At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

4.8

During this visit, did this provider show respect for what you had to say?

4.8

During this visit did this provider give you easy to understand information about these health questions or concerns?

4.7

During this visit, did this provider listen carefully to you?

4.8

During this visit, did this provider explain things in a way that was easy to understand?

4.8

Patient Comments

First time meeting the primary doctor. Was business like and seemed rushed.

Sep 05, 2024

The nurse practitioners and the doctor I have seen were all wonderful. I have very listened to and cared for. I have had excellent attention given to my concerns and medical situations. I am very grateful!

Aug 24, 2024

I have a lot of respect for Dr. Rast and trust any decisions and care she provided to me

Aug 17, 2024

Dr Rast is the best.

Aug 04, 2024

5.0

I would recommend if they lved in [...]; otherwise, too far to drive.

Jan 23, 2024

1.0

Dr. Rast was unusually short and disinterested in my concerns.

Nov 30, 2023

5.0

I have a short history with Dr. Rast but she's been great so far !

Nov 29, 2023

5.0

Very much like this doctor

Nov 08, 2023

5.0

I love Dr. RAST. She is so professional. Listens to all my questions and helps and encourages me to take good care of myself.

Oct 25, 2023

5.0

Care is great [...].

Oct 22, 2023

5.0

Dr. Rast is an excellent doctor. She listens is thorough and explains treatment options.

Oct 20, 2023

3.0

[...] Provider Is impersonal and more about test numbers than what Is going on with me. [...] She appears more Interested In treating the chart as opposed to the customer. .

Oct 05, 2023

5.0

Dr. Rast always listens A& explains things well. I'm very comfortable with her. Would highly recommend her.

Sep 22, 2023

5.0

I will follow Katherine Rast [...]

Aug 09, 2023

5.0

Thank you Dr. Rast. You have been a large contributor to my well-being and I truly appreciate it.

Jul 18, 2023

5.0

Dr. RAST IS GREAT.

Jun 30, 2023

5.0

Love Dr. Rast. She is a wonderful, professional doctor .

Apr 15, 2023

Recently transferred from my pediatrician to Dr. Rast and she has been remarkably dismissive of my ADHD. [...] Ultimately I'm hoping to leave this practice as soon as I can find a new provider because of how bad my experiences with Dr. Rast have been.

Apr 14, 2023

5.0

Dr Rast never rushes you, but I understand that she has many patients to see but she definitely takes the time you need for any questions or concerns

Apr 12, 2023

5.0

Outstanding always.

Apr 11, 2023

5.0

Love Dr Rast and staff

Apr 07, 2023

Love Dr. Rast

Apr 07, 2023

Excellent Provider

Feb 24, 2023

5.0

Dr. Rast is excellent - best dr. I have EVER HAD.

Feb 17, 2023

5.0

So happy with Dr. Rast!

Feb 06, 2023

5.0

Excellent experience.

Jan 30, 2023

5.0

Dr. Rast is kind and very easy to understand. But above all else she a true professional.

Jan 25, 2023

5.0

Dr Rast is very attentive and knowledgeable

Jan 20, 2023

5.0

Dr. Rast is the best.

Jan 06, 2023

5.0

My experience with Dr. Rast was very good.

Jan 04, 2023

Dr. Rast is not as warm and caring [...]

Jan 02, 2023

5.0

Dr. Rast is outstanding... Very comfortable and safe feeling she make you feel with my health

Dec 04, 2022

5.0

Dr. Rast is professional and listens to any concerns I have.

Nov 11, 2022

5.0

Dr Rast is very good at listening,and explains what I don't understand she is a very concerning Dr. I'm very glad to have her taking care of me , I trust her completely

Oct 30, 2022

5.0

Friendly and good at her job

Oct 21, 2022

5.0

She really listens.

Sep 07, 2022

5.0

Excellent services and care from all.

Jun 29, 2022

5.0

I especially appreciated Dr. Rast's referencing other patients' positive experiences of a medication new to me.

Jun 24, 2022

5.0

I totally trust Dr. Rast

May 13, 2022

5.0

Sometimes I feel like she makes assumptions rather than actually listening to what I am saying.

May 07, 2022

4.6

This was my 1st visit with a new PCP. Good overall impression with her.

Apr 18, 2022

1.4

Unthoughtful, not thorough, felt "attacked" initially over a medication I'm on that a PA in that office prescribed.

Mar 25, 2022

5.0

Very good.

Mar 22, 2022

5.0

Dr. Rast is a breath of long awaited fresh air in a primary care physician. She listens, respects a patient's needs and is direct, honest about health care. I am greatly appreciative she is part of the Thompson Family Practice and I have the opportunity to have her for my primary care physician.

Feb 19, 2022