At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.8

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.8

Concern the care provider showed for your questions or worries

4.8

Patient Comments

5.0

Great experience

Jan 29, 2025

4.2

Stacy Byrne seemed rushed on the day of my appointment. [...]

Jan 11, 2025

5.0

I literally could not ask for better service

Dec 10, 2024

5.0

All my concerns and questions were treated with attention and kindness.

Nov 28, 2024

5.0

I was really kind of confused during the meeting. However, the PA patiently repeated everything that I was trying so hard to remember, and they never once sighed or rolled their eyes. I felt truly cared for.

Nov 08, 2024

5.0

I felt like every need was provided and more

Oct 08, 2024

5.0

Very informative, answered all questions great

Sep 27, 2024

4.0

Care was excellent. [...]

Aug 21, 2024

5.0

Great

Aug 10, 2024