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Matthew J. Mauro, PAC

Otolaryngology (ENT)

4.8 out of 5 stars
UR Medicine Faculty The University of Rochester Medical Faculty Group (URMFG) consists of over 900 specialist and primary care providers spanning 19 departments. URMFG is certified by the National Committee for Quality Assurance.
Accountable Health Partner Accountable Health Partners (AHP) is a network of over 2,000 community and UR medical faculty and a dozen leading hospitals throughout the region. AHP offers a full range of care.
Accepting New Patients

Contact

Appointment (585) 758-5700

About Me

Matt Mauro is a graduate of Daemen College where he earned his B.S. in Health Science and M.S. in Physician Assistant Studies. Prior to joining our team, he completed clinical internships with the Otolaryngology and Oncology Departments of Strong Memorial Hospital. He works out of the Clinton Woods ...
Matt Mauro is a graduate of Daemen College where he earned his B.S. in Health Science and M.S. in Physician Assistant Studies. Prior to joining our team, he completed clinical internships with the Otolaryngology and Oncology Departments of Strong Memorial Hospital. He works out of the Clinton Woods location primarily in the urgent care center.

Credentials

Education

MSPAS | Daemen College. 2019

Ratings & Comments

At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

4.8 stars

During this visit, did this provider show respect for what you had to say?

4.9 stars

During this visit did this provider give you easy to understand information about these health questions or concerns?

4.8 stars

During this visit, did this provider listen carefully to you?

4.8 stars

During this visit, did this provider explain things in a way that was easy to understand?

4.8 stars

Patient Comments

Thorough

Jul 26, 2024

The PA was wonderful, caring, compassionate, and knowledgeable. I will definitely return if the need arises.

Jul 10, 2024

3.4 stars

He was basically unconcerned with my problem

Jun 30, 2024

5.0 stars

Matt Mauro was very thorough and knowledgeable.

Jun 30, 2024

5.0 stars

Matt is very nice and knowledgeable. He Is a PA not an MD.

Jun 14, 2024

5.0 stars

Dr Mauro is an excellent doctor who listens and explains everything in detail . Thank you !

May 27, 2024

5.0 stars

Just good medicine

May 19, 2024

5.0 stars

Good

May 18, 2024

5.0 stars

Very involved in my diagnosis and treatment. Genuinely concerned and I receive the right medical advice

Apr 25, 2024

5.0 stars

I have total confidence in Matt

Apr 24, 2024

2.6

[...] The provider didn't listen to my concern [...].

Mar 29, 2024

5.0

Very good Provider

Mar 27, 2024

5.0

Good.

Feb 29, 2024

5.0

Doctor was very professional and knowledgeable , and explained everything in terms I could understand , thank you !!

Feb 23, 2024

5.0

Good.

Sep 19, 2023

5.0

Excellent "bed side" manners!

Aug 31, 2023

5.0

Matthew Mauro is excellent. I have no complaints.

Aug 16, 2023

5.0

I would definitely recommend the provider because of their care [...].

Aug 11, 2023

5.0

I am so lucky to have found Matt, he is such a great provider, he takes the time to listen to all of my concerns and helps me with solutions toward better health.

Jul 20, 2023

5.0

Dr. Mauro was great; very respectful, very knowledgeable, listened to all I had to say, did not rush me. Would definitely recommend him.

Jun 09, 2023

5.0

We were very concerned and Matt took the time to answer our questions and listen to both of us. We can be a bit much but he was patient and understanding.

May 07, 2023

5.0

I had no issues with my provider except that a prescription was provided but after 3 days of not getting it, I called the pharmacy and it was never called in. I called the doctors office to find out what happened and somebody obviously forgot to call the prescription in. I wasn't too happy about that.

Apr 12, 2023

5.0

PA Matt Mauro was excellent. [...]

Feb 17, 2023

3.0

" if you had called I would have told you there's nothing I can do". "Yeah I hate giving people this news " "nothing I can do". Overlooked my apparent distress and made no suggestions on how to deal with any of the symptoms, I apparently have to live with per Matt. I was hurt and very disappointed with how he was so In genuine

Feb 15, 2023

5.0

Matt was very knowledgeable and explained each step carefully as he moved from one thing to the next.

Jan 15, 2023

1.4

He was I n a big hurry hardly spent any time with me He did not address my problem showed no concern Don't plan on coming back [...]

Jan 10, 2023

5.0

Matt was excellent-friendly, clear, thorough, answered all questions.

Dec 25, 2022

4.2

Very pleased with Matt; appears potential further options are a bit complicated so it took a while to try to understand

Sep 17, 2022

2.2

Didn't look at my nose or throat; didn't look at my list of things I've taken/tried; didn't remotely address any concerns about my vertigo; no advice or help given; no "give us a call if symptoms don't improve... " talk; didn't even recognize names of products to help with ear pressure - extremely disappointing & I needed to compose myself before I could leave the room.

Sep 15, 2022

5.0

Very gentle & caring!

Sep 07, 2022

4.2

Did not act as though he was very knowledgeable. [...]

Aug 18, 2022

5.0

Excellent!

Aug 06, 2022

5.0

Dr was excellent, he took his time with me and explained everything.

Jul 07, 2022

5.0

Dr. Mauro is awesome!!!

Apr 18, 2022

5.0

Thank you very much for proffesionalism

Apr 07, 2022