At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

4.8

During this visit, did this provider show respect for what you had to say?

4.9

During this visit did this provider give you easy to understand information about these health questions or concerns?

4.8

During this visit, did this provider listen carefully to you?

4.8

During this visit, did this provider explain things in a way that was easy to understand?

4.7

Patient Comments

The NP listened to concerns the one initial visit, although It felt rushed. [...]

Sep 10, 2024

The nurse practitioner Erin was great! She was professional yet compassionate, gave super explanations and was very patient with my questions. She took her time and didn't seem rushed.

Sep 07, 2024

4.2

I felt that she spoke more directly to my daughter who accompanied me with eye contact and words. Yes I am 69 however I am not impaired mentally or physically.

Jul 14, 2024

5.0

Very professional in every way

Jun 20, 2024

5.0

Provider was outstanding. I had a fall experience. Some urinary changes. Provider quickly grasped my concerns about other issues in urinary system might have been effected also! I am impressed!!!! She ordered ultra sound to make sure changes have not happened. That is true intervention/prevention following body fall.

Jun 07, 2024

5.0

This nurse practitioner is very experienced and knowledgeable. She discovered a serious problem that needed attention. This problem had almost no symptoms that would point to my problem. She also fixed the relatively minor problem that was the original complaint by changing a prescription and results were apparent within 24 hours.

Jun 07, 2024

5.0

Excellent experience

May 28, 2024

5.0

Erin was excellent. It was a very thorough appointment. I felt so good about my post OP visit with her.

May 01, 2024