At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

5.0

During this visit, did this provider show respect for what you had to say?

4.9

During this visit did this provider give you easy to understand information about these health questions or concerns?

4.9

During this visit, did this provider listen carefully to you?

4.9

During this visit, did this provider explain things in a way that was easy to understand?

5.0

Patient Comments

I have been recommending Dr Collins to my family and friends. [...] was that I was right about the Dr. They were just as happy as I have been with the service and professional knowledge of the Dr and his staff

Sep 29, 2024

[...] He was angry about questions and explanations I tried to give. [...]

Sep 14, 2024

Dr. Collins is excellent and always takes the time needed to address my concerns.

Sep 11, 2024

I always recommend them to people

Aug 25, 2024

Good

Aug 17, 2024

5.0

Good

May 17, 2024

3.4

Did not care for exchange with provider.

May 17, 2024

5.0

Doctor Collins is great.

Dec 20, 2023

5.0

Always good

Jun 11, 2023

5.0

I'd recommend to others [...].

Mar 22, 2023

5.0

Very good

Mar 18, 2023

5.0

He always lets me explain my problem or concern and also allows me the courtesy of letting me be a partner' in my care. Meaning, if I think I know what I need, he listens and we discuss possible solutions together. I know I am not a medical doctor or even a nurse but he really listens and lets me participate in my health care needs!

Dec 18, 2022