At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

4.9

During this visit, did this provider show respect for what you had to say?

4.9

During this visit did this provider give you easy to understand information about these health questions or concerns?

4.9

During this visit, did this provider listen carefully to you?

4.9

During this visit, did this provider explain things in a way that was easy to understand?

4.9

Patient Comments

Good

Sep 15, 2024

Dr. O'Keefe is the best.

Sep 14, 2024

Very good

Sep 12, 2024

Dr. O'Keefe is a credit to Noyes !

Aug 18, 2024

Dr O'Keefe also did my shoulder replacement and it was a very good experience and I have in the past passed his name along

Aug 15, 2024

Dr. O'Keefe is an excellent provider. Caring, an excellent listener.

Aug 11, 2024

Good job

Jul 28, 2024

5.0

The doctor actually took the time to listen to what my issues were. Ordered an x-ray right then and went over it with me afterwards. He also discussed further diagnostic testing and a follow up plan after MRI test.

Jun 13, 2024

5.0

Dr. O'keefe is a very skilled and competent provider

May 11, 2024

4.2

Provider could provide a more comprehensive explanation of ongoing, apparently chronic, conditions.

Apr 28, 2024

5.0

Always concerned with my problems and always explains everything so I understand them completely!

Mar 15, 2024

5.0

Good

Mar 15, 2024

5.0

All providers at the hospital is good

Mar 12, 2024

5.0

Good

Jan 25, 2024

5.0

All good

Jan 13, 2024

5.0

Very good

Jan 12, 2024

1.0

I was sent there by my previous ortho and my PCP. I thought he would take a little time to atleast listen to what's really been going on and he showed me that he was more interested in getting to the next patient. I'm not trying to put him down. He did a fine job of doing that om his own. Didn't seem to really care about me or my conditions. You can imagine how frustrated I am at this dr visit. What a giant waste of time for me [...]. It seems that this place is not for me at all.

Oct 31, 2023

5.0

Enjoyed meeting Dr. O'Keefe and feel very comfortable with him.

Oct 22, 2023

5.0

I will recommend Dr O'Keefe to all my friends and family.

Sep 23, 2023

5.0

Excellent Professional and courteous

Sep 20, 2023

5.0

Doctor went over X-rays and MRI with me. Both images and radiologist comments.

Aug 25, 2023

1.4

Care provider consented to me getting PT!

Aug 09, 2023

5.0

I felt heard

May 18, 2023

5.0

Dr. O'keefe was excellent. Very reassuring and confident, which helped to relieve some anxiety.

Apr 23, 2023

5.0

Good experience

Feb 09, 2023

5.0

Dr O'Keefe is an excellent provider, listens to me and provides productive feedback regarding my care

Feb 05, 2023

5.0

I'm very pleased with the provider and staff

Jan 11, 2023

5.0

Dr. O'Keefe was very good in explaining the results of my MRI and future treatment I may need.

Dec 20, 2022

5.0

Dr O'Keefe is an outstanding orthopedic provider. He has helped stabilize my knee issues.

Sep 10, 2022