At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.8

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.8

Concern the care provider showed for your questions or worries

4.8

Patient Comments

5.0

NP provider was very patient in answering questions

Nov 10, 2024

3.4

Jamie gave all the information, here it is, make your decision and let us know. Felt like I was treated as if I unable to understand what she was telling me

Oct 13, 2024

5.0

Jamie was her usual, excellent self. I feel confident and comfortable with her care

Sep 23, 2024

5.0

PA was very pleasant to discuss any issues

Sep 17, 2024

5.0

Good

Sep 03, 2024

5.0

Jamie was very informative and concerned about my questions. She knew her stuff!!

Aug 25, 2024

5.0

Best hospital. We drive up from central Pennsylvania.

Aug 22, 2024

5.0

Jamie is great

Jul 20, 2024

4.9

We ordered more tests to get more information.

Jul 10, 2024

4.5

My experience was good.

Jul 05, 2024

5.0

Provider was excellent, personable, explaining issues in layman's terms and responding to questions.

Jun 22, 2024

5.0

Jamie and Dr. Wu are excellent

Jun 14, 2024

5.0

Good

Jun 03, 2024

5.0

Jamie is excellent.

May 26, 2024

5.0

The care provider made me feel comfortable about planning the process for my upcoming care.

May 16, 2024

5.0

Good

May 15, 2024

5.0

I am so glad that I found this provider

May 05, 2024

5.0

Overall the nurse and Jamie Conner were outstanding caregivers and made sure everything was addressed properly. They were true professionals in every sense of the word.

Apr 26, 2024

4.9

Good

Apr 15, 2024

2.1

[...] I will say she was professional and did listen to me. I was not a happy camper when I left. [...]

Apr 10, 2024

5.0

Jamie was very thorough, knowledgeable and had a pleasant manner of communicating the test results. I felt as if I was well taken care of when I left.

Mar 29, 2024

5.0

I would definitely recommend this practice and the doctors And staff.

Mar 15, 2024