At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.9

Explanations the care provider gave you about your problem or condition

4.9

Care provider's efforts to include you in decisions about your care

4.9

Concern the care provider showed for your questions or worries

4.9

Patient Comments

5.0

Good experience

Feb 22, 2025

5.0

Dr. Collins is great and extremely thorough!

Feb 20, 2025

5.0

Dr. Collins is a great doctor. He knows his stuff and is great with kids.

Feb 19, 2025

5.0

Dr Collins is always thorough and kind. He listens and explains everything well. I never feel rushed or uncared for

Feb 06, 2025

4.6

Very understanding, and all ways suggest a solution to the health care concerns

Jan 23, 2025

4.0

Good

Jan 04, 2025

5.0

Dr. Collins was nice. We were concerned about his weight trend but we were assured he is fine and actually headed into a growthspurt!

Oct 15, 2024

4.0

Visit was good

Oct 11, 2024

1.0

Would not recommend [...]

Oct 09, 2024

5.0

Dr. Collins always listens. I feel I am part of the team when making medical decisions about my health.

Oct 03, 2024

5.0

I have been recommending Dr Collins to my family and friends. [...] was that I was right about the Dr. They were just as happy as I have been with the service and professional knowledge of the Dr and his staff

Sep 29, 2024

4.0

[...] He was angry about questions and explanations I tried to give. [...]

Sep 14, 2024

5.0

Dr. Collins is excellent and always takes the time needed to address my concerns.

Sep 11, 2024

5.0

I always recommend them to people

Aug 25, 2024

5.0

Good

Aug 17, 2024

5.0

Good

May 17, 2024

3.7

Did not care for exchange with provider.

May 17, 2024

5.0

Doctor Collins is great.

Dec 20, 2023

5.0

Always good

Jun 11, 2023

5.0

I'd recommend to others [...].

Mar 22, 2023

5.0

Very good

Mar 18, 2023

5.0

He always lets me explain my problem or concern and also allows me the courtesy of letting me be a partner' in my care. Meaning, if I think I know what I need, he listens and we discuss possible solutions together. I know I am not a medical doctor or even a nurse but he really listens and lets me participate in my health care needs!

Dec 18, 2022