At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

4.9

During this visit, did this provider show respect for what you had to say?

4.9

During this visit did this provider give you easy to understand information about these health questions or concerns?

4.8

During this visit, did this provider listen carefully to you?

4.8

During this visit, did this provider explain things in a way that was easy to understand?

4.9

Patient Comments

Just Great

Sep 26, 2024

Chelsea is a very caring she listens to you.

Sep 16, 2024

She was rushed, seemed dismissive of my problem, not much interested in my input.

Aug 29, 2024

She (the provider) is very good for what I have, and she is always willing to find out of my situation for me.

Aug 26, 2024

Very professional. And caring

Aug 08, 2024

3.8

Dr apparently had a bad day or previous patient. Not usual friendliness in fact very quick to say a return in one year or my primary Dr could write prescription s. I felt pushed off.

Jun 20, 2024

5.0

Chelsea is an excellent provider!

Jun 04, 2024

5.0

Good

May 29, 2024

5.0

[...] She did make the effort which successfully got me into an OR in 3 more days instead of making me wait 14 more days. So that was good.

May 25, 2024

5.0

Very kind.

Apr 22, 2024

5.0

Enjoy her and her professionalism

Mar 23, 2024

5.0

Chelsea Jones was professional, caring, listened well and explained things clearly.

Mar 21, 2024

4.6

She is a great choice in my medical care.

Mar 21, 2024