Contact
Locations
Medical Office Building
7309 Seneca Road North, Suite 109
Hornell, NY 14843
About Me
* Family Medicine
* Express Care
* Family Medicine
* Express Care
Certified Specialties
Physician Assistant, Internal Medicine - National Commission on Certification of Physician Assistants
Credentials
Education
MSPAS | Daemen College. Physician Assistant. 2014
Ratings & Comments
At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.
Ratings
During this visit, did this provider spend enough time with you?
During this visit, did this provider show respect for what you had to say?
During this visit did this provider give you easy to understand information about these health questions or concerns?
During this visit, did this provider listen carefully to you?
During this visit, did this provider explain things in a way that was easy to understand?
Patient Comments
Alicia was awesome!! She always knows how to treat her patients
Sep 24, 2024
PA McHale who worked with me was knowledgeable and very friendly and nice. Her nurse remembered taking care of my dad in a nursing home. My dad passed away 6 years before. A good memory with the 100s of patients she's seen since.
Jun 09, 2024
[...] I called with an emergency and got in, in 25 minutes. Alicia McHale saw me that day. My provider is Dr. Hur. Alicia did a great job just as Dr. Hur wouldve.
Jun 09, 2024
Everything is good needs no improvement
May 18, 2024
Just feeling rushed, could I have a little more time please?
May 03, 2024
I think that I need a little more time to discuss some of the issues I have, sometimes I feel like I'm rushed.
May 03, 2024
[...] I like my PA [...]
May 02, 2024
It had been a year since our last check up due to maternity leave. The whole time spent was asking questions and looking at the computer screen [...]
Apr 24, 2024
Alicia is always thoughtful and listens to any problems I have. I have always felt heard at my visits.
Apr 21, 2024
Alicia is very friendly and to the point.
Apr 19, 2024
Alicia McHale is amazing!!
Apr 05, 2024
Our experience was great!
Mar 31, 2024
I'd love to get my older daughter as a patient with Alicia.
Mar 31, 2024
We LOVE Alicia!!! So lucky to have her as our health care provider!
Mar 31, 2024
I always recommend this office.
Mar 17, 2024
Alicia McHale is always respectful and helpful. She takes time to listen to concerns and does her best to figure it out quickly.
Mar 17, 2024
Alicia Always responds to my questions promptly, whether via a message or phone call.
Mar 07, 2024
Alicia is an excellent provider, always ready to listen and help.Thank you
Mar 01, 2024
Experience was very good
Feb 18, 2024
My provider never acts rushed always has time for my questions
Feb 18, 2024
[...]. Everyone is pleasant and got me in and out timely
Feb 06, 2024
Alicia is always friendly, pleasant to speak with and addresses all questions quickly. Person that did blood work was also very friendly sorry I didn't get her name
Feb 06, 2024
[...]. Everyone works so very well together to provide me with excellent health care.
Jan 21, 2024
I have had Alicia as my provider for several years. I always feel welcomed by her and her nurses. My questions and concerns are always addressed . I never feel rushed out of the office and I that everyone is attentive to all my needs . I couldn't really think of anything I could think to add to improve my experience. Over the years I have never had a bad experience or visit.
Jan 21, 2024
[...] Alecia & Niki, the supervisor all were great [...]
Jan 17, 2024
[...]. Everything went fine with my visit.
Aug 28, 2023
[...] All did their jobs well.
Aug 28, 2023
I love Alicia! When I have a question or a refill, I get a quick response.
Aug 20, 2023
I love Alicia and her team!
Aug 20, 2023
You're doing a good job.
Aug 19, 2023
Alicia is always very attentive to me. She listens to my concerns and always helps me find a solution. I never feel rushed or my concerns insignificant. I can message her with a concern and I always get a response.
Aug 09, 2023
Alicia does listen and always takes care of my questions and needs.
Aug 04, 2023
They all are outstanding. Alicia is the best at making me feel heard!! I have recommended 2 friends - they are now with Alicia and feel the same.
