My passion to help the Hispanic community, particularly that diabetic patients receive adequate podiatric treatment, remains the primary reason for me becoming a podiatrist.
At UR Medicine, I help people get back on their feet, so they can go back to doing the activities they enjoy. I specialize in the treatment of bunions, hammertoe, foot and ankle sprains, general foot and arch pain, foot fractures, arthritis, nerve related issues, and diabetic foot ulcers/limb salvage surgery. I have extensive experience in the treatment of foot and ankle conditions and perform elective and reconstructive foot surgery. I am also specially trained in reconstructive rearfoot and ankle surgery as well as foot surgery.

Not everyone needs surgery. I offer my patients individualized treatments make the most sense for them personally. I pride myself in offering my patients surgical or nonsurgical options when appropriate. As a board certified podiatric surgeon, when surgery is needed, I thoroughly explain the procedure and what they can expect afterward.

Languages

English, Spanish

Certified Specialties

Podiatry, Foot Surgery - American Board of Foot & Ankle Surgery

Faculty Appointments

Senior Instructor of Clinical Orthopaedics - Department of Orthopaedics (SMD)

Credentials

Residency & Fellowship

Residency, Podiatry, Ascension Saint Joseph Chicago. 2014 - 2016

Internship, Podiatry, Memorial Hospital of Rhode Island. 2013 - 2014

Education

DPM | Rosalind Franklin University of Medicine/Science. 2013

Awards

Scholl Merit Scholar Award. 2009

Kodak Young Leadership Award. 2002

Ibero American Action League Minority Scholarship. 2002

Research

I have presented and published numerous articles on topics related to podiatric care and surgery. I have also co-authored a book on low limb muscle reconstruction surgery. I am native in both English and Spanish languages. As a Research Associate for the University of Rochester, I worked in Rochester’s inner city to decrease asthma symptoms among school-aged children. In doing so, I saw the need for Podiatric care within the Hispanic community.

I am board certified by the American Board of Foot and Ankle Surgery.

Publications

Journal Articles

Nocturnal asthma symptoms and poor sleep quality among urban school children with asthma, Academic Pediatrics, in press.

Fagnano M. Bayer AL. Isensee CA. Hernandez T. Halterman JS.

2019; .

Parent knowledge, attitudes, and household practices regarding SHS exposure: a case-control study of urban children with and without asthma.

Halterman JS. Conn KM. Hernandez T. Tanski SE.

Clinical Pediatrics. 2010; 49(8): 782-9.

Screen time use among urban children with asthma.

Conn KM. Hernandez T. Puthoor P. Fagnano M. Halterman JS.

Academic Pediatrics. 2009; 9(1): 60-3.

Screening for environmental tobacco smoke exposure among inner-city children with asthma.

Halterman JS. Borrelli B. Tremblay P. Conn KM. Fagnano M. Montes G. Hernandez T.

Pediatrics. 2008; 122(6): 1277-83.

Books

An Introduction to Lower Limb Muscle Flaps and Reconstruction: A Cadaveric Atlas (2016)

Authors: Rodriguez-Collazo E. Grady J. Hernandez T. Nagesh D.

Publisher: E-book. 2016

Ratings & Comments

At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.5

Likelihood of recommending this care provider to others

4.4

Explanations the care provider gave you about your problem or condition

4.5

Care provider's efforts to include you in decisions about your care

4.5

Concern the care provider showed for your questions or worries

4.5

Patient Comments

5.0

Verynice, didn't appear to be rushed, didn't need tp sit in front of the computer screen

Sep 28, 2025

4.0

The provider just seemed to be in a bit of a rush. She was thorough, but spoke very quickly and just seemed to be in a hurry.

Sep 27, 2025

5.0

Everything was informative and helpful and on time. The visit went very smoothly.

Sep 15, 2025

3.2

I felt rushed at the appt when meeting with the doctor. Would have liked more time to discuss issues.

Sep 06, 2025

5.0

Dr Hernandez is the best. She is very knowledgeable and always trying to find the best course of treatment.

Aug 09, 2025

5.0

Thank you for your excellent service and complete explanation of my condition.

Aug 04, 2025

5.0

Dr. Hernandez is fantastic. She takes the time to explain things and ensures I understood.

Jul 31, 2025

5.0

Dr. Hernandez is very knowledgeable and personable.

Jul 27, 2025

5.0

Good

Jul 12, 2025

5.0

Dr Hernandez is so great and understanding. She thinks outside the box and is very smart. She is willing to access other departments as needed.

Jul 03, 2025

5.0

Dr. Hernandez was professional, friendly and knowledgable. She gets right to the point in a supportive manner.

Jul 02, 2025

5.0

Very good explanations.

Jun 22, 2025

5.0

Doctor listened to my issues and all information/diagnosis provided was done confidently and professionally. She really put me at ease with her "bedside manner"...

