At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.5

Likelihood of recommending this care provider to others

4.3

Explanations the care provider gave you about your problem or condition

4.5

Care provider's efforts to include you in decisions about your care

4.5

Concern the care provider showed for your questions or worries

4.5

Patient Comments

5.0

Shawna was extremely good. She was very good at going through all the information on my problem making recommendations. She listened to me and we agreed on a course of action. The subject is makes me very anxious and she was very compassionate and understanding. I would give her a recommendation to others

Aug 10, 2024

3.6

I find her to be short and cold.

Mar 30, 2024