Jul 18, 2023
I hear distressing things about many people and their health care providers - but so fortunate that I am with a group that is professional and compassionate.
Jul 18, 2023
I fully respect & trust Dr. McHale!! She cares about me & listens very well.
Jul 13, 2023
[...], the dr. was wonderful as always.
Jul 13, 2023
I have been going to this facility for years now always very clean. Everyone is friendly and no long waiting time which I hate.
Jun 16, 2023
Alicia is awesome [...]
Jun 16, 2023
I'm happy that I made the switch from my old dr. And would recommend this office to anyone that is looking for a new Dr.
Jun 14, 2023
Alicia McHale continues to provide excellent care. The young man who was the RN that worked with me that day was also excellent, don't recall his name. I
May 26, 2023
I am very happy with the care I receive. [...].
May 26, 2023
Alicia McHale is my PA. She listens and responds to concerns in a friendly, yet precise manner. At the end of the visit she always checks with me to see if I have any other concerns or questions. She combines efficiency with compassion and I am very pleased she is my health provider.
May 19, 2023
Very pleased with Alicia.
May 13, 2023
Each time I visit I am heard, the care providers are friendly
Apr 05, 2023
Don't make the patient feel rushed. [...]
Mar 23, 2023
Alicia is always respectful and friendly. She answers questions in a way I understand.
Mar 12, 2023
Jackie,Rikki, and Alicia there always exclenent
Mar 02, 2023
Alicia McHale is very attentive.
Feb 20, 2023
Alicia is outstanding [...] The nurses/receptionists are always wonderful.
Feb 13, 2023
All good!!
Feb 13, 2023
This office has been wonderful. I have recently moved my husband to this office. I have 2 female elderly friends that now go to Alicia and "they love her" -
Feb 13, 2023
Alicia McHale P.A. I like how well she takes care of me and my requests for help. I use the patient portal and how efficient it is.
Feb 10, 2023
[...] It was very good.
Jan 26, 2023
Alicia McHale has done an excellent job helping me with my diabetes. More than any other provider I've had!
Jan 24, 2023
[...]. Everything was excellent.
Jan 13, 2023
PA McHale is excellent!
Jan 13, 2023
MyChart is a wonderful thing. Dr. & nurses are very good.
Dec 29, 2022
Dr .McHale is always very prompt at getting back to me with any questions: She is very through all with my visits.
Dec 29, 2022
Every interaction I have with Alicia McHale and the team at the office has been professional and courteous. Both my husband and I are patients of Alicia and cannot say enough good about every one of our interactions with her. We also appreciate how very quickly lab results are available to us.
Dec 26, 2022
PA McHale continues to provide me with care above and beyond my expectations. I especially appreaciate how quickly she repsinds to messages on My Chart.
Dec 14, 2022
I am completely satisfied with my experience. I cannot think of anything that would improve it.
Dec 14, 2022
[...] all is good
Dec 10, 2022
[...] All is good
Dec 10, 2022
I feel very safe with this doctor totally trust her and respect her, she remembers all our conversations and reply back to me very fast.
Dec 10, 2022
Alicia is absolutely great, hands down my favorite primary care doctor I've had In my life. I definitely feel extremely comfortable with her!
Dec 09, 2022
They are very understanding and do their best to do the very best for me.
Oct 06, 2022
I think everything is fine as is.
Oct 06, 2022
Keliegh at the front desk. Friendly and professional. Alicia is a great provider
Oct 05, 2022
Everything is good!
Oct 05, 2022
[...] it was a great visit
Sep 06, 2022
Alicia McHale is amazing!
Sep 06, 2022
My experience as excellent. [...].
Sep 02, 2022
I had an ear infection and was able to get an appointement the very next day. Amazing! I arrived early and was treated before my appoinment time. Incredible! There was debris in my ear canal that needed to be removed. That can be very painful. PA McHale removed it adroitly and with minimal discomfort. I appreacited that. Everyone is the prqactice is so friendly and helpful. I am extremely happy with the care I receive there.
