Contact
Locations
St. James Medical Office Building
7309 Seneca Road North, Entrance E, Suite 109
Hornell, NY 14843
About Me
* Family Medicine
* Express Care
* Family Medicine
* Express Care
Certified Specialties
Physician Assistant - National Commission on Certification of Physician Assistants
Credentials
Education
MSPAS | Daemen College. Physician Assistant. 2014
Ratings & Comments
At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.
Ratings
Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)
Likelihood of recommending this care provider to others
Explanations the care provider gave you about your problem or condition
Care provider's efforts to include you in decisions about your care
Concern the care provider showed for your questions or worries
Patient Comments
Great
Dec 31, 2025
I have often recommended this facility to others
Dec 11, 2025
Alicia is wonderful. She always listens to all my worries. A kind caring person.
Dec 07, 2025
Good
Dec 07, 2025
Always friendly, courteous and showed a genuine interest in my past, present and future medical and health.
Jul 15, 2025
Alicia, is a very caring provider. I've never walked away thinking I was hurried.
Jul 09, 2025
Very easy process and examination
Jun 30, 2025
Everything goes very well and feel your carred for
Jun 20, 2025
I needed advice on a potential work place exposure. I had never met with this PA (McHale) before, and I met with her as it was urgent. She was cold and curt when I was asking for expert advice - told me it was up to me what I wanted to do. I didnt know what to do. [...]
Jun 20, 2025
All was a great experience!!!! Thank you!!!!
Jun 17, 2025
Kind and thorough
Apr 25, 2025
I love Alicia she listens and discusses and clearly cares. [...] I can see Alicia tries to overcome this problem in her demeanor. But more time would be nice.
Feb 27, 2025
All good
Jan 25, 2025
My provider has been wonderful helping me to achieve my goal of being able to come off of my blood pressure and cholesterol meds after losing 50 lbs.She's helped by both tapering me off of the meds and supporting my decision to do so.
Jan 20, 2025
I've recommended my provider to many
Jan 10, 2025
Great interaction... Greater concern over what was heard versus what was said.
Jan 02, 2025
I have always been treated with the highest level of care . I can not think of one time my provider wasn't attentive to all of my questions or concerns.
Dec 12, 2024
I will get any future mammogram here! This place and the staff was amazing!
Oct 05, 2024
Alicia was awesome!! She always knows how to treat her patients
Sep 24, 2024
PA McHale who worked with me was knowledgeable and very friendly and nice. Her nurse remembered taking care of my dad in a nursing home. My dad passed away 6 years before. A good memory with the 100s of patients she's seen since.
Jun 09, 2024
[...] I called with an emergency and got in, in 25 minutes. Alicia McHale saw me that day. My provider is Dr. Hur. Alicia did a great job just as Dr. Hur wouldve.
Jun 09, 2024
Everything is good needs no improvement
May 18, 2024
Just feeling rushed, could I have a little more time please?
May 03, 2024
I think that I need a little more time to discuss some of the issues I have, sometimes I feel like I'm rushed.
May 03, 2024
[...] I like my PA [...]
May 02, 2024
It had been a year since our last check up due to maternity leave. The whole time spent was asking questions and looking at the computer screen [...]
Apr 24, 2024
Alicia is always thoughtful and listens to any problems I have. I have always felt heard at my visits.
Apr 21, 2024
Alicia is very friendly and to the point.
Apr 19, 2024
Alicia McHale is amazing!!
Apr 05, 2024
Our experience was great!
Mar 31, 2024
I'd love to get my older daughter as a patient with Alicia.
Mar 31, 2024
We LOVE Alicia!!! So lucky to have her as our health care provider!
Mar 31, 2024
I always recommend this office.
Mar 17, 2024
Alicia McHale is always respectful and helpful. She takes time to listen to concerns and does her best to figure it out quickly.
Mar 17, 2024
Alicia Always responds to my questions promptly, whether via a message or phone call.
Mar 07, 2024
Alicia is an excellent provider, always ready to listen and help.Thank you
Mar 01, 2024
Experience was very good
Feb 18, 2024
My provider never acts rushed always has time for my questions
Feb 18, 2024
[...]. Everyone is pleasant and got me in and out timely
Feb 06, 2024
Alicia is always friendly, pleasant to speak with and addresses all questions quickly. Person that did blood work was also very friendly sorry I didn't get her name
Feb 06, 2024
[...]. Everyone works so very well together to provide me with excellent health care.
Jan 21, 2024
I have had Alicia as my provider for several years. I always feel welcomed by her and her nurses. My questions and concerns are always addressed . I never feel rushed out of the office and I that everyone is attentive to all my needs . I couldn't really think of anything I could think to add to improve my experience. Over the years I have never had a bad experience or visit.
Jan 21, 2024
[...] Alecia & Niki, the supervisor all were great [...]
Jan 17, 2024
[...]. Everything went fine with my visit.
Aug 28, 2023
[...] All did their jobs well.
Aug 28, 2023
I love Alicia! When I have a question or a refill, I get a quick response.
Aug 20, 2023
I love Alicia and her team!
Aug 20, 2023
You're doing a good job.
Aug 19, 2023
Alicia is always very attentive to me. She listens to my concerns and always helps me find a solution. I never feel rushed or my concerns insignificant. I can message her with a concern and I always get a response.
Aug 09, 2023
Alicia does listen and always takes care of my questions and needs.
Aug 04, 2023
They all are outstanding. Alicia is the best at making me feel heard!! I have recommended 2 friends - they are now with Alicia and feel the same.
Jul 18, 2023
I hear distressing things about many people and their health care providers - but so fortunate that I am with a group that is professional and compassionate.
Jul 18, 2023
I fully respect & trust Dr. McHale!! She cares about me & listens very well.
Jul 13, 2023
[...], the dr. was wonderful as always.
Jul 13, 2023
I have been going to this facility for years now always very clean. Everyone is friendly and no long waiting time which I hate.
Jun 16, 2023
Alicia is awesome [...]
Jun 16, 2023
I'm happy that I made the switch from my old dr. And would recommend this office to anyone that is looking for a new Dr.
Jun 14, 2023
Alicia McHale continues to provide excellent care. The young man who was the RN that worked with me that day was also excellent, don't recall his name. I
May 26, 2023
I am very happy with the care I receive. [...].
May 26, 2023
Alicia McHale is my PA. She listens and responds to concerns in a friendly, yet precise manner. At the end of the visit she always checks with me to see if I have any other concerns or questions. She combines efficiency with compassion and I am very pleased she is my health provider.
May 19, 2023
Very pleased with Alicia.
May 13, 2023
Each time I visit I am heard, the care providers are friendly
Apr 05, 2023
Don't make the patient feel rushed. [...]
Mar 23, 2023
Alicia is always respectful and friendly. She answers questions in a way I understand.
Mar 12, 2023
Jackie,Rikki, and Alicia there always exclenent
Mar 02, 2023
Alicia McHale is very attentive.
Feb 20, 2023
Alicia is outstanding [...] The nurses/receptionists are always wonderful.
Feb 13, 2023
All good!!
Feb 13, 2023
This office has been wonderful. I have recently moved my husband to this office. I have 2 female elderly friends that now go to Alicia and "they love her" -
Feb 13, 2023
Alicia McHale P.A. I like how well she takes care of me and my requests for help. I use the patient portal and how efficient it is.
Feb 10, 2023
[...] It was very good.
Jan 26, 2023
Alicia McHale has done an excellent job helping me with my diabetes. More than any other provider I've had!
Jan 24, 2023
[...]. Everything was excellent.
Jan 13, 2023
PA McHale is excellent!
Jan 13, 2023