At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.8

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.8

Concern the care provider showed for your questions or worries

4.9

Patient Comments

5.0

Friendly and knowledgeable

Aug 09, 2025

5.0

I especially like that things are explained very well. I appreciate it.

Jul 12, 2025

5.0

I would recommend him to friends and family.

Jun 22, 2025

5.0

The best experience I have ever had. Dr. Gilfert was extremely professional and personable. I would recommend him a million times.

Jun 20, 2025

5.0

Dr. Gilfert is professional, caring, timely, and thorough. I appreciated his down to earth deamenor and care.

Jun 17, 2025

5.0

Again I'll say it... I ALWAYS have a great experience with Dr. Gilfert.

Apr 18, 2025

5.0

Everyone was so kind! It was evident that I was scared to have the procedure done and they tolerated my talkative nature with the same : ) I would highly recommend Jones and your team to anyone

Apr 11, 2025

5.0

Very concerned

Apr 09, 2025

5.0

There is no doctor that loves feet like Dr Gilfert. He is great!

Mar 19, 2025

5.0

I always rave about this office as everyone is very nice

Mar 19, 2025

5.0

Dr Gilfert is the best

Mar 17, 2025

5.0

They are all absolutely wounderful

Feb 09, 2025

5.0

Dr Gilfert was wonderful

Jan 10, 2025

5.0

Dr. Gilfert has always been our go to doctor for anything foot related. We don't ask our primary for a referral. We know who we want to see

Dec 08, 2024

5.0

Dr. Gilfert is awesome and I recommend him to everybody

Nov 29, 2024

5.0

Dr. Was very thorough and explained the problem and the process to relieve pain.

Oct 28, 2024

5.0

Always well cared for. Thorough treatment, well informed. Feel good about my hrealthcare.

Oct 18, 2024

5.0

Good

Sep 28, 2024

5.0

Dr. Gilfert was very friendly, professional, and thorough.

Sep 17, 2024

5.0

The doctor was amazing and explained everything so my autistic daughter could understand.

Sep 14, 2024

5.0

Dr. Gilfert is very kind, understanding & friendly provider

Sep 07, 2024

5.0

Dr. Gilfert is quite but very thorough. He explained everything very clearly and he has a wonderful sense of humor that makes you feel comfortable.

Aug 24, 2024

5.0

My wife recommended him. I would recommended him to my friends.

Aug 03, 2024

5.0

Dr. Gilfert and his staff do a great job. Excellent care in every repect.

Jul 14, 2024

5.0

Again, Dr Gilfert has been outstanding in my care. (Broken foot & another minor concern.)

Jul 14, 2024

5.0

Dr. Gilfert has always provided wonderful care. We are fortunate to have him.

Jul 08, 2024

5.0

I've always had great service at this office.

Jul 06, 2024

5.0

He was very caring and understanding of my fear about any surgery if needed as in the past I have gotten infections after the surgery !

Jun 29, 2024

5.0

Dr. Gilfert keeps my foot health in excellent condition. Keeps my toe nails at an appropriate length.

Jun 15, 2024

5.0

Dr. Gilfert is a very kind & caring provider very professional.

May 18, 2024

5.0

Like the doctor

Apr 08, 2024

5.0

Nothing bad to report. My medical personnel are all good. Very good

Mar 25, 2024

5.0

Dr. Gilfert is an excellent Dr. I would highly recommend him

Feb 19, 2024

5.0

Dr. Gilfert is the first doctor in quite a long time that actually looked at my file before my appointment!! No doctor has taken the time until now to review my issues and xrays, so he already had background on why I was there.

Oct 17, 2023

1.8

Known this doctor forever when he first started his practice [...]. Liked him at the time. He has been in his field too long and shows very little empathy for this patient. [...]

Oct 01, 2023

5.0

Recommended this provider to my sister in law. She is now a patient of his.

Sep 08, 2023

5.0

They are all doing an excellent job

Aug 06, 2023

5.0

Great doctor. Very knowledgeable and professional

Jul 10, 2023

5.0

Dr. Gilfert is a very caring & understanding Doctor, I would highly recommend him to anyone.

Jun 23, 2023

5.0

He was very knowledgeable and confident with handling my concerns. He explained his procedure after listening to my explanation of what the problem was and Implemented a plan for resolving.

Jan 20, 2023