and Dr Suter are both surprisingly responsive and quick with messages and feedback via Mychart.

Feb 25, 2022

Karen O'Shea - A+. All staff were exceptional.

Feb 24, 2022

Dr. Terwilliger and N.P. O'Shea are always right on top of things. Efficient, yet respectful and good listeners. Very good communication from them via My Chart.

Feb 23, 2022

Karen is an exceptional PA who listens carefully and is totally aware of all pertinent medical data

Feb 22, 2022

Karen is an exceptional PA who listens carefully and is totally aware of all pertinent medical data

Feb 22, 2022

[...] Always a positive experience from first phone call to the visits & follow ups.

Feb 21, 2022

Karen O'Shea is ALWAYS EXCELLENT and very helpful

Feb 18, 2022

Karen the NP from Pulsifer. Her follow up was outstanding as was her responsiveness to my concerns

Feb 11, 2022

Karen O'Shea is always a very good listener, which leads to her ability to explain a thoughtful way forward. She is available to make phone calls. She clearly states a course of action that we should try, and follows up to see if it is working. She works really well with Dr. Morris.

Feb 10, 2022

Karen Shea and the receptionist are wonderful.

Feb 07, 2022

[...]-everything was perfect

Feb 06, 2022

Karen O'Shea is the absolute best. She is always courteous, knowledgeable, helpful, fun to talk to, and sympathetic. She knows her stuff and you are so lucky to have her.

Feb 06, 2022

Karen O'Shea is excellent. She takes the time to truly listen, and explains things in a way that makes sense and provides value. She is compassionate and thorough and I really appreciate the level of care she provides.

Feb 04, 2022