At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.9

Explanations the care provider gave you about your problem or condition

4.9

Care provider's efforts to include you in decisions about your care

4.9

Concern the care provider showed for your questions or worries

4.9

Patient Comments

5.0

Although this provider was new to me, she was very professional and caring

Jan 26, 2025

5.0

Good

Jan 24, 2025

5.0

Excellent, friendly, informative

Nov 24, 2024

5.0

Seemed very upbeat and smiled alot.

Nov 10, 2024

5.0

Love this dr- she explains everything so well.

Nov 02, 2024

5.0

Valerie was absolutely wonderful! She was very kind and concerned for my condition! We were able to come to a conclusion about my going back to work, restrictions etc. She had a wonderful bedside manner! I was thankful to be in her care!

Aug 28, 2024

5.0

Valerie has time to listen

Aug 13, 2024

5.0

Valerie was so helpful, explained everything that had happened and would happen. [...] Our first visit and she took time to answer all our questions. Wonderful bedside manner as well.

Jul 23, 2024

5.0

Excellent knowledge and advice regarding my post surgery visit.

May 27, 2024

5.0

I have had multiple health issues arise in past couple months. She addressed these and how they impacted the issue I was seeing her for. It builds confidence.

May 23, 2024