Jun 11, 2025

5.0

What can I say...Dr. Hernandez is one of the most genuine, caring physicians I've met. I went to her with a concern about my foot and walking changes. After an Xray and then an MRI she called to have me come back in for an appt. We review the images and discuss next steps. She could see how anxious and upset I was and was very supportive. She took the time to contact my Rheumatologist to discuss treatment plans and then personally called me when a plan was in place. This is a very compassionate and attentive physician. Her kindness and professionalism have made a lasting impact, and I feel fortunate to have Dr. Hernandez as my doctor.

Jun 05, 2025

5.0

The Dr. Was great, in formative, and well detailed with her knowledge!

May 31, 2025

5.0

DR HERNANDEZ WAS GREAT

May 24, 2025

2.2

She didn't show any care to what I felt, everything concern I shared, she brushed it off [...]. [...] horrible and no care at all. [...]

May 21, 2025

5.0

The Dr. Was the best!!

May 17, 2025

1.0

I was very disappointed as I had never been to the podiatrist before, and the doctor came across as dismissive and unsympathetic. she didn't want to [...] explain anything [...]. Eventually, after my continued concern, she said she could take another sample, very hesitantly, and send it to the lab. [...]

May 11, 2025

5.0

This is the first time I've seen Dr Telva Hernandez. I was very impressed with her. She was very friendly and knowledgeable. I would highly recommend her to others.

Apr 07, 2025

5.0

Very personal and caring

Apr 05, 2025

5.0

She was very down to earth and explained everything in detail. She showed me a website for shoes and even gave me tips on how to navigate the website. She didn't try to talk me into surgery based on the size of my bunion (21!!!). I could make a well-informed decision after my visit with her.

Mar 17, 2025

5.0

Love love love love Dr. Hernandez - absolutely wonderful Dr.

Mar 11, 2025

1.0

I will not be using this site ever again. It was horrendous. [...]

Mar 05, 2025

5.0

My doctor explains everything thoroughly. She is very considerate of my needs.

Feb 27, 2025

3.0

Doctor seemed to be in a hurry and was a little dismissive about my problem

Feb 27, 2025

3.4

Doctor is great

Feb 25, 2025

5.0

Dr. Hernandez was wonderful in helping me with a potentially serious condition. I greatly appreciated that I was able to get in the same day for this urgent visit.

Jan 31, 2025

5.0

Excellent

Dec 04, 2024

5.0

Dr. Hernandez was pleasant and informative.

Dec 03, 2024

5.0

She was professional and friendly

Nov 29, 2024

5.0

Alright

Nov 28, 2024

2.2

Provider seemed knowledgeable but felt like input was discounted

Nov 23, 2024

1.0

I will never recommend her

Oct 13, 2024

5.0

The doctor was very nice and explained our options for my son's ingrown toenail. We were finishing up swimming lessons and one of the treatment options would have meant he had to be done swimming so it was nice we were able to make that choice. I appreciated that she said to me "you know your kid better than I do" and asked my opinion when it came to treatment options.

Oct 11, 2024

5.0

Telva was great and offered me solutions that I thought were not possible.

Oct 07, 2024

1.2

This provider was very condescending and did not fully address the issue I was having. [...]

Sep 23, 2024

1.0

Dr. Hernandez seemed very rushed. I was cut off mid sentence trying to explain my problem. [...]

Sep 21, 2024

4.6

I am pleased with the doctor's care and expertise [...].

Sep 15, 2024

2.4

Very detached.

Aug 28, 2024

2.6

[...] the doctor she did help but the fasted app I ever had

Aug 14, 2024

5.0

Everything was done in a timely fashion. Everyone was on point so, everything went smoothly

Aug 04, 2024

3.0

Very quick visit, spoke very fast, wasn't able to comprehend advice. [...]

Jul 25, 2024

3.6

[...] Was maybe seen by the nurse and Dr for a total of 15 minutes. And when I was seen by the DR it was very rushed [...].

Jul 25, 2024

2.9

I didn't like the provider.

Jul 04, 2024

5.0

My provider helped with my problem. She ensured to care for my condition. I would recommend others to see this care provider.

May 19, 2024

5.0

I just LOVE Dr. Hernandez she is the best podiatrist!!

May 15, 2024

5.0

Dr. Hernandez, explains procedures, options, and invites family members to be included in my decisions for future health care. I am grateful for caring doctors.

May 07, 2024

5.0

I really liked Dr Hernandez. She was very knowledgeable and helpful with my wound healing process for only subbing for my regular doctor.

May 03, 2024

5.0

Dr Telva Hernandez is a very professional and personable doctor who didn't rush me and listened to my concerns.

Mar 17, 2024

2.0

She was the rudest doctor I have ever been to, and I would never go back to her.[...] Very unprofessional. Never going back there.

