At University of Rochester Medicine, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URochester Medicine partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.9

Explanations the care provider gave you about your problem or condition

4.9

Care provider's efforts to include you in decisions about your care

4.9

Concern the care provider showed for your questions or worries

5.0

Patient Comments

5.0

Both of them were very good

Jul 28, 2026

5.0

This place saved my life. I will be an advocate for URMC and the fine care all of them have provided in a way you won't see before. I promise!

Jun 15, 2026

5.0

Dr. Spooner, was very good at her job and very knowledgeable

Jun 07, 2026

5.0

When I shared about bringing my two procedures she shared in lamen's terms of risk factors! AlwaysGood have the nurses & doctors toGive that excellent care!

Jun 06, 2026

5.0

The NP I worked with was very personable, thorough, and explained each portion of the procedure and how the anesthesia works with It. I truly enjoyed her!!!

Jun 01, 2026