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Susan V. Rockwell, MD

Primary Care , Pediatrics

4.9 out of 5 stars
Accountable Health Partner Accountable Health Partners (AHP) is a network of over 2,000 community and UR medical faculty and a dozen leading hospitals throughout the region. AHP offers a full range of care.
Accepting New Patients

Contact

Appointment (585) 229-2215

About Me

Certified Specialties

Family Medicine - American Board of Family Medicine/Sleep Medicine

Credentials

Residency & Fellowship

Residency, Family Medicine, Middlesex Hospital. 1990 - 1993

Ratings & Comments

At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

4.9 stars

During this visit, did this provider show respect for what you had to say?

4.9 stars

During this visit did this provider give you easy to understand information about these health questions or concerns?

4.8 stars

During this visit, did this provider listen carefully to you?

4.9 stars

During this visit, did this provider explain things in a way that was easy to understand?

4.9 stars

Patient Comments

This hospital & personal is always beyond any hospital in area

Jul 13, 2024

Dr. Rockwell is the only doctor I've ever seen that made me totally comfortable and trusting

Jul 05, 2024

5.0 stars

Doctor Rockwell is the best! She explains things to me and we come up with a plan for my health care.

Jun 30, 2024

5.0 stars

She was truly outstanding.

Mar 12, 2024

4.6 stars

One of the best

Mar 11, 2024

5.0 stars

Dr. Rockwell is very knowledgeable and up to date with the latest medical advice. It's always a pleasure to see her.

Mar 06, 2024

5.0 stars

Excellent care and smile!

Feb 23, 2024

5.0 stars

[...] She was a fill in for the practice. Excellent doctor.

Feb 22, 2024

5.0 stars

Our doctor explained the side effects of the Paxlovid and made us feel comfortable with our judgment about toleration.

Jan 30, 2024

5.0 stars

By far the best primary care doctor I have ever had. She has whipped me in to shape and helped improved my cholesterol and blood pressure. So sad she is leaving the practice.

Dec 08, 2023

5.0

The Dr was very thorough and really took the time to talk to me - she asked lots of questions about my health and took her time. I felt like she had not other patients when she was with me.

Sep 12, 2023

5.0

I felt valued - Sometimes does not happen as approaching 80!

May 18, 2023

Dr. Rockwell took a good amount of time and did not rush. She is a good listener and does not "talk down" to her patients.

Apr 14, 2023

Dr. Rockwell was new to me but she was awesome.... Clear, concise, kind....

Apr 07, 2023

She was very professional and personable. She thought carefully about the treatment needed for my condition

Mar 28, 2023

5.0

This was a very good visit all around and the Dr. Was excellent!

Dec 25, 2022

5.0

Dr. Rockwell is always helpful and asks good questions.

Nov 21, 2022

5.0

Best Dr. I have ever been associated with.

Oct 28, 2022

5.0

Dr. Rockwell cares about me in a personal way & my health plan & my well being.

Sep 08, 2022

4.6

Dr. agreed I need to see a specialist.

Jul 14, 2022

5.0

Awesome! Wish I could see Dr. Rockwell as my primary care physician.

Jul 13, 2022

5.0

Dr. Rockwell was excellent. She took the time to explain things thoroughly and made me feel as if she was genuinely concerned about my health. Although she is not my usual provider, I would definitely recommend her to anyone seeking a primary care provider.

Jun 18, 2022

5.0

I would be happy to have Dr. Rockwell see me at any time I need to see a doctor.

May 02, 2022

3.0

After explaining my symptoms, the physician asked me more questions - especially whether or not if I were pregnant. When I said there's no possibility of pregnancy, she asked how. When I provided an explanation of how it couldn't be possible she made a few statements which I found unprofessional and made me feel as though she still didn't believe what I was saying. If she was trying to be comical and lighten the mood, I didn't find it appropriate considering my situation at that time.

Apr 16, 2022

5.0

I am very grateful for Dr. Rockwell. She has been so helpful.

Mar 25, 2022