Mar 13, 2024

5.0

Dr. Hernandez gave excellent care. She is kind and sweet!

Mar 13, 2024

2.6

Visit was rushed for the amount of information provided - not enough time to process.[...] They did provide inserts for my shoes [...].

Jan 31, 2024

5.0

She understood my concern & didn't laugh at me - when she told me my dx.

Dec 14, 2023

5.0

I was glad to meet Dr. Hernandez! She's very kind and caring.

Dec 14, 2023

1.4

Everything felt rushed, she just seemed to be in a hurry to get me out the door. [...]

Nov 27, 2023

5.0

Telva Eleida Hernandez took extra effort to help me find pharmacies that sold expensive medications at a low price.

Nov 14, 2023

2.2

Provider walked in , did not introduce herself. Asked why I was there. Clipped some dry areas of skin and basically that was it. Answered 2 questions and left.

Nov 09, 2023

5.0

Very good.

Nov 06, 2023

1.0

This was an awful experience. She was rude & insulting, acted annoyed that I was there, left abruptly, put no treatment in the notes, I left crying.

Mar 01, 2023

2.6

She didn't do anything. Felt like being pushed out the door.

Feb 16, 2023

2.0

Doctor saw me maybe 5 minutes at best. I saw her with a foot ailment, however my feet were not examined, nor condition neuropathy explained in great length. Was told that a prescription of vitamin B would be prescribed, which I have yet to receive.

Feb 15, 2023

3.0

Found her rude and abrasive

Jan 27, 2023

2.2

She seemed to be in a hurry and not interested to hear about my concerns or alternatives to care.

Jan 26, 2023

2.6

[...] the visit felt rushed. She started a procedure on my toe with very little warning and didn't explain what it would entail. It was more painful than expected. No long-term harm done however not the kind of bedside manner I prefer.

Jan 16, 2023

1.5

This was by far the oddest and most unpleasant medical experiences I've ever had. As I don't know the provider, I couldn't tell if she was just abrupt or if she was angry. At the very least, she is not patient centered. At the worst, she was hostile. I'm trying to give her the benefit of the doubt but I will never see her again. [...]

Jan 03, 2023

1.0

This doctor was abrupt and rude. She did show any comparison for my mother

Jan 03, 2023

3.0

[...] Felt extremely rushed.

Jan 01, 2023

1.0

Very bad experience,I will never go to this Doctor again. She showed no concern. [...]

Jan 01, 2023

2.6

[...] the Dr. ,she spent a total of 10 minutes tops with me. Kind of got the feeling of a rushed brush-off. [...]

Jan 01, 2023

1.0

[...] I will NEVER ago back to Dr Hernandez

Dec 24, 2022

5.0

She was excellent

Dec 13, 2022

5.0

Dr H is very professional and a caring individual period.

Dec 11, 2022

1.0

Worst MD I have ever been to. She spent 4 minutes with me and asked me no questions regarding my foot issues. She told me to stretch but gave me no stretches to do. Really bad example of medical care.

Oct 30, 2022

5.0

Dr. Hernandez was the best! My son really felt comfortable with her & she was a great doctor for pediatric patient.

Oct 06, 2022

2.6

Very competent and qualified provider, but I felt talked down to and like any questions I had were dismissed

Oct 02, 2022

2.6

Provider was cold, somewhat condescending and unfeeling, and failed to recognizee that many people perceive instructions slightly differently. I.e. I am a concrete thinker, the provider is an abstract thinker and communicates things across discounting my ability to deal well with unclear abstract instructions. Instructions need to be concrete, detailed with reasons why they need to be followed, not ambiguous.

Sep 01, 2022

5.0

I would recommend Dr.Hernandez to anyone! I have in the past already!

Sep 01, 2022

5.0

The Doctor was very good and solved my issue. Thanks

Aug 12, 2022

3.0

She is to cold callous. She never smiled she was just very frank and not helpful for any other options.[...]

Aug 07, 2022

5.0

My original doctor is not practicing any longer. This doctor was wonderful

Jul 24, 2022

5.0

Doctor is very good and caring

May 26, 2022

2.6

Little time with provider. [...]

May 02, 2022

5.0

Dr Hernandez was very thorough and explained everything however, she did not warn me she was going to perform a procedure that might cause pain. Would have liked to have known so I could mentally prepare.

Apr 17, 2022

1.4

[...] Very vague & didn't seem to care

Apr 09, 2022

5.0

She was excellent !

Apr 03, 2022

3.4

The appointment felt rushed. [...]

Mar 26, 2022

3.0

The after visit notes that Telva Hernandez entered in MyChart are much more extensive than what she told me in person. I would have liked to have heard this information in person. I thought the visit was rather perfunctory.

Mar 26, 2022

2.5

Time spent with doctor was too short to form a complete positive opinion

Mar 15, 2022