At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.7

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.8

Concern the care provider showed for your questions or worries

4.8

Patient Comments

5.0

The Dr. Was excellent.

Sep 14, 2025

5.0

Doc is the most personable doctor I've had, he always makes sure to inquire about anything that may have been happened since the last time he saw me. I know he cares and is completely thorough.

Sep 13, 2025

5.0

I have total confidence in ever decision and treatment plan Dr Gembusia recommends. He always discusses everything and explains how/why each decision is recommended.

Aug 31, 2025

5.0

Keith was excellent to work with. He was friendly, relatable, candid, and down to earth with his approach in general. He involved me in the care plan which I very much appreciated.

Aug 20, 2025

4.8

Very nice

Aug 01, 2025

5.0

Dr G is a very good doctor.

Jul 18, 2025

5.0

Dr Gembusia listened to my wife and I with openness and caring. He answered our questions thoroughly and made sure we understood his explanation and recommendations. We are thankful Dr Gembusia is practicing in Bolivar.

Jul 05, 2025

1.8

I feel my provider is dismissive of my concerns/symptoms and disregards bloodwork that is labeled "abnormal". I'm an educated individual and have researched my condition and read studies in medical journals regarding my condition, yet the provider seems unwilling to listen. [...] I would not recommend him and would change doctors if there weren't a shortage of providers in this area.

Jul 02, 2025

5.0

Great doctor

Jun 29, 2025

5.0

Scheduled tests to address my concerns

Jun 29, 2025

5.0

If it's not broken, don't fix it. The Bolivar clinic is the definition of a facility with medical professionals who care.

Jun 16, 2025

5.0

Very friendly and thorough

Jun 04, 2025

5.0

Dr. Gembusia is the best! Always upbeat, gives honest suggestions and feedback, endures that any/all questions and concerns are addressed to my satisfaction.

May 04, 2025

5.0

The doctor was great. He made me feel comfortable . He explained everything.

Apr 29, 2025

5.0

Dr Gembusia is an amazing doctor. He listens to my mom's concerns and puts her at ease.

Apr 02, 2025

5.0

Always takes the time to understand what might be going on with you

Mar 06, 2025

5.0

Thanks so much

Feb 13, 2025

5.0

Dr. Gembusia is a caring, dedicated, doctor have referred him to many others

Feb 06, 2025

5.0

Things went great.

Jan 18, 2025

5.0

All around great day.

Jan 10, 2025

5.0

Great Experience,,

Dec 21, 2024

3.2

Was only told there were no ribs broken. Was prescribed muscle relaxer. That's it. Got more info & explanation t next day from my primary.

Dec 12, 2024

5.0

Answered all my concerns

Dec 06, 2024

5.0

Dr. Gembusia always listens and is patient when I come in for a checkup.

Nov 29, 2024

5.0

The providers, nurses and staff at Jones Memorial are the reason I drive from [...] from my Care. Five star Care from All.

Sep 19, 2024

5.0

I feel very comfortable around Dr Keith Gembusia.

Sep 15, 2024

5.0

Dr thoroughly explained labs, proposed treatment. I was able to have a clear understanding of my treatment plan by the end of the visit.

Aug 13, 2024

5.0

This was a new patient appointment, and was very satisfied with provider. I appreciated he took time to discuss my questions and concerns, and that he took into account my preferences in my care plan.

Mar 19, 2024

5.0

Dr. Gembusia and I have a great doctor/patient relationship. I feel comfortable with him and feel that I can talk to him about any concerns/questions which I may have. I have never had a bad or questionable experience with Keith nor with his receptionist and/or nurse assistant.

Mar 12, 2024

4.3

He talks to his computer more than he talks to us.

Mar 03, 2024

5.0

I trust Dr. G completely and value his opinion, thoughts and suggestions

Mar 03, 2024

5.0

My provider spoke extensively on my dx of depression. I declined any antidepressants at this time. I did agree to utilize my previously ordered Hydroxizine more if I feel the need too.

Dec 24, 2023

5.0

Excellent

Nov 22, 2023

4.6

The care provider seems in a hurry to stay within the 15 minute window and got up and started walking out.

Nov 11, 2023

5.0

Excellent provider! Hands down the best I have ever had.

Sep 17, 2023

5.0

Great doctor

Sep 13, 2023

5.0

I recommend everyone to go to this clinic for medical care.

Jun 25, 2023

5.0

Very good

Jun 16, 2023

4.5

Good

May 16, 2023

4.2

He was recommended to me. My first appointment was good, this second one, six months later was soso. I need to find a doctor who really wants to listen and show concern for what I mentino as oppose to this is what it is and this is what you do for it.

Apr 20, 2023

5.0

Great experience.

Mar 31, 2023

5.0

Definitely recommend! Great care for patients

Feb 10, 2023

5.0

Excellent

Jan 24, 2023

4.2

My appointments seem rushed.

Jan 14, 2023

5.0

Dr. Gembusia is an excellent provider.

Dec 29, 2022