At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.8

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.8

Concern the care provider showed for your questions or worries

4.8

Patient Comments

5.0

I respect how they conduct their business

Feb 26, 2025

5.0

Christine Parnell is very friendly and compassionate. She has great knowledge and advice about the recovery from the hip replacement procedure.

Jan 04, 2025

5.0

Great Service!

Dec 13, 2024

3.6

[...] She is very friendly.

Oct 04, 2024

5.0

NP was wonderful!

Aug 02, 2024

5.0

Able to relate nurse to nurse.

Jul 24, 2024