Sep 02, 2022
I don't usually see Alicia but Kim was out.. I sent a message via mychart the night before and Alicia responded promptly. I responded and made an appt that afternoon. Got in quickly and appt was quick.. But every question was answered and I did not feel rushed.
Aug 23, 2022
Everything seem to be in order
Jul 21, 2022
Alicia McHale, PA is excellent!
Jul 20, 2022
Alicia McHale - she is excellent, a big upgrade over my last PCP.
Jul 19, 2022
I am extremely satisfied with everything.
Jul 19, 2022
Place Alicia McHale PA in more leadership positions. She IS Awesomazing.
Jul 05, 2022
I Appreciate Y'all For Taking Excellence Seriously.
Jul 05, 2022
Was able to complete both routine checkup and had blood workup done following examination without any delay. [...]
Jun 30, 2022
Attended to right away and was given a change in prescription medicine provider at lower costs
Jun 30, 2022
O% YOUVE' ALL BEEN /ARE VERY KIND AND THE MOST UP RESPECTFUL PEOPLE :)
Jun 20, 2022
Alicia McHale and Dr. Ashdown have taken very good care of me. Always listen to my feelings and take that into consideration. Also Susan Robshaw has helped me out alot on paperwork and calls that needed to be done for my medical rides. I do not personall know all the names of the nurses, but they are all caring and friendly. Great team work here!!!
Jun 16, 2022
ALICIA MCHALE IS AN EXCELLENT PROVIDER. SHE LISTENS, RESPONDS AND IS KNOWLEDGEABLE. I FULLY TRUST HER CARE.
Jun 09, 2022
Alicia McHale has always been very attentive to my needs. She always responds promptly on the patient portal. The nurses are always pleasant. The x-ray department was very patient and kind.
May 31, 2022
I am a.ways pleased with the service at St James.
May 31, 2022
My visit was great!
May 12, 2022
[...] I'm very happy!
May 12, 2022
Alicia is always amazing and I'm so thankful to have her as my primary! The LPN that does vitals for her is also so sweet.
May 03, 2022
[...] Ya'll are great
May 03, 2022
Alicia McHale - she is excellent, very caring and remembers all our conversations, I feel I am in very good hands with her. We talk many things thru to found out what Is best for me. I use My Chart a lot and she will answer me right away even on the weekends at times.
Apr 29, 2022
[...] Everything was very good .
Apr 29, 2022
Slow down a bit more. I felt a little rushed thru the visit, however, overall it was a pleasant experience.
Apr 22, 2022
We are new to the area and required medications to be filled prior to our appointment date. All were filled without question, and our first visit was quite pleasant.
Apr 22, 2022
I find them all to be personable, professional, thorough & knowledgeable.
Apr 19, 2022
I was satisfied with this visit. I have always gotten excellent care.
Apr 19, 2022
Alicia was great! I received an appt with her less than an hour after I contacted the office with my problem.
Apr 18, 2022
I just recently began to see Alicia McHale when my previous provider left. I have been satisfied with her care for the 3 visits I've seen her.
Apr 16, 2022
Everyone I dealt with was courteous and pleasant
Apr 14, 2022
Alicia Mchale - she knows me very well, she listens & remember all my problems. And tries her best to find best way.
Apr 07, 2022
[...] - all good.
Apr 07, 2022
I feel very comfortable in her hands & she reply to my message ASAP.
Apr 07, 2022
Sue, Alicia's nurse, was very sympathetic to my needs and having to walk with a cane. Alicia has been very involved in my care regarding this recent medical issue, and I appreciate her hard work and dedication to helping me get answers asap.
Mar 30, 2022
The LPN I saw before Alicia was wonderful but I don't know her name was. Alicia is fantastic too and so knowledgeable. The best provider I've had in 32 almost 33 years.
Mar 27, 2022
I'm very happy to have Alicia as my doctor.
Feb 09, 2022