At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.7

Likelihood of recommending this care provider to others

4.7

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.8

Concern the care provider showed for your questions or worries

4.7

Patient Comments

5.0

Very caring

Sep 13, 2025

5.0

Knows her stuff and was caring and personal.

Sep 01, 2025

5.0

Very professional and caring. Answered all questions asked.

Aug 24, 2025

5.0

Again, everyone has been wonderful and I feel I have a wonderful group of doctors, PAs, NAs helping me.

Aug 10, 2025

5.0

Chelsea Jones - layed out all my options for dealing with prostrate issues.

Aug 03, 2025

5.0

Chelsea listened, clarified my questions & conerns, & shared her concerns. Together we came to the right choice for me.

Aug 02, 2025

5.0

She listened to me ! Witch awesome and very nice & and personal

Jul 31, 2025

5.0

Extremely happy with the urologist.

Jul 31, 2025

5.0

Gratitude and appreciation of doctors direction of my health concerns!

Jul 16, 2025

5.0

P.A Chelsea Jones was very nice and I would refer family and friends to her

Jul 10, 2025

4.6

Dr Jones is a good curtieous person and tells me I believe what is going to happen next , or what is the problem or not

May 01, 2025

5.0

Kind and courteous!

Apr 19, 2025

5.0

Everyone was great

Apr 12, 2025

5.0

Chelsea was caring, kind but professional.

Apr 09, 2025

5.0

Great

Mar 22, 2025

5.0

Good

Mar 02, 2025

5.0

Very helpful discusses treatment and options for the future treatment

Feb 21, 2025

5.0

She is professional and great

Feb 05, 2025

4.8

Thorough and responsive,good listener.

Dec 11, 2024

5.0

Good experience

Dec 07, 2024

5.0

Very good professional

Oct 27, 2024

5.0

Just Great

Sep 26, 2024

5.0

Chelsea is a very caring she listens to you.

Sep 16, 2024

2.4

She was rushed, seemed dismissive of my problem, not much interested in my input.

Aug 29, 2024

5.0

She (the provider) is very good for what I have, and she is always willing to find out of my situation for me.

Aug 26, 2024

5.0

Very professional. And caring

Aug 08, 2024

4.0

Dr apparently had a bad day or previous patient. Not usual friendliness in fact very quick to say a return in one year or my primary Dr could write prescription s. I felt pushed off.

Jun 20, 2024

5.0

Chelsea is an excellent provider!

Jun 04, 2024

5.0

Good

May 29, 2024

4.1

[...] She did make the effort which successfully got me into an OR in 3 more days instead of making me wait 14 more days. So that was good.

May 25, 2024

4.8

Very kind.

Apr 22, 2024

5.0

Enjoy her and her professionalism

Mar 23, 2024

5.0

Chelsea Jones was professional, caring, listened well and explained things clearly.

Mar 21, 2024

4.8

She is a great choice in my medical care.

Mar 21, 2024